Modernising the Enterprise: An Evening with the AWS Enterprise User Group

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Enterprise AWS User Group
The WHY, WHAT and HOW of cloud migration
MODERNISATION
Harley Young
26 February 2020

BUT

If you want to build a ship,
don’t drum up the men to
gather wood, divide the
work, and give orders.
Instead, teach them to yearn
for the vast and endless sea.

Following a 5-step approach can help make your
modernisation program a success
Know your
business
1
Understand
your
environment
2
Prepare your
organisation
3
Move first
workload to
the cloud
4
Get help
when you
need it
5

Migration projects are challenging
1. Complex on-premises technical
environment to deconstruct
2. Intricacy of migrating applications,
business rules and embedded tribal
knowledge
3. Under-estimated needs for
organisational and cultural change
4. Uncertainty about the cloud’s
ability to meet regulatory and
security requirements

1 Know Your
Business

Our Innovation formula…
(which works for us, but might not for you)
f (innovation) = (org * arch)
(mechanisms * culture)

Inputs
Iteration
Tool
Adoption
Inspection
Outputs
A mechanism is a complete process.

We starting with the customer and Working Backwards

Working Backwards artifacts
Press Release FAQ Prototype

Business Outcomes / Goals
Enabling
Technologies StakeholdersMetrics
M O
M O
M O
M O
Benefit Owners
1
23
5
4
Start
Here
Diving deep into the business will help save time, and link
technology programs to corporate strategy

Business Outcomes provides a stakeholder or a group of
stakeholders with an advantage
Business Outcomes / Enterprise Goals
1
2
3
4

There are people we work with and those who are
owners; sometimes they’re different people
Business Outcomes / Enterprise GoalsStakeholders
Benefit Owner
1
2
3
4

Business outcomes need to be owned and need to be
measurable
Business Outcomes / Enterprise GoalsStakeholdersMetrics
M O
M O
M O
M O
Benefit Owner
1
2
3
4

Enabling Technologies help deliver the business outcome
in a way that can be quantified by the agreed metrics
Business Outcomes / Enterprise Goals
Enabling
Technologies StakeholdersMetrics
M O
M O
M O
M O
Benefit Owner
1
2
3
4

IoT to integrate
meter/sensor data
Business Outcomes / Goals
Enabling
Technologies Stakeholders
1. De-carbonization of
electricity generation
5. Merger and Acquisition
Integration
REDACTED_
REDACTED_
Metrics
2. Create Shareholder
Value
3. Customer Retention
and Acquisition
4. Supply Change
Efficiency
6. Innovate products and
Services
7. Long Term
Sustainability
Data Aggregation to
support retail
customer Analytics
Machine Learning to
drive data insights
and decisions
DevOps for cost
efficiency and
operational health
improvement
Automation for
better quality and
resiliency
Automation for
improved safety,
security and self
healing
External APIs for
partner ecosystem
platform delivery
Sales Volumes
# partner / service integrations
# processes automated
CSAT Score (#)
# Time of execution across the
supply chain
# Mean Time Between Failures
# Zero Carbon Contracts
# Meters actively managed
Margin / contract ratio
% Renewal rate
Increase renewable energy
contracts
Goals: 1, 2, 3, 6, 7
Improve our understanding of
customers and anticipate needs
Goals: 3, 6, 7
Increase EDITDA
Goals: 2, 3, 6, 7
Improve Operational
Effectiveness
Goals: 2, 3, 4,
Improve Security, Resiliency,
Safety
Goals: 2, 3, 4, 5, 6, 8
Improve Data Accessibility
Goals: 3, 4, 5, 6
Improve Supply Chain
Integration
Goals: 2, 74, 6, 7
Increase Smart meterage
adoption
Goals:1, 4, 6, 7
Improve data driven decision
making
Goals: 1, 6, 7
8. Safety

