SlideShare a Scribd company logo
1 of 14
5 Reasons You Need a Gateway for POS
Payments and 5 Reasons You Don’t
Anand Goel, CEO – Optimized Payments
• Understand a framework for evaluating gateways and non-
gateways
• Understand features and benefits provided by gateways and
non-gateways
• Understand the economics of gateways and non-gateways
Actionable Takeaways from this session:
• About Optimized Payments
• Defining Processors
• Defining Gateways and Non-Gateways
• 5 Reasons You Need a Gateway
• 5 Reasons. You Don’t Need a Gateway
• Summary
• Q&A
Outline
• Niche consulting firm with 12 years of card payments
experience
• Helped over 50 Fortune 1000 firms evaluate and implement
gateways and other components of payments infrastructure
• Helped our clients save over $220 million in card related
fees
• Independent and trusted payments partner
About Optimized Payments
• Connects a merchant to the card networks – Visa, MasterCard,
Discover and American Express for authorization and/or settlement.
Also connect to gateways, if used.
Defining Processors (Merchant Acquirers)
• Provide other
products;
including
gateway,
security, gift
cards, fraud
• Provide funding,
reporting,
service
• A payment gateway is a service provider that connects a merchant’s
POS/ERP/shopping card to the payment processors for authorization
and settlement
• Many gateways will connect to multiple processors, while offering
functionality to simplify connectivity and enhance security
• In retail channel, gateways are also referred to as switches, semi-
integrated solutions and ‘non-gateways’*
• There are hundreds of gateways in the marketplace. The quality,
services and benefits of each may vary significantly
Defining Gateways and Non-Gateways
*There are architecture and on-prem vs. cloud deployment differences between traditional gateways, switches, semi-integrated solutio
and ’non-gateways’.
1. Best of Breed Solution (features not offered by acquirer)
2. Simplified Architecture (connection to multiple processors)
3. Security & Tokenization (“omni-tokens”)
4. Business Flexibility (ability to change processors, test auth rates
between processors)
5. Economics Favoring Mid-Market Merchants
5 Reasons You Need a Gateway
Homegrown Solutions
•Many of the largest
enterprises build direct
connectivity to their
payment processors
and payment networks.
•This requires a high
level of sophistication
and IT resources but
allows for in-house
technology and
support.
Switches
•Payment connectors
that pass transactions
with limited
functionality.
•Benefits of a switch
would be for speed
•This appeals to the
largest retailers and
grocers.
Middleware/Non-
Gateways
•Some payment
providers support all
the functionality of a
gateway but provide
on-premise integration
into the POS and direct
to processor
connectivity.
•Benefits of these
solutions are the
reduction in “hops” in
the transaction.
•Great for large, high
volume retail and
restaurants.
Alternatives to Gateways
While many consider any connection between two points (merchant and
processor) a gateway, there are alternative options to traditional gateways:
1. Economics Favoring Large Merchants
2. Increased Flexibility (combination of building components
inhouse, selecting some components from processors)
3. Want End to End vs. Point to Point Encryption (acquirer tokens)
4. Reduce Hops (on prem vs. cloud gateway solution)
5. Estate Management Solution
5 Reasons You Don’t Need a Gateway
• Scenario 1: Retailer with 10,000,000 annual transactions
• Vendor A = $0.04 per transaction ($400,000/YR)
• Vendor B = flat monthly fee totaling $300,000 annually
• Vendor B provides $100,000 in savings, and does not increase as processing volumes
grow
• Scenario 2: Retailer with 1,000,000 annual transactions
• Vendor A = $0.06 per transaction ($60,000/YR)
• Vendor B = flat monthly fee totaling $180,000 annually
• Vendor A provides $120,000 in savings, much lower than the flat monthly fee
• Make sure you are accounting for all types of fees and review your offers carefully
• Additional implementation, encryption/tokenization, per location, monthly support, P2PE,
routing, account updater, authorization optimization, fraud management, etc. fees could
add up quickly
Business Model Comparisons
Evaluating Gateways Based on Channel & Size
Merchant
Size
Annual
Txns
Channel
Needs
Recommendation Perspective
Small 100K CP Square Register, First Data
Clover, PayPal Here
Gateway built into POS
Small 100K CNP Paypal, Stripe, Braintree No separate fees for gateway services, bundled
with core processing
Small 100K CP + CNP Square, PayPal No separate fees for gateway services, bundled
with core processing
Medium 1M CP Freedompay, Cayan Genius Strong competitive solutions with origins in retail
Medium 1M CNP CardConnect, Acquirer
Gateways
Acquirer gateways offer competitive pricing
Medium 1M CP + CNP Freedompay, Cayan Genius Offer competitive omni-channel solutions
Large 10M CP Tender Retail, ACI PAY.ON Competitive pricing, charge monthly fees instead of
per transaction fees
Large 10M CNP Cybersource, CardConnect
Acquirer Gateways
Established solutions
Large 10M CP + CNP Tender Retail, ACI PAY.ON,
Aurus, Freedompay
Strong omni-channel solutions while being
processor agnostic
• Identify your needs and budget for a gateway or non-gateway
• Conduct a gateway RFP if choice isn’t clear
• Utilize a consulting firm if you need help
Summary
Anand Goel
anand@optimizedpmts.com
404-542-8520
5 Reasons you need a gateway for POS payments and 5 reasons you dont_ACCEO

