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August
2023
Mentoring
A transformational
experience
Will change YOU
Will change rest of
your life
2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 2
Every act of communication is a
miracle of translation – Barak
2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 3
8 Habits of
Highly Effective Mentors
1. Insight – Focus on Proactive Change
2. Foresight – Know the Endgame
3. Hindsight – Start First Things First
4. Think Win-Win – WIFM
5. Listen Actively - Understand Needs
6. Concentrate on Synergies - Resources
7. Sharpen your Saw - Skills
8. Find your Voice – Help Others Find theirs
2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 4
INTRODUCING
1. Insight - Focus on
Proactive Change
Altering effect on another
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
5
Proactive - Willing
Improve Holistically
Develop Resilience
Positive Influence = Mentor
Virtuous Circle of Influence
Reactive - Forced
Stagnate Totally
Stuck in Resistance
Negative Influence = Toxic People
Vicious Circle of Influence
Why Change?
Change is a given, transformation is optional!
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
6
2. Foresight – Know the
Endgame
Reflect on VUCA obstacles – Volatile – Uncertain - Complex - Ambiguous
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
7
Great T Mentors
(Progress)
=
Great T Success
(Endgame)
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
8
Endgame ?
What is Toastmaster
Success?
Distinguished
Toastmasters
Mentor
Members
• Acquire
• Inspire
• Admire
• Retain
Distinguished
District
•Mentor
Officers
• Division
• Area
• Club
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
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3. Hindsight – Start
with First Things First –
Lessons Learnt
Set Expectations - Prioritise - Self Discipline - Accountability
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
10
2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 11
Traditional One-on-one
Mentoring
Distance Mentoring
Group Mentoring
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
12
• Expectations and Goals
• Timing and Location
• Length Relationship
• VPE Role
• VPM Role
Mentor Contract
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
13
4. Think Win-Win
New Perspective - service beyond duty or obligation
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
14
Who Benefits Most from Mentoring?
• The Mentor
• Peter F. Drucker Quote:
• “People learn the most when
teaching others.”
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
15
Mentor Wins
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
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16
Mentee Wins
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
17
5. Active Listening
Understand Needs
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
18
Knows Audience Needs
Clarity
Commitment
Confidence
Courage
Competency
Collaboration
Curiosity
Caring
Character
Challenges
Choices
Consequences
Creative Solutions
Conclusions
Career
Advancement
with
Communication &
Leadership
Competence
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
19
Understand the
Four Pillars of Toastmasters Meeting
SPEAKING
Projects
Professional
speaking skills
LISTENING
Evaluation
Active listening
skills
THINKING
Table Topics
Impromptu
speaking skills
(90%)
LEADERSHIP
Meeting Role
Leadership skills
(heir and spare)_
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
20
Mentoring (Process)
Great answers
Competencies
Long-term Relationship
Coaching (Skill)
• Great questions
• Habits
• Short-term Relationship
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
21
6. Synergies
Teamwork – Delegate to Elevate not Abdicate
Share Resources - Value Collaboration - - Develop Cooperation & Buddy support
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
22
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
23
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
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24
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
25
7. Sharpening Saw -
Knowledge
Management
Communication Pathways - Leadership Programme
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
26
1) Knows the way –
• Deep dive into
pathways
2) Goes the way –
• Accelerated
communication skills
and leadership style
3) Show the way –
• Shares information and
resources – pitfalls and
shortcuts
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
27
Past
• 1 Competent
Communicator Manual
• 15 Advanced Manuals
11 Pathways
(Specialised
Learning)
Deep Dive TI Education
Future
• 6 Pathways
• New LSM
Path
ways
Know the Way
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
28
Go the Way
Support Club Experience
improve public speaking and leadership
skills
Speak
Prepared
Listen
Evaluate
Think
Unprepared
Lead
Role
Communication is the real work
of leadership!
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
29
The marriage between leadership and communication is a big deal
Like a horse and carriage - we can’t have the one without the other!
LEADERSHIP
Respect & Protect
YANG
Confidence (right you)
Strategic Leadership (right things)
Management (things right)
In TI C& L promise to work hand in hand, in sickness and in health, till death do they part!
COMMUNICATION
Serve & Obey
YIN
Group = Public Speaking
1-on-1 = Interpersonal
The
Promise
Show
the Way
Great leaders communicate - Great communicators lead!
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
30
Find your voice -
Influence
Build professional brand (networks)Share
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
31
Great Mentors
• Find their voice
• Help others find theirs
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
32
attract new members
Enhanced Communication
& Leadership
Career Advancement
retain existing members
Compelling Leadership
(Mentoring)
Multiply & accelerate change
Exec Committee of 20
As a District Mentor I found my
voice and supported 20 others to
find their!