24
You don’t need to know everything to get started
4.

Understand Your
Environment
2

Diving deep into your environment helps establish
readiness, set and clarify a plan
Migration Readiness
Assessment
Rapid
Discovery
TCO Report
Total Cost of
Ownership
Migration Assessment Migration Readiness & Planning (MRP)
Migrate at Pace
Operate Optimize
Migrations & Operations
Landing
Zone
Skills / CoE
Discovery
& Planning
Security &
Compliance
Operating
Model
Business
Case
Migration
Plan
Migration
Expertise
1-4 Weeks 2-6 Months Various

The migration assessment surveys the landscape,
identifies gaps, and establish a directional business case
Migration Readiness
Assessment
Rapid
Discovery
TCO Report
Total Cost of
Ownership
Migration Assessment Migration Readiness Assessment
• 70+ questions based on Cloud Adoption Framework
(CAF)
• Completed in a workshop with business and technical
leaders
• Helps understand gaps, and feeds remedial actions into
the Migration Plan
Rapid Discovery
• Agentless discovery
• Inventory building and instance right-sizing
Directional Business Case
• TCO analysis assisted by AWS Cloud Economics,
or an AWS Partner

Skills / CoE
Discovery
& Planning
Operating
Model
Business
Case
Migration
Plan
Migration
Expertise
In the next phase, we move into migration readiness,
planning and initial execution
Migration Readiness & Planning (MRP) Discovery & Planning
• Deep discovery and application team interviews to
understand and identify treatment types for applications
in the portfolio
• Application dependency mapping to support creation of
Migration Move Groups
Business Case
• Refined business case with greater precision and accuracy
based on application rationalization, and discovery data
Migration Plan
• A detailed program of work defining jobs to be done,
responsible resources and sequence and dependencies
Landing
Zone
Security &
Compliance

7 treatment types used in discovery assist with planning
and portfolio rationalisation
Retire
Retain
Rearchitect
Repurchase
Replatform
Rehost
Buy
COTS/SaaS
Determine
Platform
Redesign
Automate
Manual
Install / Setup
Modify Infrastructure
App Code
Development
Use Migration Tools
Install Config Deploy
ALM / SDLC Integration
Transition
Production
Determine
Discover
VALIDATION
Relocate
Cloud on AWS

Detailed business cases look carefully at costs to present
a more precise and accurate financial analysis
Server
Costs
Hardware – Server, Rack
Chassis PDUs, ToR Switches
(+Maintenance)
Software - OS,
Virtualization Licenses
(+Maintenance)
Facilities Cost
Space Power Cooling
IT Labour
Costs
Server Admin, Virtualisation Admin, Storage Admin, Network Admin, Support Team
Extras Advisors, Legal, Contractors, Managed Services, Training, Cost of Capital
Storage
Costs
Hardware – Storage Disks,
SAN/FC Switches
Storage Admin Costs
Facilities Cost
Space Power Cooling
Network
Costs
Network Hardware – LAN
Switches, Load Balancer
Bandwidth Costs
Network Admin Costs
Facilities Cost
Space Power Cooling
Business
Value
Cost of
Delays, Risk
Premium,
Competitive
Abilities,
Governance,
Etc.Migration
Costs
Project Planning, Application Discovery and Rationalisation, Project Execution

A detailed migration plan helps communicate change and align
the efforts of the entire organisation
1
Wave 1
(10-20)
ApplicationsLanding
Zone
Application Design,
Migration & Validation
Migration
Plan
Skills | Center of Excellence (People)
Operational Model & Policy
Security & Compliance Policy
Migration Planning / PMO
2 3 4 5 6 7 8
Cloud Operating
Model
Sprints
Wave n
Wave 2
Wave 3
Migration Readiness & Planning (MRP) Migrations & Operations
Business Case &
TCO
Execution &
Migration
Planning
Portfolio
Discovery &
Analysis
Migration
Readiness &
Assessment
AWS Landing
Zone
Operational
Integration
Security, Risk &
Compliance
People, Skills
and OCM
Application
Migration
Migration
Patterns
Automation/
AWS Tools
Partner Tools
AWS Accelerators