More Related Content

What's hot

Scaling Unique Customer Experience: Rapid Fire Pitches
Scaling Unique Customer Experience: Rapid Fire PitchesScaling Unique Customer Experience: Rapid Fire Pitches
Scaling Unique Customer Experience: Rapid Fire PitchesNational Retail Federation
 
Retail AI at work: How leading retailers are using AI to optimize pricing and...
Retail AI at work: How leading retailers are using AI to optimize pricing and...Retail AI at work: How leading retailers are using AI to optimize pricing and...
Retail AI at work: How leading retailers are using AI to optimize pricing and...National Retail Federation
 
Leveraging prescriptive analytics to increase sales and margins_Zebra
Leveraging prescriptive analytics to increase sales and margins_ZebraLeveraging prescriptive analytics to increase sales and margins_Zebra
Leveraging prescriptive analytics to increase sales and margins_ZebraNational Retail Federation
 
The Relation Between Data and the Customer Experience
The Relation Between Data and the Customer ExperienceThe Relation Between Data and the Customer Experience
The Relation Between Data and the Customer ExperienceNational Retail Federation
 
Protecting the magic and transforming the rest_Board_Marks&Spencer
Protecting the magic and transforming the rest_Board_Marks&SpencerProtecting the magic and transforming the rest_Board_Marks&Spencer
Protecting the magic and transforming the rest_Board_Marks&SpencerNational Retail Federation
 
Digital Transformation Doesn't End with Customer Experience
Digital Transformation Doesn't End with Customer ExperienceDigital Transformation Doesn't End with Customer Experience
Digital Transformation Doesn't End with Customer ExperienceNational Retail Federation
 
AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...
AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...
AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...National Retail Federation
 
Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...
Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...
Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...National Retail Federation
 
Risk: Don’t let this four-letter word be a curse in your business
Risk: Don’t let this four-letter word be a curse in your businessRisk: Don’t let this four-letter word be a curse in your business
Risk: Don’t let this four-letter word be a curse in your businessNational Retail Federation
 
Leveraging AI to Predict Demand and Drive Just-in-Time Operations
Leveraging AI to Predict Demand and Drive Just-in-Time OperationsLeveraging AI to Predict Demand and Drive Just-in-Time Operations
Leveraging AI to Predict Demand and Drive Just-in-Time OperationsNational Retail Federation
 
9 Ways to Offer the Omnichannel Experience Your Customers Expect
9 Ways to Offer the Omnichannel Experience Your Customers Expect9 Ways to Offer the Omnichannel Experience Your Customers Expect
9 Ways to Offer the Omnichannel Experience Your Customers ExpectNational Retail Federation
 
Strategically leveraging dropship to expand inventory and increase revenue_en...
Strategically leveraging dropship to expand inventory and increase revenue_en...Strategically leveraging dropship to expand inventory and increase revenue_en...
Strategically leveraging dropship to expand inventory and increase revenue_en...National Retail Federation
 
True AI from vapor: Retail ROI with deep learning for retail
True AI from vapor: Retail ROI with deep learning for retailTrue AI from vapor: Retail ROI with deep learning for retail
True AI from vapor: Retail ROI with deep learning for retailNational Retail Federation
 
