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Thoughts on Silicon Valley Design Thinking
tinkering
methods
ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES
SUMMARY
. Possible Deliverables
. Next Steps
KEY QUESTION
What are the root
philosophies, names, and
concepts that influenced
silicon valley design?
SUMMARY
. Design Science
. Research
. Context
. The Design Thinker
. Silicon Valley Design
. Design as Commodity
mfa can
didate
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ICED 19 – TINKERING DESIGN METHODS - JEAN MENEZES
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Background + Skills
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ICED 19 – TINKERING DESIGN METHODS - JEAN MENEZES
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Background + Skills
user exp.
user int.
ICED 19 – TINKERING DESIGN METHODS - JEAN MENEZES
SUMMARY
. Design Science
. Research
. Context
. The Design Thinker
. Silicon Valley Design
. Design as Commodity
+Initial Questions
SUMMARYKEY QUESTION
What context allowed
the development of
methodologies in
design?
SUMMARYKEY QUESTION
What led to the hegemony
of IDEO’s narrative to the
Design Thinking propagated
in Silicon Valley?
SUMMARYKEY QUESTION
What are the most
poignant critics to Sillicon
Valley Design Thinking?
design
ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES
science
Generations of methods in Design
Buckminster Fuller | Twelve Aronud One | source: mcachicago.org/Collection
Effervescence
of the period
Genesis of Methods
Auschwitz Blueprint | www.yadvashem.org/yv/exhibitions/auschwitz_architecture
Seeking
Relevance
Auschwitz Blueprint | www.yadvashem.org/yv/exhibitions/auschwitz_architecture
First Generation
In the past much, if not most, of what
we knew about design and about the
arti�cial sciences was intellectually soft,
intuitive, informal, and cook-booky.
“ Simon, Herbert (1969)
The Sciences of the Artificial, 1969
Conference on
Design Methods
– 1962
Bruce Archer’s Contribution | Credit: DRS2016 and Pete Jones Photography.
First Generation
“Finding the right physical
components of a physical
structure.” (Alexander, 1963);
“Finding the right physical
components of a physical
structure.” (Alexander, 1963);
“A goal-directed
problem-solving activity.”
(Archer, 1965)
“Finding the right physical
components of a physical
structure.” (Alexander, 1963);
“A goal-directed
problem-solving activity.”
(Archer, 1965)
“Relating product with
the situation to give
satisfaction.”
(Gregory, 1966)
“Finding the right physical
components of a physical
structure.” (Alexander, 1963);
“A goal-directed
problem-solving activity.”
(Archer, 1965)
“Relating product with
the situation to give
satisfaction.”
(Gregory, 1966)
“The optimal solution to
the sum of the true needs
of a particular set of
circumstances.”
(Matchett, 1968)
“Finding the right physical
components of a physical
structure.” (Alexander, 1963);
“A goal-directed
problem-solving activity.”
(Archer, 1965)
“The imaginative jump
from present facts to
future possibilities.”
(Reswick, 1965)
“Relating product with
the situation to give
satisfaction.”
(Gregory, 1966)
“The optimal solution to
the sum of the true needs
of a particular set of
circumstances.”
(Matchett, 1968)
Similarly to the sought unification of
style based on functionalism of the
modernist approach, the vision of a
unified theory of design proved
problematic.
“ Huppatz, D.J. (2015)
Revisiting Herbert Simon’s ‘Science of Design’
Webber &
Rittel’s Wicked
Problems
A wicked problem: The “urban stream syndrome”, Walsh | Credit: Daniel Philips
Second Generation
Everything that is planned, one way or
another, relates to the design realm,
and design as a process.
“ Simon, Herbert (1969)
The Sciences of the Artificial, 1969
Each new product generates evolutionary
effects upon society at large.
Chris Jones, Jon (1970)
Design Methods: Seeds of Human Future, 1970
nature
of wicked
problems
nature
of wicked
problems
1
2
3
4
5
6
7
8
9
10
no immediate test of a solution
every solution to a wicked problem is a
"one-shot-operation”
do not have a set number of potential solutions
is essentially unique
always more than one explanation
designer has no right to be wrong
can be a symptom of another problem
no stopping rule
no definitive formula
solutions to them are not true-or-false,
only good-or-bad
designers ought to be asking what
systems do, instead of what they are
made of, and more so who they are
being built for.
more so who they are
being built for.
