The importance of e-commerce and why and how it came into being.

1. A Presentation by :
Mriganka Sekhar Das
Lovneesh Anandani
Bhavesh Gidwani
Vikram Pandya
Group - 2

2. 1991 2001 2003 2007 2019
STARTED
IRTC starts
online
booking of
tickets
AIR
DECCAN
started
online
ticketing
The Deep
Discount of
Flipkart
CURRENT
SCENARIO
In the beginning…

3. What is e-
commerce ?
Commerce is a division of trade or
production which deals with the
exchange of goods and services from
producer to final consumer.
Electronic commerce commonly knowns
as Electronic marketing.
Type of industry where buying and
selling of product or service is conducted
over electronic systems such as the
internet and others computers.
It comprises the trading of something of
economic value such as goods, services,
information or money between two or
more entities.

4. Vendor Development
Category Development
Supply
Chain
Managemen
t

5. Customer Relationship
management
Customer
Acquisition
Customer
Retention
Customer Loyalty
Programs
Increase share
of wallet
Data
Analytics

6. Vast Outreach
Low Cost of Initial Business Setup
Ecommerce has changed
the Way Businesses
Advertise
Impact of E-Commerce
Business

7. Types of
business
models
C2C
B2C
C2B
B2B
C2A
B2A

8. Government
- to - Citizen
Organisation Website Government
Organisation Website Citizens
Government - to
- Business
Business - to -
Government
B2
G

9. Why
e-
commerce
?

10. Returns & Complaints
Price Wars
Cons over Brick and Mortar
The Negative Side