This document discusses how Wikipedia principles were implemented in the ABC Pool online community managed by the Australian public broadcaster ABC. It argues that ABC Pool allowed for distributed workload, granular editorial processes, and increased contributor ownership similar to Wikipedia. However, tensions also emerged between peer production and institutional needs, which required a community manager as a cultural intermediary. The model shows how institutional online communities can enhance creativity while addressing challenges to traditional industrial models.

1. IMPORTING
WIKIPEDIA
PRINCIPLES INTO
THE CULTURAL
INSTITUTION OF A
PUBLIC SERVICE
BROADCASTER: THE
CASE OF ABC POOL
JONATHON HUTCHINSON
ARC CENTRE OF EXCELLENCE FOR CREATIVE INDUSTRIES AND
INNOVATION, QUEENSLAND UNIVERSITY OF TECHNOLOGY
@dhutchman

2. PEER PRODUCTION.
INSTITUTIONAL
ONLINE
COMMUNITIES.
ABC POOL AS OPEN
CULTURE.
CULTURAL
INTERMEDIARY.

3. PEER
PRODUCTION =
NON
INSTITUTIONAL

4. THE BENEFITS
OF
INSTITUTIONAL
ORGANISATION

5. METHODOLOGY

6. INSTITUTIONAL
ONLINE
COMMUNITIES

7. ABC POOL

8. Main$treaM

9. WIKIPEDIA
PRINCIPLES
DISTRIBUTED WORKLOAD.
GRANULARITY OF THE
EDITORIAL PROCESS.
INCREASED LEVEL OF
OWNERSHIP.
ABSENCE OF GATEKEEPERS.

10. TENSIONS
BETWEEN PEER
AND
INSTITUTIONAL
CREATIVITY

11. COMMUNITY
MANAGER

13. CULTURAL
INTERMEDIARY

15. PEER PRODUCTION
CHALLENGES INDUSTRIAL
MODELS.
INSTITUTIONAL ONLINE
COMMUNITIES ENHANCE
CREATIVITY.
TENSIONS EMERGE, MANAGED
BY THE CULTURAL
INTERMEDIARY.
THIS MODEL MAY BE USEFUL
FOR OTHER INDUSTRIES.

16. THANK YOU
jp.hutchinson@student.qut.edu.au
@dhutchman