Artificial intelligence and the real estate and store development lifecycle
Artificial intelligence and the real estate and store development lifecycleArtificial intelligence and the real estate and store development lifecycle
Artificial intelligence and the real estate and store development lifecycleNational Retail Federation
 
How can AI-based video analytics improve the customer experience_Ultinous
How can AI-based video analytics improve the customer experience_UltinousHow can AI-based video analytics improve the customer experience_Ultinous
How can AI-based video analytics improve the customer experience_UltinousNational Retail Federation
 
Store of the future: Rethinking physical retail's role and strategy
Store of the future: Rethinking physical retail's role and strategyStore of the future: Rethinking physical retail's role and strategy
Store of the future: Rethinking physical retail's role and strategyNational Retail Federation
 
The future of digital retailing is now_Dell_VMWare
The future of digital retailing is now_Dell_VMWareThe future of digital retailing is now_Dell_VMWare
The future of digital retailing is now_Dell_VMWareNational Retail Federation
 
Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...
Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...
Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...National Retail Federation
 

What's hot (20)

Scaling Unique Customer Experience: Rapid Fire Pitches
Scaling Unique Customer Experience: Rapid Fire PitchesScaling Unique Customer Experience: Rapid Fire Pitches
Scaling Unique Customer Experience: Rapid Fire Pitches
 
Retail AI at work: How leading retailers are using AI to optimize pricing and...
Retail AI at work: How leading retailers are using AI to optimize pricing and...Retail AI at work: How leading retailers are using AI to optimize pricing and...
Retail AI at work: How leading retailers are using AI to optimize pricing and...
 
Leveraging prescriptive analytics to increase sales and margins_Zebra
Leveraging prescriptive analytics to increase sales and margins_ZebraLeveraging prescriptive analytics to increase sales and margins_Zebra
Leveraging prescriptive analytics to increase sales and margins_Zebra
 
The Relation Between Data and the Customer Experience
The Relation Between Data and the Customer ExperienceThe Relation Between Data and the Customer Experience
The Relation Between Data and the Customer Experience
 
The State of Retail Online 2019
The State of Retail Online 2019The State of Retail Online 2019
The State of Retail Online 2019
 
Protecting the magic and transforming the rest_Board_Marks&Spencer
Protecting the magic and transforming the rest_Board_Marks&SpencerProtecting the magic and transforming the rest_Board_Marks&Spencer
Protecting the magic and transforming the rest_Board_Marks&Spencer
 
Digital Transformation Doesn't End with Customer Experience
Digital Transformation Doesn't End with Customer ExperienceDigital Transformation Doesn't End with Customer Experience
Digital Transformation Doesn't End with Customer Experience
 
AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...
AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...
AI/ML: Breaking through the hype to deliver strong business outcomes_AWS_Peak...
 
Delivering the Future to the Shelf Edge
Delivering the Future to the Shelf EdgeDelivering the Future to the Shelf Edge
Delivering the Future to the Shelf Edge
 
Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...
Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...
Gaining insights that drive revenue: How a CDP reveals customer truths_Agilon...
 
Risk: Don’t let this four-letter word be a curse in your business
Risk: Don’t let this four-letter word be a curse in your businessRisk: Don’t let this four-letter word be a curse in your business
Risk: Don’t let this four-letter word be a curse in your business
 
Leveraging AI to Predict Demand and Drive Just-in-Time Operations
Leveraging AI to Predict Demand and Drive Just-in-Time OperationsLeveraging AI to Predict Demand and Drive Just-in-Time Operations
Leveraging AI to Predict Demand and Drive Just-in-Time Operations
 
9 Ways to Offer the Omnichannel Experience Your Customers Expect
9 Ways to Offer the Omnichannel Experience Your Customers Expect9 Ways to Offer the Omnichannel Experience Your Customers Expect
9 Ways to Offer the Omnichannel Experience Your Customers Expect
 
Strategically leveraging dropship to expand inventory and increase revenue_en...
Strategically leveraging dropship to expand inventory and increase revenue_en...Strategically leveraging dropship to expand inventory and increase revenue_en...
Strategically leveraging dropship to expand inventory and increase revenue_en...
 