“ Rittel & Webber (1972)
Dillemas in a General Theory of Training, 1972
design
the
ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES
thinker
From Gen. Methods to Design Thinking
Med Badr Chemmaoui | Photo on Unsplash
Designerly
ways of
knowing
–1982
Nigel Cross | The Hong Kong Polytechnic University School of Design
Designer’s toolkit
Nigel Cross’ Contribution | Design as its own discipline
Designer’s toolkit
Jane Darke’s
Generator–
Conjecture–
Analysis
Irina Solovyova | Sketch illustrating first example of conjecture development
Designer’s toolkit
Schon’s
Ethnography
Lens
Donald Schon | Exploration of learning and design act through an etnographic lens
Designer’s toolkit
the practitioner must allow himself
to experience surprise, puzzlement,
or confusion in a situation [...] which
serves to generate both a new
understanding of the phenomenon
and a change in the situation.
“ Schön, Donald (1983)
The Reflective Practitioner: How Professionals Think in Action
Peter Rowe’s
Design Thinking
– 1987
Heuristic Reasoning
Decision-Trees
Anthropometric Analogies
Environmental Relations
Typologies
Scandinavian
Tools for
Participatory
Design
Future Circles
Co-operative Prototyping
Ethnographic Field Studies
Organizational Games
valley
silicon
ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES
design
A review of IDEOS’s methodology
Jeremy Bishop | Photo on Unsplash
Rothman School of ManagementIDEOStanford d.School + IDEO
Desirability
Viability
Feasibility
The technical inventiveness
of a project, how innovative
and manufacturable a
product/experience is.
Thoroughly in Science and
Engineering tracks
Desirability
Viability
Feasibility
SOURCE: KELLEY, TOM | CREATIVE CONFIDENCE, 2013
SOURCE: KELLEY, TOM | CREATIVE CONFIDENCE, 2013
The area of expertise in a
product development
process that concerns about
the actual marketability a
project. Tends to be the
natural major concern of
Companies
Desirability
Viability
Feasibility
SOURCE: KELLEY, TOM | CREATIVE CONFIDENCE, 2013
Desirability then is the area
that o�ffers more room for the
designers to operate. Using
the common characteristics
amongst design professionals
as seen thoroughly in Design
Research.
Desirability
Viability
Feasibility
design is about deeply understanding
human needs, [...] about understanding
why people do what they do, with the
goal of understanding what they might
do in the future."
“ Tom & David Kelley (2013)
Creative Confidence: Unleashing the Creative Potential within Us All
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
Design Thinking
Framework
Stanford d.School Design Thinking Framework | Credit: dschool.stanford.edu
Design Thinking Tools
INSPIRATION
SYNTHESIS
IDEATE +
EXPERIMENT
IMPLEMENT
IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
INSPIRATION
SYNTHESIS
IDEATE +
EXPERIMENT
IMPLEMENT
IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
Empathy is the lead-
ing word for this step.
This can be traced
back to Ethnographic
research done by
Donald Schon.
INSPIRATION
SYNTHESIS
IDEATE +
EXPERIMENT
IMPLEMENT
IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
Empathy is the lead-
ing word for this step.
This can be traced
back to Ethnographic
research done by
Donald Schon.
In this step the
design team makes
inferences based on
user observation. We
can trace a paralallel
to Jane Darke’s work.
INSPIRATION
SYNTHESIS
IDEATE +
EXPERIMENT
IMPLEMENT
IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
Empathy is the lead-
ing word for this step.
This can be traced
back to Ethnographic
research done by
Donald Schon.
Using rapid proto-
typing allows to test
assumptions and
learn fast. Inspira-
tion on Scandina-
vian Design Co-op-
erative prototying
In this step the
design team makes
inferences based on
user observation. We
can trace a paralallel
to Jane Darke’s work.
INSPIRATION
SYNTHESIS
IDEATE +
EXPERIMENT
IMPLEMENT
IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
Empathy is the lead-
ing word for this step.
This can be traced
back to Ethnographic
research done by
Donald Schon.
Using rapid proto-
typing allows to test
assumptions and
learn fast. Inspira-
tion on Scandina-
vian Design Co-op-
erative prototying
In this step the
design team makes
inferences based on
user observation. We
can trace a paralallel
to Jane Darke’s work.
Implementation is
where the actual
design is analyzed
with the final user.
Iterative cycles are
expected in every
step of the way.
INSPIRATION
SYNTHESIS
IDEATE +
EXPERIMENT
IMPLEMENT
IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
Empathy is the lead-
ing word for this step.