Tools and accelerators from AWS and partners can help
you benefit from experience and confidently move faster
AWS MIGRATION SERVICES
AWS Server Migration Service
AWS Database Migration Service
VMware Cloud on AWS
AWS Schema Conversion Tool
AWS Application Discovery Service S3 Transfer Acceleration
AWS Storage & File Gateway
AWS Direct Connect
AWS Snowball & Snowmobile
Amazon Kinesis Firehose
AWS DATA TRANSFER
Inventory Business Case
App Dependency
Mapping
Validation
Workload & Data
Migration
Deep Discovery &
Planning
AWS MIGRATION HUB
A single location to track the
progress of application
migrations across AWS and
partner solutions
Deloitte
Deloitte

Prepare Your
Organisation
3

Skills / CoE
Discovery
& Planning
Operating
Model
Business
Case
Migration
Plan
Migration
Expertise
Migrating to AWS is about more than technology; success
comes from embracing new skills and ways of working
Migration Readiness & Planning (MRP) Skills / Centre of Excellence (CoE)
• The Centre of Excellence is the team that will help deliver the
cloud program
• The ‘Tiger Team’ CoE comprises Leadership, Infrastructure,
Security, Operations and Application team members
• The composition and inventory of current skills helps identify
opportunities to train and promote team members
Operating Model
• Describes how an organization delivers value to ‘customers’
• Multiple parallel models cater to the differing needs of your
‘customers’
Landing
Zone
Security &
Compliance

Your operating model defines how you’ll deliver value to
customers
OperationsEngineering
PlatformApplications
ITSM

Customers typically adopt one of three operating models
Sustain
“Traditional Ops”
DevOps
Dev Team /
COTS
Cloud
Platform
Engineering
Cloud
Operations
App
Ops
Platform
Ops
ITSM

Customers typically adopt one of three operating models
Sustain
DevOps
Dev Team /
COTS
Cloud
Platform
Engineering
Cloud
Operations
App
Ops
Platform
Ops
ITSM
Optimize
“CloudOps”
Dev Team /
COTS
Cloud Platform
Engineering
ITSM

Your operating model defines how you’ll deliver value to
customers
Sustain
DevOps
Dev Team /
COTS
Cloud
Platform
Engineering
Cloud
Operations
App
Ops
Platform
Ops
ITSM
Optimize
“CloudOps”
Dev Team /
COTS
Cloud Platform
Engineering
ITSM
Grow
“DevOps”
DevOps
Teams
ITSM
Cloud Platform Engineering

Starting with a focused COE Tiger Team can help you get
started quickly, and grow as you learn from experience
• Leadership
• Infrastructure
• Security
• Operations
• Applications
Cloud Tiger Team
(0-6 months)
Cloud Business Office
Enterprise Architecture
Finance On-boarding
Marketing Governance
Cloud Engineering
Operations
Engineering
Security
Engineering
Infrastructure
Engineering
Initial Cloud COE
(6+ months)
Business-focused
App Development Teams
Business
Team #2
Business
Team #3
Business
Team #1
Cloud Business
Office
Cloud Engineering
Cloud-Enabled Organization
(18+ months)

Ship The First
Workload to the
Cloud
4

Landing
ZoneSkills / CoE
Discovery
& Planning
Security &
Compliance
Operating
Model
Business
Case
Migration
Plan
Migration
Expertise
In the next phase, we move into migration readiness,
planning and initial execution
Migration Readiness & Planning (MRP) • A landing zone is your ‘data centre’
in the cloud, and provides a home
for applications migrating to
(landing in) AWS
• Landing zones incorporate best
practice regarding tagging, security,
automated policy enforcement,
logging and monitoring

The final stage of the cloud migration program is about
increasing velocity and building operational excellence
Migrate at Pace
Operate Optimize
Migrations & Operations • The migration and operation phase
of the cloud program brings to life
selected operating models
• Skills defined and enabled by the
Cloud Tiger Team help the migration
program build momentum, and
deliver operational excellence
• The Tiger Team grows into an Initial
Cloud CoE and begins work to
optimise performance on AWS

Get Help When
You Need It
5

We started today noting that migrations are challenging;
the good news is you don’t have to them alone
1. AWS Professional Services, and our
network of experienced partners
are ready to help get you moving
2. AWS Managed Services can pick up
heavy lifting if you want to focus
elsewhere
3. Our ecosystem and marketplace
provide both new and familiar
solutions to support every step of
the journey

