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Wayfinding as a Service for Health Care
Towards a Seamless Digital Patient Journey
Mobile Wayfinding Integration
The Patient Journey
At Home
Appointment Details
MOBILE WAYFINDING INTEGRATION:
THE PATIENT JOURNEY
The Patient Journey
At Home
When?
My appointment details
Additional Information
Date:
4th
April 2022
Time:
3:50pm
Place in my calendar
Cancel
Specialist:
Who/where:
Ear, Nose and Throat (ENT)
Preparation
M.H.J.M. General, ENT Doctor
E.D.
Location:
Modify
MOBILE WAYFINDING INTEGRATION:
THE PATIENT JOURNEY
The Patient Journey
To the Hospital - Clinic
Mobile Wayfinding Integration
The Patient Journey
To the Hospital
Mobile Wayfinding Integration
The Patient Journey
MOBILE WAYFINDING INTEGRATION:
THE PATIENT JOURNEY
The Patient Journey
Park the Car
Park the Car
MOBILE WAYFINDING INTEGRATION:
THE PATIENT JOURNEY
The Patient Journey
The Right Entrance
Mobile Wayfinding Integration
The Patient Journey
The Right Entrance
Mobile Wayfinding Integration
The Patient Journey
To the Appointment
Mobile Wayfinding Integration
The Patient Journey
At the Front Desk
Mobile Wayfinding Integration
The Patient Journey
Back to the Car
Adapt instantly to changing
circumstances
Deploy one-way traffic, create restricted
areas, change preferred entrances,
custom messages to create awareness
Create a safe Patient Journey in the event
of a pandemic that prevents patients
from avoiding healthcare locations.
Mobile Wayfinding Integration
Patient Safety During a Pandemic
STOP
COVID-19 PREVENTION
PLEASE DO
NOT ENTER
IF YOU EXPERIENCE:
FEVER
COUGH
SORE THROAT
SHORTNESS OF BREATH
Shutting down hallways or elevators due to
remodelling or maintenance can be carried
out quickly
Options for disability wayfinding and organising
special requirements - e.g wheelchair availability
Multi-lingual
Updates instantly; the patient always has the
latest route information at hand
Mobile Wayfinding Integration
An Agile System
Thank You.
Deploying a seamless digital
patient journey

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Wise Studios Wayfinding Application.pdf

  • 1. Wayfinding as a Service for Health Care Towards a Seamless Digital Patient Journey
  • 2. Mobile Wayfinding Integration The Patient Journey At Home Appointment Details MOBILE WAYFINDING INTEGRATION: THE PATIENT JOURNEY The Patient Journey At Home When? My appointment details Additional Information Date: 4th April 2022 Time: 3:50pm Place in my calendar Cancel Specialist: Who/where: Ear, Nose and Throat (ENT) Preparation M.H.J.M. General, ENT Doctor E.D. Location: Modify
  • 3. MOBILE WAYFINDING INTEGRATION: THE PATIENT JOURNEY The Patient Journey To the Hospital - Clinic Mobile Wayfinding Integration The Patient Journey To the Hospital
  • 4. Mobile Wayfinding Integration The Patient Journey MOBILE WAYFINDING INTEGRATION: THE PATIENT JOURNEY The Patient Journey Park the Car Park the Car
  • 5. MOBILE WAYFINDING INTEGRATION: THE PATIENT JOURNEY The Patient Journey The Right Entrance Mobile Wayfinding Integration The Patient Journey The Right Entrance
  • 6. Mobile Wayfinding Integration The Patient Journey To the Appointment
  • 7. Mobile Wayfinding Integration The Patient Journey At the Front Desk
  • 8. Mobile Wayfinding Integration The Patient Journey Back to the Car
  • 9. Adapt instantly to changing circumstances Deploy one-way traffic, create restricted areas, change preferred entrances, custom messages to create awareness Create a safe Patient Journey in the event of a pandemic that prevents patients from avoiding healthcare locations. Mobile Wayfinding Integration Patient Safety During a Pandemic STOP COVID-19 PREVENTION PLEASE DO NOT ENTER IF YOU EXPERIENCE: FEVER COUGH SORE THROAT SHORTNESS OF BREATH
  • 10. Shutting down hallways or elevators due to remodelling or maintenance can be carried out quickly Options for disability wayfinding and organising special requirements - e.g wheelchair availability Multi-lingual Updates instantly; the patient always has the latest route information at hand Mobile Wayfinding Integration An Agile System
  • 11. Thank You. Deploying a seamless digital patient journey