This can be traced
back to Ethnographic
research done by
Donald Schon.
Using rapid proto-
typing allows to test
assumptions and
learn fast. Inspira-
tion on Scandina-
vian Design Co-op-
erative prototying
SILICON VALLEY
DESIGN THINKING
CONTRIBUTION
Packaging the studies on
synthesizing Mechanical
Engineering + Industrial
Design + Culture of
Innovation based on
Human-Centered
approach
In this step the
design team makes
inferences based on
user observation. We
can trace a paralallel
to Jane Darke’s work.
Implementation is
where the actual
design is analyzed
with the final user.
Iterative cycles are
expected in every
step of the way.
Denny Müller | Photo on Unsplash
as com
design
ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES
modity
Critics to Silicon Valley Design Thinking
_
Samuel Zeller | A Framing Issue on Unsplash
Design Thinking Critics
Overly simpli-
fied design
process
1 2 3 4
Complex Design issues are not
susceptible to any linear analysis.
“ Buchanan, Richard (1992)
Wicked Problems in Design Thinking, 1992.
Rick Tap | Wall street sign on unsplash
Design Thinking Critics
Inextricable
ties to capi-
talism
Ordinary objects have systematic
effects in the stream of their production
flow, reinforcing a obsolescent model.
“ Julier, Guy(2017)
Economies of Design, 2017.
Max Böhme | Those left out on Unslplash
Design Thinking Critics
Conservative
of Status Quo
There is a pressure for design to
become more scientific, with more
predictable and constant results,
which might cost designers their ability
to contemplate unlikely scenarios.
“ Chris Jones, Jon(2009)
What is Designing? in Design Studies, 2009.
+Final Thoughts
+Final Thoughts
CREDIT: JULIER, GUY | ECONOMIES OF DESIGN, 2009
Make change
appear reasonable,
show what is
in potentia‘in potentia’
bedankt
jhmenezes@ucdavis.edu
. Questions?
linkedin.com/in/jottamenezes/
twitter.com/jottamenezes

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Tinkering Methods - Thoughts on Silicon Valley Design

  • 1. Thoughts on Silicon Valley Design Thinking tinkering methods ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES
  • 2. SUMMARY . Possible Deliverables . Next Steps KEY QUESTION What are the root philosophies, names, and concepts that influenced silicon valley design?
  • 3. SUMMARY . Design Science . Research . Context . The Design Thinker . Silicon Valley Design . Design as Commodity
  • 4. mfa can didate Background + Skills ICED 19 – TINKERING DESIGN METHODS - JEAN MENEZES –
  • 5. visual Background + Skills design ICED 19 – TINKERING DESIGN METHODS - JEAN MENEZES
  • 6. Firecast filtro nome e-mail Firecast filtro Firecast filtro clique para configurações, ou deslize para direita clique para filtros, ou deslize para esquerda atualizar localizaçãovisão mapa visão lista escutar estação Firecast filtro AÇÕES PREVENTIVAS Firecast filtro QUEDA DE ALTURA ACIDENTE DE TRÂNSITO 2km30/05/2016 | 21:30 não atendido COLISÃO GRAVÍSSIMA AVERIGUAÇÃO / MANEJO DE INSETO 1.4km30/05/2016 | 22:35 J11 - viatura deixou o local AÇÃO CONTRA DENGUE A-Z Background + Skills user exp. user int. ICED 19 – TINKERING DESIGN METHODS - JEAN MENEZES
  • 7. SUMMARY . Design Science . Research . Context . The Design Thinker . Silicon Valley Design . Design as Commodity
  • 9. SUMMARYKEY QUESTION What context allowed the development of methodologies in design?
  • 10. SUMMARYKEY QUESTION What led to the hegemony of IDEO’s narrative to the Design Thinking propagated in Silicon Valley?
  • 11. SUMMARYKEY QUESTION What are the most poignant critics to Sillicon Valley Design Thinking?