True AI from vapor: Retail ROI with deep learning for retail
True AI from vapor: Retail ROI with deep learning for retailTrue AI from vapor: Retail ROI with deep learning for retail
True AI from vapor: Retail ROI with deep learning for retail
 
Artificial intelligence and the real estate and store development lifecycle
Artificial intelligence and the real estate and store development lifecycleArtificial intelligence and the real estate and store development lifecycle
Artificial intelligence and the real estate and store development lifecycle
 
How can AI-based video analytics improve the customer experience_Ultinous
How can AI-based video analytics improve the customer experience_UltinousHow can AI-based video analytics improve the customer experience_Ultinous
How can AI-based video analytics improve the customer experience_Ultinous
 
Store of the future: Rethinking physical retail's role and strategy
Store of the future: Rethinking physical retail's role and strategyStore of the future: Rethinking physical retail's role and strategy
Store of the future: Rethinking physical retail's role and strategy
 
The future of digital retailing is now_Dell_VMWare
The future of digital retailing is now_Dell_VMWareThe future of digital retailing is now_Dell_VMWare
The future of digital retailing is now_Dell_VMWare
 
Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...
Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...
Tailor the in-store engagement using true 360 customer profile_Godiva_Arm Tre...
 

Similar to 5 Reasons you need a gateway for POS payments and 5 reasons you dont_ACCEO

Perfect Your Touchless Invoicing
Perfect Your Touchless InvoicingPerfect Your Touchless Invoicing
Perfect Your Touchless InvoicingTradeshift
 
The Playbook for Achieving Revenue Growth with Cross-Border Payments
The Playbook for Achieving Revenue Growth with Cross-Border PaymentsThe Playbook for Achieving Revenue Growth with Cross-Border Payments
The Playbook for Achieving Revenue Growth with Cross-Border PaymentsNorma Mushkat Gaffin
 
Cashing in on Mobile Payments with a Winning Strategy
Cashing in on Mobile Payments with a Winning StrategyCashing in on Mobile Payments with a Winning Strategy
Cashing in on Mobile Payments with a Winning StrategyPerficient, Inc.
 
Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...
Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...
Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...emagia
 
Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...
Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...
Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...Emagia
 
5 Best Credit Card Processors For Merchants in 2024
5 Best Credit Card Processors For Merchants in 20245 Best Credit Card Processors For Merchants in 2024
5 Best Credit Card Processors For Merchants in 2024itio Innovex Pvt Ltv
 
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...Emagia
 
Factors Affecting Gateway Payment Success Rate For Your
Factors Affecting Gateway Payment Success Rate For YourFactors Affecting Gateway Payment Success Rate For Your
Factors Affecting Gateway Payment Success Rate For YourITIO Innovex
 
How Can a Network Merchant Payment Gateway Help Your Business.pptx
How Can a Network Merchant Payment Gateway Help Your Business.pptxHow Can a Network Merchant Payment Gateway Help Your Business.pptx
How Can a Network Merchant Payment Gateway Help Your Business.pptxYour Merchant Services Rep
 
Payment Gateways in Kuwait - 2014 Update
Payment Gateways in Kuwait - 2014 UpdatePayment Gateways in Kuwait - 2014 Update
Payment Gateways in Kuwait - 2014 UpdateBurhan Khalid
 
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...AppDynamics
 
Keys To Successful Payment Orchestration Connect, Manage, & Optimize
Keys To Successful Payment Orchestration Connect, Manage, & OptimizeKeys To Successful Payment Orchestration Connect, Manage, & Optimize
Keys To Successful Payment Orchestration Connect, Manage, & OptimizePay Tabs
 
Advantages & Disadvantages of Using Multiple Payment Gateway
Advantages & Disadvantages of Using Multiple Payment GatewayAdvantages & Disadvantages of Using Multiple Payment Gateway
Advantages & Disadvantages of Using Multiple Payment GatewayITIO Innovex
 
Payment Services in Kuwait
Payment Services in KuwaitPayment Services in Kuwait
Payment Services in KuwaitBurhan Khalid
 
PayU Biz Product Deck (1)
PayU Biz Product Deck (1)PayU Biz Product Deck (1)
PayU Biz Product Deck (1)ICICI Bank
 
