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Paul Bowkett
Microsoft New Zealand
November 2012
• General introduction to Cloud computing
• Consumer cloud and datacentre
• The power of live information and Increasing collaboration across
  your business
• Available Cloud Services
• Privacy and Trust
• Do I or Do I not? Pros and Cons
• Economics of Cloud Computing
• Closing/summary/resources
“By 2012, 80% of Fortune 1000 enterprises
 will be using some cloud computing
 services, 20% of businesses will own no IT
 assets.”




“The bottom line: Early adopters are finding
 serious benefits, meaning that cloud
 computing is real and warrants your scrutiny
 as a new set of platforms for business
 applications.”
• On-demand self-service
• Broad network access
• Resource pooling
• Rapid elasticity
• Measured service
NEW VERSION
 SUPPORT                    MANAGEME
                               NT



UPDATES




  HARDWARE                   POWER

           OPERATING   PATCHING
            SYSTEMS
June




                 NEW VERSION
 SUPPORT                       MANAGEME
                                  NT



UPDATES




  HARDWARE                      POWER

             OPERATING
                         PATCHING
              SYSTEMS
June
Technology           Economic             Business
   Centralized                           High upfront
   compute &          Optimized for
                                           costs for
  storage, thin      efficiency due to
                                         hardware and
     clients             high cost
                                           software



 PCs and servers        Optimized            Perpetual
 for distributed        for agility       license for OS
    compute,            due to low       and application
  storage, etc.            cost              software



                         Order of
    Large DCs,                           Pay as you go,
                       magnitude
 commodity HW,                            and only for
                     better efficiency
scale-out, devices                       what you use
                       and agility
Public cloud
    › Made available to the general public or a large
       industry group and is owned by an organization
       selling cloud services.
Private cloud
    › Operated solely for an organization. Managed by the
       organization or a third party on premise or off
       premise
Community cloud
    › Shared by several organizations. Managed by the
       organizations or a third party on premise or off
       premise
Hybrid cloud
    › A composition of two or more clouds (private,
       community, or public)
MICROSOFT SOFTWARE


        Broad spectrum of public, private, and hybrid
cloud solutions that address a wide range of customer needs
NEW                       REDUCED                  INCREASED
  ECONOMICS                   MANAGEMENT               PRODUCTIVITY




Pay for what you use        No patching, maintenance   Latest software for users
Lower and predictable       Faster deployment          Internet collaboration
costs                       Robust multi-layered       Anywhere access
Shift from capex and opex   security                   Instant self-provisioning
Accelerate speed to value   Reliability and fault-
                            tolerance
Slide 17
18
• Email, Calendaring/Contacts, Task Mgmt, Desktop, mobile
  and web access,. Email archiving and compliance

• Document Mgmt, Collaboration, Intranet, Blogs/Wikis,
  Forms, Surveys, project tracking and mgmt., search

• Instant Messaging, Presence, Video and Voice
  conferencing, Online meetings, screen sharing, single click
  meeting creation and join

Plus
• Office Webapps – Outlook, Word, Excel, Powerpoint
• AntiSpam – Exchange
• Ability to Subscribe to Office software & Lync for devices
Instant messaging




                    * Access from mobile devices depends on carrier network quality and availability.
* Access from mobile devices depends on carrier network quality and availability.
* Access from mobile devices depends on carrier network quality and availability
* Access from mobile devices depends on carrier network quality and availability
* Access from mobile devices depends on carrier network quality and availability
http://www.microsoft.com/en-nz/office365/customer-stories.aspx
•

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•

•
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•
Outlook                    Browser          Mobile



  Marketing
    Sales
  Marketing       Customer                           Marketing
                      Sales             Customer   Extended CRM
 Effectivenes
Productivity
Effectiveness      Productivity
                     Care                            Effectivenes
                                                    Applications
                                          Care
       s                                                    s
        Relationships • Interactions • Process • Insights
                        xRM Framework










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







 Better Mobility Experience

 Windows-To-Go
► >15 years in consumer and        ► $2.3B+ in cloud infrastructure   ► Federated operations
  business services                                                     centers 24x7
                                   ► 200+ services, delivered 24x7
► 9.9 billion messages a day via                                      ► Highly secure, compliant
  Windows Live Messenger           ► Geo-distributed data centers       infrastructure
► 1 petabyte+ per month of         ► Rapid modular model              ► FISMA certified, SAS 70/SSAE 16,
  updates via Windows Update       ► 30,000+ engineers involved         and ISO 27001 compliant
► Windows Azure: used by             in cloud-based activities        ► Carbon footprint reduction
  customers in 41 countries        ► 2,000+ people in cloud           ► 99.9% uptime, financially
► Office Web Apps: 50M users         infrastructure engineering         backed SLAs
                                     and operations
Gartner lays out 7 security questions you should
clarify with your Vendor

•   Privileged user access
•   Regulatory compliance
•   Data location
•   Data segregation
•   Recovery
•   Investigative support
•   Long-term viability
Data is replicated in geo-redundant datacenters
to protect against datacenter wide failures
Backed by a 99.9% financially backed Service
Level Agreement