  • 12. design ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES science Generations of methods in Design Buckminster Fuller | Twelve Aronud One | source: mcachicago.org/Collection
  • 13. Effervescence of the period Genesis of Methods Auschwitz Blueprint | www.yadvashem.org/yv/exhibitions/auschwitz_architecture
  • 14. Seeking Relevance Auschwitz Blueprint | www.yadvashem.org/yv/exhibitions/auschwitz_architecture First Generation
  • 15. In the past much, if not most, of what we knew about design and about the arti�cial sciences was intellectually soft, intuitive, informal, and cook-booky. “ Simon, Herbert (1969) The Sciences of the Artificial, 1969
  • 16. Conference on Design Methods – 1962 Bruce Archer’s Contribution | Credit: DRS2016 and Pete Jones Photography. First Generation
  • 17. “Finding the right physical components of a physical structure.” (Alexander, 1963);
  • 18. “Finding the right physical components of a physical structure.” (Alexander, 1963); “A goal-directed problem-solving activity.” (Archer, 1965)
  • 19. “Finding the right physical components of a physical structure.” (Alexander, 1963); “A goal-directed problem-solving activity.” (Archer, 1965) “Relating product with the situation to give satisfaction.” (Gregory, 1966)
  • 20. “Finding the right physical components of a physical structure.” (Alexander, 1963); “A goal-directed problem-solving activity.” (Archer, 1965) “Relating product with the situation to give satisfaction.” (Gregory, 1966) “The optimal solution to the sum of the true needs of a particular set of circumstances.” (Matchett, 1968)
  • 21. “Finding the right physical components of a physical structure.” (Alexander, 1963); “A goal-directed problem-solving activity.” (Archer, 1965) “The imaginative jump from present facts to future possibilities.” (Reswick, 1965) “Relating product with the situation to give satisfaction.” (Gregory, 1966) “The optimal solution to the sum of the true needs of a particular set of circumstances.” (Matchett, 1968)
  • 22. Similarly to the sought unification of style based on functionalism of the modernist approach, the vision of a unified theory of design proved problematic. “ Huppatz, D.J. (2015) Revisiting Herbert Simon’s ‘Science of Design’
  • 23. Webber & Rittel’s Wicked Problems A wicked problem: The “urban stream syndrome”, Walsh | Credit: Daniel Philips Second Generation
  • 24. Everything that is planned, one way or another, relates to the design realm, and design as a process. “ Simon, Herbert (1969) The Sciences of the Artificial, 1969 Each new product generates evolutionary effects upon society at large. Chris Jones, Jon (1970) Design Methods: Seeds of Human Future, 1970
  • 26. nature of wicked problems 1 2 3 4 5 6 7 8 9 10 no immediate test of a solution every solution to a wicked problem is a "one-shot-operation” do not have a set number of potential solutions is essentially unique always more than one explanation designer has no right to be wrong can be a symptom of another problem no stopping rule no definitive formula solutions to them are not true-or-false, only good-or-bad
  • 27. designers ought to be asking what systems do, instead of what they are made of, and more so who they are being built for. more so who they are being built for. “ Rittel & Webber (1972) Dillemas in a General Theory of Training, 1972
  • 28. design the ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES thinker From Gen. Methods to Design Thinking Med Badr Chemmaoui | Photo on Unsplash
  • 29. Designerly ways of knowing –1982 Nigel Cross | The Hong Kong Polytechnic University School of Design Designer’s toolkit
  • 30. Nigel Cross’ Contribution | Design as its own discipline Designer’s toolkit
  • 31. Jane Darke’s Generator– Conjecture– Analysis Irina Solovyova | Sketch illustrating first example of conjecture development Designer’s toolkit
  • 32. Schon’s Ethnography Lens Donald Schon | Exploration of learning and design act through an etnographic lens Designer’s toolkit
  • 33. the practitioner must allow himself to experience surprise, puzzlement, or confusion in a situation [...] which serves to generate both a new understanding of the phenomenon and a change in the situation. “ Schön, Donald (1983) The Reflective Practitioner: How Professionals Think in Action
  • 34. Peter Rowe’s Design Thinking – 1987 Heuristic Reasoning Decision-Trees Anthropometric Analogies Environmental Relations Typologies
  • 35. Scandinavian Tools for Participatory Design Future Circles Co-operative Prototyping Ethnographic Field Studies Organizational Games
  • 36. valley silicon ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES design A review of IDEOS’s methodology Jeremy Bishop | Photo on Unsplash
  • 37. Rothman School of ManagementIDEOStanford d.School + IDEO
  • 39. The technical inventiveness of a project, how innovative and manufacturable a product/experience is. Thoroughly in Science and Engineering tracks Desirability Viability Feasibility SOURCE: KELLEY, TOM | CREATIVE CONFIDENCE, 2013
  • 40. SOURCE: KELLEY, TOM | CREATIVE CONFIDENCE, 2013 The area of expertise in a product development process that concerns about the actual marketability a project. Tends to be the natural major concern of Companies Desirability Viability Feasibility
  • 41. SOURCE: KELLEY, TOM | CREATIVE CONFIDENCE, 2013 Desirability then is the area that o�ffers more room for the designers to operate. Using the common characteristics amongst design professionals as seen thoroughly in Design Research. Desirability Viability Feasibility
  • 42. design is about deeply understanding human needs, [...] about understanding why people do what they do, with the goal of understanding what they might do in the future." “ Tom & David Kelley (2013) Creative Confidence: Unleashing the Creative Potential within Us All
  • 43. EMPATHIZE DEFINE IDEATE PROTOTYPE TEST Design Thinking Framework Stanford d.School Design Thinking Framework | Credit: dschool.stanford.edu Design Thinking Tools
  • 44. INSPIRATION SYNTHESIS IDEATE + EXPERIMENT IMPLEMENT IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013
  • 45. INSPIRATION SYNTHESIS IDEATE + EXPERIMENT IMPLEMENT IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013 Empathy is the lead- ing word for this step. This can be traced back to Ethnographic research done by Donald Schon.