Dsr Site Seller V2 (4)
Dsr Site Seller V2 (4)Dsr Site Seller V2 (4)
Dsr Site Seller V2 (4)rayguerin
 
How to Improve Order-to-Cash Operations with Digital Assistant Gia | Emagia
How to Improve Order-to-Cash Operations with Digital Assistant Gia | EmagiaHow to Improve Order-to-Cash Operations with Digital Assistant Gia | Emagia
How to Improve Order-to-Cash Operations with Digital Assistant Gia | EmagiaEmagia
 

Similar to 5 Reasons you need a gateway for POS payments and 5 reasons you dont_ACCEO (20)

Perfect Your Touchless Invoicing
Perfect Your Touchless InvoicingPerfect Your Touchless Invoicing
Perfect Your Touchless Invoicing
 
The Playbook for Achieving Revenue Growth with Cross-Border Payments
The Playbook for Achieving Revenue Growth with Cross-Border PaymentsThe Playbook for Achieving Revenue Growth with Cross-Border Payments
The Playbook for Achieving Revenue Growth with Cross-Border Payments
 
Cashing in on Mobile Payments with a Winning Strategy
Cashing in on Mobile Payments with a Winning StrategyCashing in on Mobile Payments with a Winning Strategy
Cashing in on Mobile Payments with a Winning Strategy
 
Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...
Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...
Emagia Master Class 3 | Integrated Order-to-Cash (OTC) Transformation for Glo...
 
Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...
Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...
Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...
 
5 Best Credit Card Processors For Merchants in 2024
5 Best Credit Card Processors For Merchants in 20245 Best Credit Card Processors For Merchants in 2024
5 Best Credit Card Processors For Merchants in 2024
 
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
Integrated Order to Cash (O2C) Automation Software for Global Shared Services...
 
Factors Affecting Gateway Payment Success Rate For Your
Factors Affecting Gateway Payment Success Rate For YourFactors Affecting Gateway Payment Success Rate For Your
Factors Affecting Gateway Payment Success Rate For Your
 
How Can a Network Merchant Payment Gateway Help Your Business.pptx
How Can a Network Merchant Payment Gateway Help Your Business.pptxHow Can a Network Merchant Payment Gateway Help Your Business.pptx
How Can a Network Merchant Payment Gateway Help Your Business.pptx
 
Payments
PaymentsPayments
Payments
 
Payment Gateways in Kuwait - 2014 Update
Payment Gateways in Kuwait - 2014 UpdatePayment Gateways in Kuwait - 2014 Update
Payment Gateways in Kuwait - 2014 Update
 
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...
PayU's Digital Transformation: Transparency from Dev to Prod, Monitoring Micr...
 
Keys To Successful Payment Orchestration Connect, Manage, & Optimize
Keys To Successful Payment Orchestration Connect, Manage, & OptimizeKeys To Successful Payment Orchestration Connect, Manage, & Optimize
Keys To Successful Payment Orchestration Connect, Manage, & Optimize
 
Advantages & Disadvantages of Using Multiple Payment Gateway
Advantages & Disadvantages of Using Multiple Payment GatewayAdvantages & Disadvantages of Using Multiple Payment Gateway
Advantages & Disadvantages of Using Multiple Payment Gateway
 
Payment Services in Kuwait
Payment Services in KuwaitPayment Services in Kuwait
Payment Services in Kuwait
 
PayU Biz Product Deck (1)
PayU Biz Product Deck (1)PayU Biz Product Deck (1)
PayU Biz Product Deck (1)
 
Socket presentation 2014
Socket presentation 2014Socket presentation 2014
Socket presentation 2014
 
Dsr Site Seller V2 (4)
Dsr Site Seller V2 (4)Dsr Site Seller V2 (4)
Dsr Site Seller V2 (4)
 
Clearent
ClearentClearent
Clearent
 
How to Improve Order-to-Cash Operations with Digital Assistant Gia | Emagia
How to Improve Order-to-Cash Operations with Digital Assistant Gia | EmagiaHow to Improve Order-to-Cash Operations with Digital Assistant Gia | Emagia
How to Improve Order-to-Cash Operations with Digital Assistant Gia | Emagia
 

More from National Retail Federation

Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?National Retail Federation
 
Drive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataDrive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataNational Retail Federation
 