                                                  Datacenter                         Datacenter




                                                               End user clients & devices
Risk mitigation multi-dimensional approach to
help safeguard services and privacy of data
Certified for ISO 27001, SAS 70 Type I, HIPPA,
FISMA, EU Model Clauses
Office 365 does not build advertising products
out of customer data
Consumer and corporate data is physically
isolated
Customers can remove their data whenever they
choose to
Deep Experience
Secure Development Lifecycle
5 Layers of Security
Proactive Monitoring
Access Restriction
NEW       REDUCED      INCREASED
ECONOMICS   MANAGEMENT   PRODUCTIVITY
How safe are my        Will the cloud     How can I justify
apps and data in the   increase my        moving to the
cloud?                 regulatory risk?   cloud?
• Standard SLA. Look for uptime SLA (99.9%)

• Choose the model that is fit for purpose:
     •   On-premise, All cloud or a combination
     •   One time, Parallel or incremental?
     •   Private or Public or Hybrid Cloud?

• Discuss the contract with your Legal
  representatives/solicitors, seek advice.

• Remember to compare the risk you carry with data on
  premise. Sometimes, risks are similar but may lower
  your costs.
Convert upfront capital
   expenses to lower
                                            Traditional IT
    operating costs




                              IT capacity
  Consume the right
 amount of technology
                                                                             Under-capacity
 without overspending
                                                             Over-capacity
  Scale up or down to
     meet business
                                                                   Time
      requirements

     Take on new
opportunities that were                     Cloud
   previously cost
      prohibitive
                              IT capacity




  Enable IT to develop
 new business-focused
  core competencies


Run IT more efficiently for
a lower carbon footprint                                           Time

                                                Capacity          Load forecast               Actual load
“On and Off “                              “Growing Fast“




   Comput
                  Inactivit
                       y




                                           Compute
      e
                   Period
                                                                     Average
            Average           Usage                                   Usage
                        Time                                 Time

On and off workloads (e.g. batch job)                Successful services needs to grow/scale
Over provisioned capacity is wasted                  Keeping up w/growth is big IT challenge
Time to market can be cumbersome                     Complex lead time for deployment


              “Unpredictable                    “Predictable Bursting“
                Bursting“
  Comput




                                         Comput
     e




                                            e
             Average Usage                                 Average Usage
                 Time                                        Time
Unexpected/unplanned peak in demand                  Services with micro seasonality trends
Sudden spike impacts performance                     Peaks due to periodic increased demand
Can’t over provision for extreme cases               IT complexity and wasted capacity













•
•
•
•
•
•
•

•
•
- Contact Intergen to get a more detailed
  presentation on Office 365 to your
  organisation

- Including a readiness assessment to
  migrate to the Cloud

- Get a free trial of Office365 at
  www.office365.co.nz

- Paul.Bowkett@Microsoft.com

- http://www.microsoft.com/business/en-
  nz/Solutions/Pages/Cloud.aspx
Intergen Twilight Seminar: Constructive Disruption with Cloud Technologies

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Intergen Twilight Seminar: Constructive Disruption with Cloud Technologies

