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Behaviour-grounded, incentive-based, training for
pork butchers in traditional markets in Africa and Asia
Delia Grace2,3, Dang Xuan Sinh1, Hung Nguyen-Viet3, Florence Mutua3 and Fred Unger1
1 Animal and Human Health Program, International Livestock Research Institute, Hanoi, Vietnam
2 Natural Resources Institute, University of Greenwich, Kent ME4 4TB, United Kingdom
3 Animal and Human Health Program, International Livestock Research Institute, Nairobi, Kenya
Background
While many pilots have attempted to improve food safety in
LMICs often with short term success, we don’t yet have
approaches proven to sustainably and scalably improve food
safety. The conventional approach of relying on inspection and a
national food control system fails, because of lack of resources
and poor governance. Infrastructure provision is expensive and
prone to degradation in the absence of maintenance.
Hence interest has grown in improving food safety through
harnessing consumer demand and providing direct, immediate,
meaningful incentives (material, social or moral) for behaviour
charge. Nudges are a subset of incentives that seek to change
behaviours by altering the external context rather than through
coercion or material incentives. This poster describes the use of
behavioural science, incentives, and nudges in developing a
training course for butchers in east Africa.
Methods
ILRI and partners conducted or commissioned systematic
reviews on food safety training, food safety interventions,
nudges and piloted nudge-based studies in pork value
chains in Uganda and Vietnam. Direct observation, focus
group discussion, key informant interview, formative
research and stakeholder workshops were held in eastern
Africa.
Pictures
Conclusions
Training butchers in informal and traditional markets of
LMICs has often relied on providing information or training in
skills. Focusing on behaviours to be changed, motivating
behaviour change through incentives, and facilitating
behaviour change with nudges promises to be more effective
and sustainable.
Training in Africa & Asia
Delia Grace Randolph
d.randolph@cgiar.org ● Box 30709 Nairobi Kenya ● +254 20 422 3000 ● ilri.org
NRI, University of Greenwich, UK
This project was funded by ACIAR and CGIAR Research Program on Agriculture for Nutrition
and Health (A4NH)
This document is licensed for use under the Creative Commons Attribution 4.0 International Licence.
May 2023.
May 2023
Results
We developed a modular training course for butchers based on
nine essential hygienic behaviours for butchers “The Five Cleans
and the Three S’s” (Table 1) and three sets of motivations:
material, social and moral (Table 2). We identified nudges that
could be incorporated into protocols to encourage behaviour
change (table 1).
ILRI thanks all donors and organizations which globally support its work through their contributions to the CGIAR Trust Fund.
TABLE 1: FIVE CLEANS AND THREE S BEHAVIOUR CHANGE
Behaviour Behaviour sub-components
Clean water Obtaining clean water, keeping water clean, water
filtration, chemical disinfection of water
Clean hands How to wash hands; when to wash hands; handwashing
station; use of tippy tap; construction & use of soapy
bottle; hand sanitiser
Clean cloths &
clothes
Different coloured cloths for different uses; many cloths;
cleaning & disinfecting cloths in coloured buckets; drying
cloths. Clean clothes and uniforms.
Clean surfaces Difference between cleaning & disinfection; making up
disinfectants; sprays; use of kinnos
Clean utensils
& tools
Need to clean before and after use
Store safely Store food off the ground; keep food in the shade; control
pests
Separate Keep damaged away from intact, hot from cold, clean from
dirty, new from old
Sanitise Treating meat with vinegar, lemon/lime juice, foodgrade
lye, citric acid, lactic acid
TABLE 2: INCENTIVES FOR BEHAVIOUR CHANGE
Material Better business: more profitable business through a) tips for
keeping clients happy through polite, attentive behaviour,
and good appearance; b) feedback on client satisfaction; c)
training on record-keeping; d) involvement in campaigns to
inform consumers on food safety; e) scores on doors to
attract consumers; f) marketing strategies
Social Societal respect & pressure: a) uniform or tee shirt; b)
certificates to show they are trained; c) training in food
safety outreach to consumers; d) media or market attention;
e) messaging on how they safeguard health of the
community; f) recognise butchers who are performing well.