Driving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryDriving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryNational Retail Federation
 
Five Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextFive Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextNational Retail Federation
 
Thermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersThermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersNational Retail Federation
 
Unlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousUnlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousNational Retail Federation
 
Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...National Retail Federation
 
Building deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondBuilding deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondNational Retail Federation
 
The state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictionsThe state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictionsNational Retail Federation
 
Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...National Retail Federation
 
Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023National Retail Federation
 
Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...National Retail Federation
 
Demystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analyticsDemystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analyticsNational Retail Federation
 
Five reasons automation will save your restaurant
Five reasons automation will save your restaurantFive reasons automation will save your restaurant
Five reasons automation will save your restaurantNational Retail Federation
 
Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...National Retail Federation
 
Working together to combat organized retail crime
Working together to combat organized retail crimeWorking together to combat organized retail crime
Working together to combat organized retail crimeNational Retail Federation
 
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businessesVoice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businessesNational Retail Federation
 
A look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new pathA look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new pathNational Retail Federation
 

More from National Retail Federation (20)

Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?
 
Drive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataDrive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of data
 
Driving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryDriving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh grocery
 
Five Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextFive Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's next
 
Thermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersThermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailers
 
NRF 2023 Back-to-Class Consumer Trends
NRF 2023 Back-to-Class Consumer TrendsNRF 2023 Back-to-Class Consumer Trends
NRF 2023 Back-to-Class Consumer Trends
 
Unlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousUnlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymous
 
Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...
 
Building deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondBuilding deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyond
 
The state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictionsThe state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictions
 
Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...
 
Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023
 
Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...
 
Can resale increase foot traffic in stores?
Can resale increase foot traffic in stores?Can resale increase foot traffic in stores?
Can resale increase foot traffic in stores?
 
Demystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analyticsDemystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analytics
 
Five reasons automation will save your restaurant
Five reasons automation will save your restaurantFive reasons automation will save your restaurant
Five reasons automation will save your restaurant
 
Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...
 
Working together to combat organized retail crime
Working together to combat organized retail crimeWorking together to combat organized retail crime
Working together to combat organized retail crime
 
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businessesVoice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
 
A look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new pathA look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new path
 

Recently uploaded

Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779Delhi Call girls
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyTinuiti
 
Korba Call Girls #9907093804 Contact Number Escorts Service Korba
Korba Call Girls #9907093804 Contact Number Escorts Service KorbaKorba Call Girls #9907093804 Contact Number Escorts Service Korba
Korba Call Girls #9907093804 Contact Number Escorts Service Korbasrsj9000
 
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779Delhi Call girls
 
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779Delhi Call girls
 
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call GirlIndian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call GirlAroojKhan71
 
Dubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls DubaiDubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls Dubaikojalkojal131
 
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai WhsatappFilm= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatappkojalkojal131
 
Supermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdfSupermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdfKarliNelson4
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyKatherineBishop4
 

Recently uploaded (11)

Model Call Girl in Yamuna Vihar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in  Yamuna Vihar Delhi reach out to us at 🔝9953056974🔝Model Call Girl in  Yamuna Vihar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Yamuna Vihar Delhi reach out to us at 🔝9953056974🔝
 
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing Study
 
Korba Call Girls #9907093804 Contact Number Escorts Service Korba
Korba Call Girls #9907093804 Contact Number Escorts Service KorbaKorba Call Girls #9907093804 Contact Number Escorts Service Korba
Korba Call Girls #9907093804 Contact Number Escorts Service Korba
 
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
 
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
 
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call GirlIndian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
 
Dubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls DubaiDubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls Dubai
 
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai WhsatappFilm= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
 
Supermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdfSupermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdf
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing Study
 

