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Collaborate and Communicate:
Highlighting Campus
Successes on Social Media
Kati Hartwig
@katihartwig
Youngstown State
University
330.941.2251
WHAT ARE WE ASKING
OURSELVES?
 People: what is our team’s role?
 Content: how do our teams define it?
 Successes: what are our specific goals?
 Collaboration: who do we need to include in the
conversation?
 What are we looking to accomplish on social
media?
PEOPLE
Social & Digital
Coordinator
Video/Photo
Student
Social Media
Student
Marketing & Communications Team:
• Four full time staff
• Three student employees
CONTENT
vs.
Academic
● Research
● Awards
● Competitions
● Programs
(internships)
● Community work
“Fun”
● Welcome Week
● Homecoming
● Student
programming
● Sporting events
● Guinness World
Record
SUCCESSES
AND GOALS
CAMPUS COMMUNICATORS NETWORK
 Purpose: collaborate with areas across campus
 Who: college/department representatives, social media
ambassadors
 Meets twice per semester
 Slack: utilize in between meetings
HOW ARE WE
TRANSLATING THAT
ON SOCIAL MEDIA?
WHAT’S NEXT?
 Student Ambassador Program
 Highlight other successes other than research
Questions?!
I’ll try my best to answer them 
Have a
great
time at
#eduweb
18!

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Collaborate and Communicate: Highlighting Campus Successes on Social Media

Editor's Notes

  1. Introduce yourself and who you are. Tell the story about how you became a YSU Penguin, your role as a graduate assistant, etc.
  2. These are the questions I ask myself before we create content for social media (also website and email content marketing). People: what will be their role? I have interns, talk more later. Content: how do we dissect our content? Do we split it up? Successes: what are we looking to accomplish with highlighting successes? This can change over time, but it's important to us right here and right now. Collaboration: session yesterday about Instagram stories - how do we define who needs to be in the conversation? Accomplish on social: what are we looking to accomplish with engagement
  3. My people include interns. We have a small team, so I rely on students.
  4. Content areas: events: students, university, alumni, speakers/lectures, community marketing recruitment recognition: news, research
  5. Tell story about Ajinkya. You are the Social Media Superhero. Be sure that the content you’re asked to highlight matches the brand. Some stories are better left to different channels, and It’s ok to be picky.
  6. Photo of Pete waving to say thanks and goodbye!