Moral Emotional and personal: a) Eliciting disgust at dirt; b) pride in
professionalism and cleanliness; c) belief they are keeping
butcher’s family safe
TABLE 3: NUDGES TO SUPPORT BEHAVIIOUR CHANGE
Changing
salience
Different coloured boards and cloths for different
uses
Anchoring
effects
Agreement on the behaviours that all butchers
should and do manifest
Channelling
vanity
Mirror over handwashing station to attract
Eliciting
intentions
Reflection time at end of every training when
trainees think how they will put into practice what
they have learned
Making
accountable
Including report back on behavioural change and
anonymous spot checks on behaviour
Being
watched
Eyes above handwashing station
Pre-
commitment
Public pledges to follow hygiene rules
Reducing
friction
Dedicated tools and layout that forces localisation
such as fixed hooks for cloths
Reminding Posters on hygiene protocols e.g., how to wash
hands, how to disinfect
Table 1: Nine essential hygienic behaviours for butchers
Table 2: Incentives for butcher behaviour change
Table 3: Nudges to support hygienic behaviours

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Behaviour-grounded, incentive-based training for pork butchers in traditional markets in Africa and Asia

  • 1. Behaviour-grounded, incentive-based, training for pork butchers in traditional markets in Africa and Asia Delia Grace2,3, Dang Xuan Sinh1, Hung Nguyen-Viet3, Florence Mutua3 and Fred Unger1 1 Animal and Human Health Program, International Livestock Research Institute, Hanoi, Vietnam 2 Natural Resources Institute, University of Greenwich, Kent ME4 4TB, United Kingdom 3 Animal and Human Health Program, International Livestock Research Institute, Nairobi, Kenya Background While many pilots have attempted to improve food safety in LMICs often with short term success, we don’t yet have approaches proven to sustainably and scalably improve food safety. The conventional approach of relying on inspection and a national food control system fails, because of lack of resources and poor governance. Infrastructure provision is expensive and prone to degradation in the absence of maintenance. Hence interest has grown in improving food safety through harnessing consumer demand and providing direct, immediate, meaningful incentives (material, social or moral) for behaviour charge. Nudges are a subset of incentives that seek to change behaviours by altering the external context rather than through coercion or material incentives. This poster describes the use of behavioural science, incentives, and nudges in developing a training course for butchers in east Africa. Methods ILRI and partners conducted or commissioned systematic reviews on food safety training, food safety interventions, nudges and piloted nudge-based studies in pork value chains in Uganda and Vietnam. Direct observation, focus group discussion, key informant interview, formative research and stakeholder workshops were held in eastern Africa. Pictures Conclusions Training butchers in informal and traditional markets of LMICs has often relied on providing information or training in skills. Focusing on behaviours to be changed, motivating behaviour change through incentives, and facilitating behaviour change with nudges promises to be more effective and sustainable. Training in Africa & Asia Delia Grace Randolph d.randolph@cgiar.org ● Box 30709 Nairobi Kenya ● +254 20 422 3000 ● ilri.org NRI, University of Greenwich, UK This project was funded by ACIAR and CGIAR Research Program on Agriculture for Nutrition and Health (A4NH) This document is licensed for use under the Creative Commons Attribution 4.0 International Licence. May 2023. May 2023 Results We developed a modular training course for butchers based on nine essential hygienic behaviours for butchers “The Five Cleans and the Three S’s” (Table 1) and three sets of motivations: material, social and moral (Table 2). We identified nudges that could be incorporated into protocols to encourage behaviour change (table 1). ILRI thanks all donors and organizations which globally support its work through their contributions to the CGIAR Trust Fund. TABLE 1: FIVE CLEANS AND THREE S BEHAVIOUR CHANGE Behaviour Behaviour sub-components Clean water Obtaining clean water, keeping water clean, water filtration, chemical disinfection of water Clean hands How to wash hands; when to wash hands; handwashing station; use of tippy tap; construction & use of soapy bottle; hand sanitiser Clean cloths & clothes Different coloured cloths for different uses; many cloths; cleaning & disinfecting cloths in coloured buckets; drying cloths. Clean clothes and uniforms. Clean surfaces Difference between cleaning & disinfection; making up disinfectants; sprays; use of kinnos Clean utensils & tools Need to clean before and after use Store safely Store food off the ground; keep food in the shade; control pests Separate Keep damaged away from intact, hot from cold, clean from dirty, new from old Sanitise Treating meat with vinegar, lemon/lime juice, foodgrade lye, citric acid, lactic acid TABLE 2: INCENTIVES FOR BEHAVIOUR CHANGE Material Better business: more profitable business through a) tips for keeping clients happy through polite, attentive behaviour, and good appearance; b) feedback on client satisfaction; c) training on record-keeping; d) involvement in campaigns to inform consumers on food safety; e) scores on doors to attract consumers; f) marketing strategies Social Societal respect & pressure: a) uniform or tee shirt; b) certificates to show they are trained; c) training in food safety outreach to consumers; d) media or market attention; e) messaging on how they safeguard health of the community; f) recognise butchers who are performing well. Moral Emotional and personal: a) Eliciting disgust at dirt; b) pride in professionalism and cleanliness; c) belief they are keeping butcher’s family safe TABLE 3: NUDGES TO SUPPORT BEHAVIIOUR CHANGE Changing salience Different coloured boards and cloths for different uses Anchoring effects Agreement on the behaviours that all butchers should and do manifest Channelling vanity Mirror over handwashing station to attract Eliciting intentions Reflection time at end of every training when trainees think how they will put into practice what they have learned Making accountable Including report back on behavioural change and anonymous spot checks on behaviour Being watched Eyes above handwashing station Pre- commitment Public pledges to follow hygiene rules Reducing friction Dedicated tools and layout that forces localisation such as fixed hooks for cloths Reminding Posters on hygiene protocols e.g., how to wash hands, how to disinfect Table 1: Nine essential hygienic behaviours for butchers Table 2: Incentives for butcher behaviour change Table 3: Nudges to support hygienic behaviours