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
33
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
34
Wrap-Up
8 Habits of
Highly Effective Mentors
1. Insight – Focus on Proactive Change
2. Foresight – Know the Endgame
3. Hindsight – Start First Things First
4. Think Win-Win – WIFM
5. Listen Actively - Understand
Mentoring = Needs
6. Concentrate on Synergies -
Resources
7. Sharpen your Saw - Skills
8. Find your Voice – Help Others Find
theirs
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
35
Take-
away!
Toastmasters International
I is a global movement of
change makers!
Mentoring is a highly effective
human change too
Q&A
Criteria?
Χ
√
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
37
Contact Coach Fran on:
• 0027 (0) 833950292
• franceskazan@outlook.com
Follow Coach Fran on:
• Facebook
• Linkedin
• Twitter now X
• Instagram
Who is
Coach
Fran
2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 38
The
End
Presentation by Coach Fran
0833950292
franceskazan@outlook.com
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
39
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
40
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
41
What is Mentoring?
•Google - + 3m
• Less formal than coaching
• Patronage
• Influence
• Guidance
• Direction
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
42
Mentoring
at Work
High-potentials High-touch
High-touch
Guidance
Motivation
Emotional support
Role modeling.
Explore careers
Set goals
Develop contacts
Identify resources
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
43
What is Toastmasters
Mentoring?
• Serve as trusted guide, advisor or teacher.
• Most-challenging problem
• Least-defined and often-neglected duty
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
44
Mentors & Mentees
• Mentors - Begin at the end of comfort zone, where
change begins
• Mentees - Stand on the shoulders of giants in the
making
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
45
The 8 Habits of Highly Effective Mentors
Proactive – Foresight
• Altering effect on another
• From vicious circle to virtuous circle
Endgame – Insight
• Reflection – the good, the bad, the ugly
• SMART Goal setting
Commitment – Self-Discipline
• Priority Schedule
• Accountability
Win-Win - Perspective
• Service beyond duty or obligation
Active Listening – Hindsight
• Understand before understood
• Evaluate and engaged
Synergies – Teamwork
• Value of collaborationbuddy system)
• Buddy support
•Sharpening Saw - Knowledge
• Communication Pathways
• Leadership Programme
•Find your voice - Influence
• Increase your circle of influence
• Build professional brand (networks)Share
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
46
Why Toastmasters?
Glossophobia
• Speech anxiety = fear of public
speaking
• Communibiology behaviour
• inborn, neurobiological structures
• influence of cultural, situational, or
environmental stimuli
• Illusion of transparency
• overestimate the degree to which their
personal mental state is known by
others
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
47
2023/08/22
Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0)
833950292
48

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The 8 Habits of Highly Effective Mentors

  • 2. Mentoring A transformational experience Will change YOU Will change rest of your life 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 2
  • 3. Every act of communication is a miracle of translation – Barak 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 3
  • 4. 8 Habits of Highly Effective Mentors 1. Insight – Focus on Proactive Change 2. Foresight – Know the Endgame 3. Hindsight – Start First Things First 4. Think Win-Win – WIFM 5. Listen Actively - Understand Needs 6. Concentrate on Synergies - Resources 7. Sharpen your Saw - Skills 8. Find your Voice – Help Others Find theirs 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 4 INTRODUCING
  • 5. 1. Insight - Focus on Proactive Change Altering effect on another 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 5
  • 6. Proactive - Willing Improve Holistically Develop Resilience Positive Influence = Mentor Virtuous Circle of Influence Reactive - Forced Stagnate Totally Stuck in Resistance Negative Influence = Toxic People Vicious Circle of Influence Why Change? Change is a given, transformation is optional! 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 6
  • 7. 2. Foresight – Know the Endgame Reflect on VUCA obstacles – Volatile – Uncertain - Complex - Ambiguous 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 7
  • 8. Great T Mentors (Progress) = Great T Success (Endgame) 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 8
  • 9. Endgame ? What is Toastmaster Success? Distinguished Toastmasters Mentor Members • Acquire • Inspire • Admire • Retain Distinguished District •Mentor Officers • Division • Area • Club 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 9
  • 10. 3. Hindsight – Start with First Things First – Lessons Learnt Set Expectations - Prioritise - Self Discipline - Accountability 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 10
  • 11. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 11
  • 12. Traditional One-on-one Mentoring Distance Mentoring Group Mentoring 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 12
  • 13. • Expectations and Goals • Timing and Location • Length Relationship • VPE Role • VPM Role Mentor Contract 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 13
  • 14. 4. Think Win-Win New Perspective - service beyond duty or obligation 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 14
  • 15. Who Benefits Most from Mentoring? • The Mentor • Peter F. Drucker Quote: • “People learn the most when teaching others.” 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 15
  • 16. Mentor Wins 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 16
  • 17. Mentee Wins 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 17
  • 18. 5. Active Listening Understand Needs 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 18
  • 19. Knows Audience Needs Clarity Commitment Confidence Courage Competency Collaboration Curiosity Caring Character Challenges Choices Consequences Creative Solutions Conclusions Career Advancement with Communication & Leadership Competence 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 19
