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Coping with workplace stress
1.
Coping with workplace stress
2.
Housekeeping › mobile phones ›
break times › toilets › emergencies © smallprint 2
3.
Workshop overview At this
workshop the following will be addressed: › the nature and effects of stress › the causes of excess workplace stress › the symptoms of excess stress › reasons why stress issues must be addressed › methods of dealing with stress related problems © smallprint 3
4.
Workshop expectations What do
you know about the topic? What do you need to know? What outcomes do you expect from this workshop? © smallprint 4
5.
Activity © smallprint 5
6.
Topic 1 © smallprint
6 Stress: any force or event that has an effect on the body or mind. Some stress is good and a necessary part of life.
7.
Necessary stress © smallprint
7 Athletic achievement Tuning a violin
8.
Good stress/ bad
stress © smallprint 8 ‘[Excess] Stress is when you wake up screaming and you realise that you haven’t fallen asleep yet.’ (Anon)
9.
Impact of inappropriate
stress levels 1. High levels of absenteeism. 2. Increased attrition. 3. Poor work performance. 4. Low morale. 5. Low worker commitment. 6. Increased frequency of accidents. 7. Industrial relations difficulties. 8. Poor relationships with suppliers and customers. 9. Difficulty retaining good employees, at all levels. © smallprint 9
10.
Reactions © smallprint 10 Excess
stress › Poor performance › Dysfunctional behaviour › Health problems › High performance › Job satisfaction › Involvement › Optimum performance › Poor performance › Dysfunctional behaviour › Health problems Too little stress Moderate stress Too little or too much stress can be harmful.
11.
Activity © smallprint 11
12.
Topic 2 © smallprint
12 Excess stress
13.
Stress factors ‘One of
the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important.’ (Bertrand Russell) © smallprint 13
14.
Constructive v destructive
stress Human performance © smallprint 14 Performance and well being Peak performance Under stimulation Over stimulation Too little Optimum Too much Stimulation
15.
Change and workplace
stress © smallprint 15
16.
Reactions © smallprint 16 Stress
itself is not harmful – it is our reaction to stress/ stressors that causes illness or disease.
17.
Activity © smallprint 17
18.
Topic 3 © smallprint
18
19.
The cost of
stress © smallprint 19 Stress related absenteeism directly costs Australian employers $10.11 billion a year. It costs the Australian economy approx. $14.81 billion a year. 3.2 days per worker are lost each year as a result of workplace stress. It is estimated that 1 in 3 adult workers suffer from moderate to extreme stress overload and are at risk of stress-related health problems. (www.medibank.com.au) Hence the need to understand and manage stress responses.
20.
Responding to requests ©
smallprint 20
21.
Delegate ‘Delegating means letting
others become the experts …’ (Timothy Firnstahl) © smallprint 21
22.
Activity © smallprint 22
23.
Topic 4 ‘Stress: the
confusion created when one’s mind overrides the body’s basic desire to choke the living daylights out of some jerk who desperately deserves it.’ (Anon) © smallprint 23
24.
Managing emotions © smallprint
24
25.
Cognitive restructuring ‘Don't let
your mind bully your body into believing it must carry the burden of its worries.’ (Astrid Alauda) © smallprint 25
26.
Handling the behaviour
of others © smallprint 26 Can you cope with the behaviour of others ?
27.
Assertiveness © smallprint 27 Negotiate
for the purpose of fulfilling your needs - without overriding the needs of others.
28.
Activity © smallprint 28
29.
Topic 5 © smallprint
29
30.
Lower your stress
levels at work © smallprint 30
31.
Relaxation Important for mental
and physical health. © smallprint 31
32.
Diet © smallprint 32
33.
Exercise © smallprint 33
34.
Sleep © smallprint 34
35.
Social support and
networks © smallprint 35
36.
Relaxation techniques ‘Sometimes the
most important thing in a whole day is the rest we take between two deep breaths.’ (Etty Hillesum) ‘There must be quite a few things that a hot bath won't cure, but I don't know many of them.’ (Sylvia Plath) © smallprint 36
37.
Activity © smallprint 37
38.
Summary Before leaving today
please share: › 1 important thing you learned › 1 new practice you will undertake at work › 1 activity you enjoyed Thankyou for your attendance and participation. © smallprint 38
39.
Two thoughts ‘Stress is
an ignorant state. It believes that everything is an emergency.’ (Natalie Goldberg) ‘Stress is nothing more than a socially acceptable form of mental illness.’ (Richard Carlson) © smallprint 39
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