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Why I do love the Web 
(part 1)
01 
Markets are 
Conversations
02 
Markets consist 
of Human 
Beings
29 
We can't go on 
together with 
suspicious 
minds
35 
They must 
belong to a 
Community
52 
Lack of open 
conversation 
kills 
Companies
63 
We are those 
markets. We 
want to talk 
to you
72 
We like the new 
Marketplace. In 
fact, we are 
creating it
73 
You're invited, 
but it's our 
World
75 
If you want us to 
talk to you, tell 
us something
79 
We want you to 
drop your trip. 
Join the Party
80 
You can still make 
money, as long as 
it's not the only 
thing on your 
mind
88 
Business is only a 
part of our Lives. 
Who needs 
Whom?
90 
Our newfound 
conversation is 
more interesting 
than most trade 
shows
93 
We're both inside 
Companies and 
outside them
We are 
waking up 
and linking 
to each 
other
We are 
watching
But we are 
not waiting
from: 
www.cluetrain.com 
Dr Ivan Ferrero 
Digital Psychologist

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New Marketing Principles - Why i do love the web (part 1)