5 Reasons you need a gateway for POS payments and 5 reasons you dont_ACCEO

  • 1. 5 Reasons You Need a Gateway for POS Payments and 5 Reasons You Don’t Anand Goel, CEO – Optimized Payments
  • 2.
  • 3. • Understand a framework for evaluating gateways and non- gateways • Understand features and benefits provided by gateways and non-gateways • Understand the economics of gateways and non-gateways Actionable Takeaways from this session:
  • 4. • About Optimized Payments • Defining Processors • Defining Gateways and Non-Gateways • 5 Reasons You Need a Gateway • 5 Reasons. You Don’t Need a Gateway • Summary • Q&A Outline
  • 5. • Niche consulting firm with 12 years of card payments experience • Helped over 50 Fortune 1000 firms evaluate and implement gateways and other components of payments infrastructure • Helped our clients save over $220 million in card related fees • Independent and trusted payments partner About Optimized Payments
  • 6. • Connects a merchant to the card networks – Visa, MasterCard, Discover and American Express for authorization and/or settlement. Also connect to gateways, if used. Defining Processors (Merchant Acquirers) • Provide other products; including gateway, security, gift cards, fraud • Provide funding, reporting, service
  • 7. • A payment gateway is a service provider that connects a merchant’s POS/ERP/shopping card to the payment processors for authorization and settlement • Many gateways will connect to multiple processors, while offering functionality to simplify connectivity and enhance security • In retail channel, gateways are also referred to as switches, semi- integrated solutions and ‘non-gateways’* • There are hundreds of gateways in the marketplace. The quality, services and benefits of each may vary significantly Defining Gateways and Non-Gateways *There are architecture and on-prem vs. cloud deployment differences between traditional gateways, switches, semi-integrated solutio and ’non-gateways’.
  • 8. 1. Best of Breed Solution (features not offered by acquirer) 2. Simplified Architecture (connection to multiple processors) 3. Security & Tokenization (“omni-tokens”) 4. Business Flexibility (ability to change processors, test auth rates between processors) 5. Economics Favoring Mid-Market Merchants 5 Reasons You Need a Gateway
  • 9. Homegrown Solutions •Many of the largest enterprises build direct connectivity to their payment processors and payment networks. •This requires a high level of sophistication and IT resources but allows for in-house technology and support. Switches •Payment connectors that pass transactions with limited functionality. •Benefits of a switch would be for speed •This appeals to the largest retailers and grocers. Middleware/Non- Gateways •Some payment providers support all the functionality of a gateway but provide on-premise integration into the POS and direct to processor connectivity. •Benefits of these solutions are the reduction in “hops” in the transaction. •Great for large, high volume retail and restaurants. Alternatives to Gateways While many consider any connection between two points (merchant and processor) a gateway, there are alternative options to traditional gateways:
  • 10. 1. Economics Favoring Large Merchants 2. Increased Flexibility (combination of building components inhouse, selecting some components from processors) 3. Want End to End vs. Point to Point Encryption (acquirer tokens) 4. Reduce Hops (on prem vs. cloud gateway solution) 5. Estate Management Solution 5 Reasons You Don’t Need a Gateway
  • 11. • Scenario 1: Retailer with 10,000,000 annual transactions • Vendor A = $0.04 per transaction ($400,000/YR) • Vendor B = flat monthly fee totaling $300,000 annually • Vendor B provides $100,000 in savings, and does not increase as processing volumes grow • Scenario 2: Retailer with 1,000,000 annual transactions • Vendor A = $0.06 per transaction ($60,000/YR) • Vendor B = flat monthly fee totaling $180,000 annually • Vendor A provides $120,000 in savings, much lower than the flat monthly fee • Make sure you are accounting for all types of fees and review your offers carefully • Additional implementation, encryption/tokenization, per location, monthly support, P2PE, routing, account updater, authorization optimization, fraud management, etc. fees could add up quickly Business Model Comparisons
  • 12. Evaluating Gateways Based on Channel & Size Merchant Size Annual Txns Channel Needs Recommendation Perspective Small 100K CP Square Register, First Data Clover, PayPal Here Gateway built into POS Small 100K CNP Paypal, Stripe, Braintree No separate fees for gateway services, bundled with core processing Small 100K CP + CNP Square, PayPal No separate fees for gateway services, bundled with core processing Medium 1M CP Freedompay, Cayan Genius Strong competitive solutions with origins in retail Medium 1M CNP CardConnect, Acquirer Gateways Acquirer gateways offer competitive pricing Medium 1M CP + CNP Freedompay, Cayan Genius Offer competitive omni-channel solutions Large 10M CP Tender Retail, ACI PAY.ON Competitive pricing, charge monthly fees instead of per transaction fees Large 10M CNP Cybersource, CardConnect Acquirer Gateways Established solutions Large 10M CP + CNP Tender Retail, ACI PAY.ON, Aurus, Freedompay Strong omni-channel solutions while being processor agnostic
  • 13. • Identify your needs and budget for a gateway or non-gateway • Conduct a gateway RFP if choice isn’t clear • Utilize a consulting firm if you need help Summary Anand Goel anand@optimizedpmts.com 404-542-8520