For customers who want to accelerate their journey to the
cloud, AWS Managed Services and partners can help
Self-Managed
• AWS Service Catalog
• AWS Systems Manager
• AWS Management Tools & Services
• Modeling and Provisioning
• Automation and Operations
• Monitoring and Logging
• 3rd Party Tools
AWS Managed Services (AMS) Partner Managed
• 40+ curated services
• “Month-to-Month” terms
• Addresses Security & Compliance (PCI
/ SOC / ISO / HIPAA / NIST certified /
compliant)
• 7 Management services provided
• 100+ Managed Service Partners (MSP)
• Certification Program
• Third-Party Audit
• Full Lifecycle Services
https://aws.amazon.com/partners/msp/

The right training is a powerful accelerant to passionate
builders; various paths can be used to focus learning
FREE Certified Cloud
Practitioner Online Class:
https://bit.ly/2M0CrZm

The approach we’ve described today has been used to
help many other customers achieve success with AWS
National Australia Bank (NAB) is working with AWS to accelerate its three-year
enterprise transformation. In its first year, NAB migrated more than 100 workloads to
AWS and plans to move more than 300 additional workloads in the next 12 months.
NAB is one of the four largest financial institutions in Australia and serves nine million
customers across 900 locations worldwide. NAB migrated its foreign-exchange
platform—a regulated, critical, high-transaction workload—to AWS with the help of
the AWS Well-Architected framework, reducing deployment for the app from weeks
to less than 15 minutes.
GE Oil & Gas is migrating 500 applications to the cloud by the end as part of a major
digital transformation, helping it attain a 52 percent reduction in TCO. Beyond cost
savings, GE also realised a 98% reduction in P0 and P1 outages, 77% faster time to
market with new business ideas, 35% reduction in compute assets and increased
workforce productivity that allowed them to create automated bots and drive a self-
service builder culture.

The approach we’ve described today has been used to
help many other customers achieve success with AWS
Migrated over 1,200 instances (90+ apps) in 18 months, introduced an automated
build and deployment pipeline, and sped up provisioning from weeks to 1-2 days for
an entire application stack.
Transforming culture to be a great place for developers to work by investing in new
skills (thousands of AWS certifications and counting) and migrating data centers to
the cloud.
Migrated over ~5,500 instances in 9 months, reduced storage costs by 50% and
compute costs by 20%, and sped up provisioning 10X from 4 weeks to 2 days.
Consolidating 56 datacenters down to 6, moving 75% of infrastructure to cloud, and
re-allocating more than $100M to key business drivers.
Migrated over 600 workloads to AWS in under 14 months, including some Unix to
Linux conversations, driving year over year cost reduction.

AWS Support Plans – providing support once you have moved
Exploring AWS
Running production
workloads on AWS
Developer support plan
Business support plan
Enterprise support plan
Developed for businesses whose success is directly linked with the
performance of their workloads and applications.
• Focus on proactive management to increase efficiency and
availability
• Build well-architected, well operated solutions following best
practices
• Leverage AWS expertise to support launches and migrations
Running business-critical
workloads on AWS

Trusted Advisor for Continuous Optimisation
Use the Trusted Advisor to provide best practice recommendations and help
you ensure your AWS environments are operating efficiently.
• Automate Trusted Advisor checks using the Support API
• Send Trusted Advisor notifications via SNS to notify staff of incidents, problems or
wastage
• Free checks on all support levels, Business and Enterprise support provide full set of
checks and recommendations

It’s Time to Move

To wrap up, I’d like to add 3 items to your go-do list
Get started on your
Migration Readiness
Assessment to help
you determine
where you’ll to focus
as you begin your
migration
Initiate a Rapid
Discovery and
development of a
migration Business
Case to help catalyse
support for the
program
Pick your first
application, connect
with AWS and let’s
GET MOVING together

Thank you!
Questions?
Harley Young <haryoung@amazon.com>
Harley Young
ha.rley.org/connect
!

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