ControlCenter is a controlled document management system built on Oracle WebCenter Content. It provides an intuitive user interface and streamlines authoring, review, and approval processes. Key features include templates, scheduled reviews, notifications, and automated versioning. ControlCenter is deployed across industries like manufacturing, healthcare, and government to manage policies, procedures, and compliance documents in a centralized, mobile-friendly system with automated workflows and controls.
3. www.fishbowlsolutions.com
Today’s Topic: ControlCenter
What is ControlCenter?
+ Controlled Document Management
– Manage policies, procedures, work
instructions, etc.
+ Built on Oracle WebCenter Content
Advantages of ControlCenter
+ Intuitive user experience
+ Streamlined authoring and review
+ Automated document control
4. www.fishbowlsolutions.com
Fishbowl & Controlled Document Management
+ Heritage in manufacturing and quality documents
+ 16 years Oracle WebCenter Content experience
+ Next generation “Policies and Procedures Suite”
+ Deployed in manufacturing, healthcare, food &
beverage, and public sector
+ Best of the past projects + WebCenter innovation
5. www.fishbowlsolutions.com
Why ControlCenter?
Outdated systems are difficult
to use, not mobile friendly
Outdated copies may be used by
mistake – out of compliance
Hard to track down documents
during an audit
Documents aren’t easy to find;
could be multiple places
Manual efforts to manage
review cycles
Document format inconsistent
and tedious to maintain
All of this puts the organization is at higher risk for lawsuits, fines, lost profits, and lower productivity
6. www.fishbowlsolutions.com
But who really cares?
+ Manufacturers
+ Architecture, Engineering, & Construction
+ Hospitals and Clinics
+ Government Agencies
+ and more …
Applications
+ Quality Management Systems
+ Policies & Procedures
+ Work Processes
+ Compliancy programs: ISO 9000, OSHA,
SQF, TQM, etc…
8. www.fishbowlsolutions.com
Large North American dairy producer
+ Cheese producer for 17 of the top
20 fast food chains
+ Leading producer of yogurt
+ Safe Quality Foods initiative
+ 30 plants across North America
+ Over 7,000 employees
+ Less than 90-day implementation
+ Ease of use was critical
9. www.fishbowlsolutions.com
Global aluminum manufacturer
+ Critical to new plant in China
+ Replacing legacy system
+ Manage all policies, procedures,
customer specs, & work orders
+ Complex workflow
+ Deployed in less than 90 days
+ Across 3 continents
– Asia, Europe, North America
+ Users in 6 languages
– Chinese, Dutch, English
German, Mandarin, Norwegian
10. www.fishbowlsolutions.com
Leading global producer of fertilizers
+ Dealing with hazardous materials
+ Procedural documentation is required
+ OSHA requires yearly review
– Automated periodic reviews
+ Required history reports
– Enhanced history reporting and auditability
+ Differentiate in-progress vs. approved
procedures
– Add and remove watermark by state
12. www.fishbowlsolutions.com
ControlCenter
+ Controlled document management
+ WebCenter Content add-on
+ Dedicated user interface
+ Extends WebCenter functionality
Advantages of ControlCenter
1. Intuitive user experience
2. Streamlined authoring and review
3. Automated document control
13. www.fishbowlsolutions.com
ControlCenter: Built on Oracle WebCenter Content
+ Leverage WebCenter’s Strengths
– Metadata
– Security
– Workflow and routing
– Version control and replacement
– Conversion
– Localization
+ Integration with other Oracle applications
– ERP, Websites, Portal
ControlCenter is an application for managing controlled documents such as policies and procedures through their entire lifecycle.
built on top of Oracle WebCenter Content.
ControlCenter is an easy-to-use, mobile-friendly application
ControlCenter provides a simple interface for non-technical end users to consume documents while giving contributors and managers an intuitive authoring and review experience.
Accessing critical documents is difficult for people who rely on them to do their jobs
End users find WebCenter Content difficult to use
Mobile access is cumbersome, if available at all
Outdated printed or local copies may be used by mistake
Hard to track down specific documents during an audit or inspection
Management cannot effectively oversee the authoring and consumption of quality documents
Must manually notify users when updated documents take effect
Document templates and formats are hard to keep consistent
Authors are responsible for keeping properties like document number and last modified date updated in the native document.
Manual efforts are required to monitor review cycles and ensure timely reviews
Puts the organization at risk for lawsuits, fines, lost profits, and reduced productivity
ControlCenter is an application for managing controlled documents such as policies and procedures through their entire lifecycle.
built on top of Oracle WebCenter Content.
ControlCenter is an easy-to-use, mobile-friendly application
ControlCenter provides a simple interface for non-technical end users to consume documents while giving contributors and managers an intuitive authoring and review experience.
Easy-to-use, modern interface for accessing documents
Browse navigation to quickly find documents by category
Application adjusts for desktop, tablet, or mobile users
Dashboard home page provides quick access to favorites, subscriptions, and latest releases
Role-aware interface gives end-users the documents they need without the clutter
Create new documents from stored templates
Dashboard access to 'Documents in Workflow' and 'Documents Scheduled for Review' makes it easy to view and process items needing attention
Review documents from desktop, tablet, or mobile
Manage and review change requests for documents
Supports MS Office • Two-way synchronization of metadata • Ensures control over all documents • Document Comparison for Word documents
Automatically schedule documents for review on a reoccurring basis and notify reviewers
Alert end users when content is updated
Centrally store and enforce use of document templates
Automatically sync system metadata with native files
Mark printed documents with expiration dates
View document history, past versions, effective dates, and records of who reviewed all changes
Automate document control to reduce human error, ensure regular updates, and support audit requirements.
Easily create/maintain subscriptions & notifications • Batch multiple notifications into 1 email! • Schedule delivery • Supports custom templates • Alert scheduling • Event triggers • Enhanced email handling options (Preview, Priority, Subject, etc.)