James Tyas and Vinit Patel recently gave a talk at DevLearn about LxPs, and how they may be much more accessible than you realise. Leveraging the power of giant tech software ubiquitous in knowledge work, we can save a lot of time, and a LOT of money.

1. 1
You already have an LxP,
you just don’t know it
Why “AI + Teams (or Slack) = LxP” is a winning formula

2. ABOUT US

3. 3
Filtered: recommendation specialists
We’ve been personalising learning for >10 years and we have 1
million+ learners
90% of content has been produced in the last 2 years. We
connect the right content to the right users via matching
algorithms
Tech is a means to an end; we really aim to solve ONE big problem...
Search engines are not sufficient when you don’t know what
you don’t know.

4. You already
have an LxP…
...you just
don’t know it.
● The LxP category is one of the
most talked about and fastest-
growing in the learning
technologies industry.
● Organisations are looking to
invest lots of money in them,
but what if we told you that you
have one staring you right in
the face?
● It’s one that you and your
colleagues use every day, it’s on
all your devices, and you spend
around two thirds of your
working day on it. There are
three main versions of it...

5. You already
have an LxP…
...you just
don’t know it.
Firstly, there’s email
which has close to 100%
coverage

6. You already
have an LxP…
...you just
don’t know it.
...And there’s Microsoft Teams,
largely for enterprise, and Slack
for small to medium-sized
businesses
If the purpose of an LxP is to
facilitate learning experiences,
why aren’t we using tools that we
all use to deliver them?

7. 7
Our Argument
Intelligence (AI) + Distribution = LXP
We believe that the fundamental
building blocks of an LxP are some
form of artificial intelligence and a
distribution channel.
+ = LXP
By the end of this presentation, we
hope you leave more informed, see
how this conception of the LxP can
work in practice, and be inspired to do
it yourself.
And in the process, save a lot of
money.

8. Learning and Development has had a 10-
year run in the post-recession boom, but
people in every organisation are asking
serious questions now about the
relevance of what we do.

9. The Irrelevance Trap
CEO: ROI - what’s the ROI of your spend?
CFO: Budget - how can you do more with less budget?
CHRO: Talent dev - how are you developing our workforce?
BUs: Team support - how can you support my teams more?
Workforce: Careers - how are you helping me develop my
career, acquire new skills, make work enjoyable?

10. 1. Skills decay
Learned skills are irrelevant
after 5 years - Douglas &
Brown (“A New Culture of
Learning”)
We face a real and near threat - all
of us - from practitioners, to
vendors, analysts, commentators.
So how do we start to address
some of this in a smarter, more
innovative way?
Don’t just go and spend a few
million $ on the latest new trend!
2. Redundant
45% of training is “useless and
boring” - Capgemini & LinkedIn
3. No time
Avg 5 mins / day for formal
learning - Josh Bersin

11. It’s tempting to find a $$$
‘silver bullet’ for all these problems
It’s tempting to compare feature lists

12. ❏ Facilitation and tracking of self-directed learning
❏ Integrates with an LMS to handle compliance training and certifications
❏ Includes social learning capabilities: forums, groups, newsfeeds
❏ Large scale learning content curation
❏ AI-powered learning recommendation
❏ Supports synchronous learning with virtual classrooms
❏ Hosts and searches any type of content, especially new video content
❏ Allows users to author content within it, especially video
❏ Elaborate system of admin levels and permissions
❏ Large announcements and moderate channels
❏ Reports on all activity and integrates with a business information reporting suite
Typical LxP Feature List / RFP

13. We think this is a fallacy because in a lot of
cases, this will just recreate functionality
that already exists within your business,
and we have a perfect example of why this
is an issue.

14. Tweetstorm on why
“enterprise software” sucks

15. Challenge
● Experience
● Consumable, curated,
high-quality content
● Intelligent system to
recommend content
● Cost-effective
● Installed base

16. 16
The Argument in Detail
Intelligence (AI) + Distribution = LxP
More engagement
than your LMS even
if 90% of emails are
ignored!
More investment
than the most well-
funded LxP
+

17. • Has an elaborate system of admin levels and
permissions that make it acceptable for very
large corporations which must manage
differing levels of permission across multiple
groups and individuals to access content
libraries, make large announcements and
moderate channels
• Reports on all of this activity and integrates
with a business information reporting suite
• Integrations: LMS, third party content libraries,
calendars, HRIS
LxP features
• Large scale learning content curation
• AI-powered learning recommendation
• Facilitation and tracking of self-directed learning
• Includes social learning capabilities: forums, groups,
newsfeeds
• Supports synchronous learning with virtual classrooms
• Hosts and searches any type of content, especially new
video content
• Allows users to author content within it, especially
video

18. Based on our polling and research of the
market, there are three core innovations
of the LxP. These are large scale learning
content curation, AI-powered learning
recommendations and the ability to
facilitate and track self-directed learning.