Editor's Notes

  1. Best of breed - Here are some capabilities that you may want but do not want to build and/or obtain from your acquirer – routing to multiple processors, least cost routing, fraud management, wallet management, terminal management, custom industry solutions, settlement reconciliation Simplified architecture – a single connection can help you connect to multiple processors services Omni-tokens – using a single gateway/switch can help you generate global “omni tokens” that utilize the same token whether the customer shopped online or in store. This allows for many use cases like shop online and return in store Business Flexibility – having a gateway sit between you and the processor allows you to change processors with much greater ease as changes don’t impact POS Economics – most gateways charge a combination of monthly or per click transaction fees. This structure is favorable to mid-market merchants. However, few charge flat monthly fees favorable to larger merchants…discussed on next page.
  2. While we discussed some of the major gateways in the payments industry, there are several alternative options to a traditional gateway. Some of the largest companies in the US have homegrown solutions, where they connect directly to their payment processors and networks like American Express and Discover. This type of solution requires a high degree of sophistication and IT resources internally at an organization, but allows merchants to keep the “gateway” (air quotes) solution in-house. This can be the most cost-effective solution. Another alternative to gateways could be a switch. A switch essentially connects the merchant to the processor with limited support and functionality. Again, this would require a lot of internal IT resources to support. But the benefits of a switch would be for speed. The less hops or connections, then better. Another benefit is the reduced cost, sometimes fractions of a penny. We have seen switches used for many of the largest grocers and retailers in the country. Examples are … Finally, a middle-ware or non-gateway, is a solution in the marketplace that does not act the same as a traditional gateway, but are still able to offer all the same benefits like tokenization, encryption, and connect a merchant’s POS to their payment processor. Again, the benefit of a solution like this is to reduce the amount of hops within a transaction, but offers more functionality than a switch. We have seen these used at large, high volume retailers and restaurants.
  3. Economics - If you are a larger merchant processing tens or hundreds of millions of transactions then you don’t want to pay per transaction fees. A non-gateway like Tender Retail or switch like ACI provide favorable economics with flat monthly fees. Flexibility – some merchants want much greater flexibility than a out of the box solution a gateway can provide. So they may opt for developing some components inhouse and obtaining others from processors. Also, some gateways require use of their payment terminals. Non gateways can allow you use your own or mix/match devices. End to End – tradition gateway encryption encrypts a PAN from the payment terminal to the gateway and then decrypts before sending to processors…this could be referred to as point to point encryption. Some merchants favor end-to-end encryption where a PAN is encrypted from the payment terminal to the processor. This is an area where a solution like Tender Retail non-gateway would excel. So if you are with First Data, you can use TransArmor in both retail and ecom channels. Reduce hops – all tradition gateways are hosted in the cloud. This adds a hop in the transaction flow. Some merchants prefer a direct connection to the processor. Solutions like Tender Retail and ACI are typically on prem deployments, leading to a direct connection to the processor. Estate Management – remote management of payment terminals is critical if you have thousands of devices in your environment. If you want alternatives to device specific solutions like VHQ for Verifone devices and Estate Manager for Ingenico devices, you should explore device independent estate management solutions, like those offered by Tender Retail and Aurus.
  4. As we discussed the business model for gateways, we wanted to illustrate a few scenarios in the simplest forms. The first scenario is a large retailer with 10 million transactions per year. They were offered 4 cents per transaction by Vendor A. However, vendor B has a different pricing model, and just charges a flat 25,000 per month or 300,000 per year. In this scenario, Vendor B is 25% cheaper and provides $100,000 per year in savings, while preserving additional savings as you grow your transaction volumes. Scenario 2 is a mid-market enterprise client with 1 million annual transactions. They were offered 6 cents per transaction by Vendor A, but vendor B