Designing for Culture Change
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How social intranet design can enable organisational change. Talk by Guido Stevens at IntraTeam Event 2016, including mini case study of Quaive iKath intranet for Swiss Catholic Church in the canton of Zurich.
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Designing for Culture Change
- 1. Designing for Culture Change Guido Stevens @GuidoStevens cosent.nl Social Knowledge Technology
- 6. culture
- 11. Blue: machine bureaucracy ● top-down hierarchy ● control driven ● protocol compliance ● efficiency
- 13. Orange: enterprising organisation ● top-down + lateral ● goal seeking ● exploit opportunities ● effective
- 15. Green: professional organization ● self-managing teams ● consensus driven ● people and feelings ● trust
- 17. Yellow: network organisation ● fluid and networked ● project structure ● win-win value creation ● innovation
- 18. change
- 24. complexity
- 30. iKath
- 31. design
- 32. design
- 34. adaptive design
- 37. Blue: machine bureaucracy ● top-down hierarchy ● control driven ● protocol compliance ● efficiency
- 38. It starts with documents
- 44. Orange: enterprising organisation ● top-down + lateral ● goal seeking ● exploit opportunities ● effective
- 45. Where is the action?
- 51. Green: professional organization ● self-managing teams ● consensus driven ● people and feelings ● trust
- 52. Where is the conversation?
- 56. Yellow: network organisation ● fluid and networked ● project structure ● win-win value creation ● innovation
- 57. Where is the inspiration?
- 60. adaptive design
- 63. Align with change ● Know where you are now ● Align technology with culture ● Provide balanced solutions ● Design for gradual evolution