  • 46. INSPIRATION SYNTHESIS IDEATE + EXPERIMENT IMPLEMENT IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013 Empathy is the lead- ing word for this step. This can be traced back to Ethnographic research done by Donald Schon. In this step the design team makes inferences based on user observation. We can trace a paralallel to Jane Darke’s work.
  • 47. INSPIRATION SYNTHESIS IDEATE + EXPERIMENT IMPLEMENT IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013 Empathy is the lead- ing word for this step. This can be traced back to Ethnographic research done by Donald Schon. Using rapid proto- typing allows to test assumptions and learn fast. Inspira- tion on Scandina- vian Design Co-op- erative prototying In this step the design team makes inferences based on user observation. We can trace a paralallel to Jane Darke’s work.
  • 48. INSPIRATION SYNTHESIS IDEATE + EXPERIMENT IMPLEMENT IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013 Empathy is the lead- ing word for this step. This can be traced back to Ethnographic research done by Donald Schon. Using rapid proto- typing allows to test assumptions and learn fast. Inspira- tion on Scandina- vian Design Co-op- erative prototying In this step the design team makes inferences based on user observation. We can trace a paralallel to Jane Darke’s work. Implementation is where the actual design is analyzed with the final user. Iterative cycles are expected in every step of the way.
  • 49. INSPIRATION SYNTHESIS IDEATE + EXPERIMENT IMPLEMENT IDEO’s Design Thinking Breakdown | Credit: Updated from Creative Confidence, 2013 Empathy is the lead- ing word for this step. This can be traced back to Ethnographic research done by Donald Schon. Using rapid proto- typing allows to test assumptions and learn fast. Inspira- tion on Scandina- vian Design Co-op- erative prototying SILICON VALLEY DESIGN THINKING CONTRIBUTION Packaging the studies on synthesizing Mechanical Engineering + Industrial Design + Culture of Innovation based on Human-Centered approach In this step the design team makes inferences based on user observation. We can trace a paralallel to Jane Darke’s work. Implementation is where the actual design is analyzed with the final user. Iterative cycles are expected in every step of the way.
  • 50. Denny Müller | Photo on Unsplash as com design ICED 19 – TINKERING DESIGN METHODS – JEAN MENEZES modity Critics to Silicon Valley Design Thinking _
  • 51. Samuel Zeller | A Framing Issue on Unsplash Design Thinking Critics Overly simpli- fied design process 1 2 3 4
  • 52. Complex Design issues are not susceptible to any linear analysis. “ Buchanan, Richard (1992) Wicked Problems in Design Thinking, 1992.
  • 53. Rick Tap | Wall street sign on unsplash Design Thinking Critics Inextricable ties to capi- talism
  • 54. Ordinary objects have systematic effects in the stream of their production flow, reinforcing a obsolescent model. “ Julier, Guy(2017) Economies of Design, 2017.
  • 55. Max Böhme | Those left out on Unslplash Design Thinking Critics Conservative of Status Quo
  • 56. There is a pressure for design to become more scientific, with more predictable and constant results, which might cost designers their ability to contemplate unlikely scenarios. “ Chris Jones, Jon(2009) What is Designing? in Design Studies, 2009.
  • 58. +Final Thoughts CREDIT: JULIER, GUY | ECONOMIES OF DESIGN, 2009 Make change appear reasonable, show what is in potentia‘in potentia’