  • 1. Paul Bowkett Microsoft New Zealand November 2012
  • 2. • General introduction to Cloud computing • Consumer cloud and datacentre • The power of live information and Increasing collaboration across your business • Available Cloud Services • Privacy and Trust • Do I or Do I not? Pros and Cons • Economics of Cloud Computing • Closing/summary/resources
  • 3.
  • 4. “By 2012, 80% of Fortune 1000 enterprises will be using some cloud computing services, 20% of businesses will own no IT assets.” “The bottom line: Early adopters are finding serious benefits, meaning that cloud computing is real and warrants your scrutiny as a new set of platforms for business applications.”
  • 5.
  • 6.
  • 7. • On-demand self-service • Broad network access • Resource pooling • Rapid elasticity • Measured service
  • 8.
  • 9. NEW VERSION SUPPORT MANAGEME NT UPDATES HARDWARE POWER OPERATING PATCHING SYSTEMS
  • 10. June NEW VERSION SUPPORT MANAGEME NT UPDATES HARDWARE POWER OPERATING PATCHING SYSTEMS
  • 11. June
  • 12. Technology Economic Business Centralized High upfront compute & Optimized for costs for storage, thin efficiency due to hardware and clients high cost software PCs and servers Optimized Perpetual for distributed for agility license for OS compute, due to low and application storage, etc. cost software Order of Large DCs, Pay as you go, magnitude commodity HW, and only for better efficiency scale-out, devices what you use and agility
  • 13.
  • 14. Public cloud › Made available to the general public or a large industry group and is owned by an organization selling cloud services. Private cloud › Operated solely for an organization. Managed by the organization or a third party on premise or off premise Community cloud › Shared by several organizations. Managed by the organizations or a third party on premise or off premise Hybrid cloud › A composition of two or more clouds (private, community, or public)
  • 15. MICROSOFT SOFTWARE Broad spectrum of public, private, and hybrid cloud solutions that address a wide range of customer needs
  • 16. NEW REDUCED INCREASED ECONOMICS MANAGEMENT PRODUCTIVITY Pay for what you use No patching, maintenance Latest software for users Lower and predictable Faster deployment Internet collaboration costs Robust multi-layered Anywhere access Shift from capex and opex security Instant self-provisioning Accelerate speed to value Reliability and fault- tolerance
  • 18. 18
  • 19. • Email, Calendaring/Contacts, Task Mgmt, Desktop, mobile and web access,. Email archiving and compliance • Document Mgmt, Collaboration, Intranet, Blogs/Wikis, Forms, Surveys, project tracking and mgmt., search • Instant Messaging, Presence, Video and Voice conferencing, Online meetings, screen sharing, single click meeting creation and join Plus • Office Webapps – Outlook, Word, Excel, Powerpoint • AntiSpam – Exchange • Ability to Subscribe to Office software & Lync for devices
  • 20.
  • 21.
  • 22. Instant messaging * Access from mobile devices depends on carrier network quality and availability.
  • 23. * Access from mobile devices depends on carrier network quality and availability.
  • 24. * Access from mobile devices depends on carrier network quality and availability
  • 25. * Access from mobile devices depends on carrier network quality and availability
  • 26. * Access from mobile devices depends on carrier network quality and availability
  • 28.
  • 31.
  • 32. Outlook Browser Mobile Marketing Sales Marketing Customer Marketing Sales Customer Extended CRM Effectivenes Productivity Effectiveness Productivity Care Effectivenes Applications Care s s Relationships • Interactions • Process • Insights xRM Framework
  • 33.
  • 35.
  • 36. ► >15 years in consumer and ► $2.3B+ in cloud infrastructure ► Federated operations business services centers 24x7 ► 200+ services, delivered 24x7 ► 9.9 billion messages a day via ► Highly secure, compliant Windows Live Messenger ► Geo-distributed data centers infrastructure ► 1 petabyte+ per month of ► Rapid modular model ► FISMA certified, SAS 70/SSAE 16, updates via Windows Update ► 30,000+ engineers involved and ISO 27001 compliant ► Windows Azure: used by in cloud-based activities ► Carbon footprint reduction customers in 41 countries ► 2,000+ people in cloud ► 99.9% uptime, financially ► Office Web Apps: 50M users infrastructure engineering backed SLAs and operations
  • 37.
  • 38.
  • 39. Gartner lays out 7 security questions you should clarify with your Vendor • Privileged user access • Regulatory compliance • Data location • Data segregation • Recovery • Investigative support • Long-term viability
  • 40.
  • 41. Data is replicated in geo-redundant datacenters to protect against datacenter wide failures Backed by a 99.9% financially backed Service Level Agreement Datacenter Datacenter End user clients & devices
  • 42. Risk mitigation multi-dimensional approach to help safeguard services and privacy of data Certified for ISO 27001, SAS 70 Type I, HIPPA, FISMA, EU Model Clauses
  • 43. Office 365 does not build advertising products out of customer data Consumer and corporate data is physically isolated Customers can remove their data whenever they choose to
  • 44. Deep Experience Secure Development Lifecycle 5 Layers of Security Proactive Monitoring Access Restriction
  • 45.
  • 46.
  • 47. NEW REDUCED INCREASED ECONOMICS MANAGEMENT PRODUCTIVITY
  • 48.
  • 49. How safe are my Will the cloud How can I justify apps and data in the increase my moving to the cloud? regulatory risk? cloud?
  • 50. • Standard SLA. Look for uptime SLA (99.9%) • Choose the model that is fit for purpose: • On-premise, All cloud or a combination • One time, Parallel or incremental? • Private or Public or Hybrid Cloud? • Discuss the contract with your Legal representatives/solicitors, seek advice. • Remember to compare the risk you carry with data on premise. Sometimes, risks are similar but may lower your costs.
  • 51.
  • 52. Convert upfront capital expenses to lower Traditional IT operating costs IT capacity Consume the right amount of technology Under-capacity without overspending Over-capacity Scale up or down to meet business Time requirements Take on new opportunities that were Cloud previously cost prohibitive IT capacity Enable IT to develop new business-focused core competencies Run IT more efficiently for a lower carbon footprint Time Capacity Load forecast Actual load
  • 53. “On and Off “ “Growing Fast“ Comput Inactivit y Compute e Period Average Average Usage Usage Time Time On and off workloads (e.g. batch job) Successful services needs to grow/scale Over provisioned capacity is wasted Keeping up w/growth is big IT challenge Time to market can be cumbersome Complex lead time for deployment “Unpredictable “Predictable Bursting“ Bursting“ Comput Comput e e Average Usage Average Usage Time Time Unexpected/unplanned peak in demand Services with micro seasonality trends Sudden spike impacts performance Peaks due to periodic increased demand Can’t over provision for extreme cases IT complexity and wasted capacity
  • 55.
  • 56.
  • 58. - Contact Intergen to get a more detailed presentation on Office 365 to your organisation - Including a readiness assessment to migrate to the Cloud - Get a free trial of Office365 at www.office365.co.nz - Paul.Bowkett@Microsoft.com - http://www.microsoft.com/business/en- nz/Solutions/Pages/Cloud.aspx