19. Large scale learning content curation
AI-powered learning recommendation
Facilitation and tracking of self-directed learning
Includes social learning capabilities: forums, groups, newsfeeds
Supports synchronous learning with virtual classrooms
Hosts and searches any type of content, especially new video content
Allows users to author content within it, especially video
Has an elaborate system of admin levels and permissions to manage differing levels of
permission across multiple groups and individuals to access content libraries, make
large announcements and moderate channels
Reports on all of this activity and integrates with a business information reporting
suite
Integrates with an LMS to handle compliance training and certifications
Integrates with third party content libraries
Integrates with calendars and human resource information systems
SLACK AND
TEAMS BEST
AT THIS
STUFF
MAGPIE
FOCUSES
HERE
CORE INNOVATIONS
CONTENT & COLLABORATION
ACCESS CONTROL & REPORTING
INTEGRATIONS
I’LL GET
TO THIS

20. Why are MS Teams and
Slack such powerful learning
tools?

21. They aren’t marketed as such, but they are learning tools
because they’re where people spend a significant portion of
their time at work.
When you’re practicing a skill and learning in the flow of
work, you’re going to be working inside email or
collaboration platforms.
Why aren’t we using the tools where people spend most of
their time to help the learning process rather than wasting
time exiting the flow of work and accessing a different
system entirely to learn?

22. Financial Times, January 2019
https://www.ft.com/content/c91a5136-1fa3-11e9-b126-46fc3ad87c65
The largest
installed bases
of users in
workplace tech.
No one invests
more in
knowledge
management

23. So, it looks like Teams is the overall winner. Teams is rapidly
growing, and it’s already pulled ahead of Slack in terms of
adoption.
Nobody invests more in communication and knowledge
management than Microsoft, Slack and Google.
An LxP might have a lot of investment behind it, but trying
to emulate social collaboration and knowledge
management features won’t be done as well, and you’ll have
to get these users to adopt a separate platform.

24. Teams vs LXP
CONTENT AND COLLABORATION
Teams hosts any and searches any type of
content, anywhere in your Microsoft stack
Teams includes social learning capabilities:
forums, groups, newsfeeds
Teams supports synchronous learning with
virtual classrooms
Teams allows users to author video content
within it, add interactivity and publish to
MS Stream

25. Teams vs LXP
ACCESS CONTROL & REPORTING
Each Team and Channel Teams allows you to
manage group, access, apps, content creation
and moderation tools
Built in analytics dashboard for each Team.
Teams reports on all of this activity to PowerBI
which will also be compatible with an LRS
You need to limit who sees certain content, and
this kind of framework is difficult to put in
place.
Teams already has it because Microsoft has
done it. Administrators can control who sees
what, and in what contexts

26. Existing LMS & content integrations
Slack Teams
AND THEY BOTH INTEGRATE WITH
INBOXES, CALENDARS AND ALL THE
LEADING PRODUCTIVITY SOFTWARE, CRM
AND PROJECT MANAGEMENT SYSTEMS!

27. What does magpie add?
• Large scale learning
content curation
• AI-powered learning
recommendation
• Facilitation and tracking
of self-directed learning

28. Ecosystem
1. Service, UI &
notifications:
Slack/Teams + email
1. Engines: LMS, magpie
and business rules
1. Content: internal /
external libraries, user-
gen
1. Reporting: xAPI/JSON
databases & analytics
tools
lxAPI,
JSON or
flat file
transfer
APIs
and
URL
links
Service and notifications
Engines
Content
Reporting

29. Say hello to the magpie
bot in Slack
You can do all of the same
functions you’d get on a web-based
deployment of magpie, but within
a conversational interface
Learning recommendations can be
dropped into channels, and a
notification system can be applied
to give people nudges when they
need assistance most

30. We’ve also put learning into the
flow of work with MCI Group.
We’re seeing whether if it
works within the general
channels people use. What if
we put something in there -
can we use AI-driven curation
to reduce friction and help
them with the challenges they
might face on a particular
engagement?

31. What we learned
64%
Of users surveyed felt
magpie made
discovery easier
85%
Of users surveyed
found the resources
on magpie useful
75%
Recommendations
marked relevant
“I appreciate using AI to find appropriate L&D opportunities. At the moment it
seems, that the number of tools will increase and that makes it a little hard to
follow-up. I find L&D bites are really useful as it has different sources.” magpie
user
We found that there was an appetite intelligent recommendations to support learning in the
flow of work, and a noticeable impact:

32. Benefits of this approach
• Eliminates friction
between people and
relevant learning
• Puts content in the
workflow, in response to
the challenges that
motivate learning
• Encourages adoption
• Massive cost savings

33. Challenge
Solved
★ Experience
★ Consumable, curated,
high-quality content
★ Intelligent system to
recommend content
★ Cost-effective
★ Installed base

34. But wait, this feels too risky
for me and my business
Think about the risk of
inertia, status quo and
irrelevance. Act now.

35. Get in touch and
try it out at:
filtered.com