  • 20. Understand the Four Pillars of Toastmasters Meeting SPEAKING Projects Professional speaking skills LISTENING Evaluation Active listening skills THINKING Table Topics Impromptu speaking skills (90%) LEADERSHIP Meeting Role Leadership skills (heir and spare)_ 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 20
  • 21. Mentoring (Process) Great answers Competencies Long-term Relationship Coaching (Skill) • Great questions • Habits • Short-term Relationship 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 21
  • 22. 6. Synergies Teamwork – Delegate to Elevate not Abdicate Share Resources - Value Collaboration - - Develop Cooperation & Buddy support 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 22
  • 23. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 23
  • 24. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 24
  • 25. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 25
  • 26. 7. Sharpening Saw - Knowledge Management Communication Pathways - Leadership Programme 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 26
  • 27. 1) Knows the way – • Deep dive into pathways 2) Goes the way – • Accelerated communication skills and leadership style 3) Show the way – • Shares information and resources – pitfalls and shortcuts 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 27
  • 28. Past • 1 Competent Communicator Manual • 15 Advanced Manuals 11 Pathways (Specialised Learning) Deep Dive TI Education Future • 6 Pathways • New LSM Path ways Know the Way 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 28
  • 29. Go the Way Support Club Experience improve public speaking and leadership skills Speak Prepared Listen Evaluate Think Unprepared Lead Role Communication is the real work of leadership! 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 29
  • 30. The marriage between leadership and communication is a big deal Like a horse and carriage - we can’t have the one without the other! LEADERSHIP Respect & Protect YANG Confidence (right you) Strategic Leadership (right things) Management (things right) In TI C& L promise to work hand in hand, in sickness and in health, till death do they part! COMMUNICATION Serve & Obey YIN Group = Public Speaking 1-on-1 = Interpersonal The Promise Show the Way Great leaders communicate - Great communicators lead! 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 30
  • 31. Find your voice - Influence Build professional brand (networks)Share 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 31
  • 32. Great Mentors • Find their voice • Help others find theirs 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 32
  • 33. attract new members Enhanced Communication & Leadership Career Advancement retain existing members Compelling Leadership (Mentoring) Multiply & accelerate change Exec Committee of 20 As a District Mentor I found my voice and supported 20 others to find their! 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 33
  • 34. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 34
  • 35. Wrap-Up 8 Habits of Highly Effective Mentors 1. Insight – Focus on Proactive Change 2. Foresight – Know the Endgame 3. Hindsight – Start First Things First 4. Think Win-Win – WIFM 5. Listen Actively - Understand Mentoring = Needs 6. Concentrate on Synergies - Resources 7. Sharpen your Saw - Skills 8. Find your Voice – Help Others Find theirs 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 35
  • 36. Take- away! Toastmasters International I is a global movement of change makers! Mentoring is a highly effective human change too
  • 37. Q&A Criteria? Χ √ 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 37 Contact Coach Fran on: • 0027 (0) 833950292 • franceskazan@outlook.com Follow Coach Fran on: • Facebook • Linkedin • Twitter now X • Instagram
  • 38. Who is Coach Fran 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 38
  • 39. The End Presentation by Coach Fran 0833950292 franceskazan@outlook.com 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 39
  • 40. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 40
  • 41. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 41
  • 42. What is Mentoring? •Google - + 3m • Less formal than coaching • Patronage • Influence • Guidance • Direction 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 42
  • 43. Mentoring at Work High-potentials High-touch High-touch Guidance Motivation Emotional support Role modeling. Explore careers Set goals Develop contacts Identify resources 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 43
  • 44. What is Toastmasters Mentoring? • Serve as trusted guide, advisor or teacher. • Most-challenging problem • Least-defined and often-neglected duty 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 44
  • 45. Mentors & Mentees • Mentors - Begin at the end of comfort zone, where change begins • Mentees - Stand on the shoulders of giants in the making 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 45
  • 46. The 8 Habits of Highly Effective Mentors Proactive – Foresight • Altering effect on another • From vicious circle to virtuous circle Endgame – Insight • Reflection – the good, the bad, the ugly • SMART Goal setting Commitment – Self-Discipline • Priority Schedule • Accountability Win-Win - Perspective • Service beyond duty or obligation Active Listening – Hindsight • Understand before understood • Evaluate and engaged Synergies – Teamwork • Value of collaborationbuddy system) • Buddy support •Sharpening Saw - Knowledge • Communication Pathways • Leadership Programme •Find your voice - Influence • Increase your circle of influence • Build professional brand (networks)Share 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 46
  • 47. Why Toastmasters? Glossophobia • Speech anxiety = fear of public speaking • Communibiology behaviour • inborn, neurobiological structures • influence of cultural, situational, or environmental stimuli • Illusion of transparency • overestimate the degree to which their personal mental state is known by others 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 47
  • 48. 2023/08/22 Created by Frances Kazan (MBA) DTM, t/a Coach Fran +27 (0) 833950292 48