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Webinars as Part of a Healthy
Professional Development Diet:
Opportunities and Challenges of Incorporating Synchronous Online
Learning into Professional Development Plans
SLIDES:
1
Fran Simon, M.Ed.
Engagement Strategies
Early Childhood Investigations
Webinars
Leadership Connections
2017
A little about me…
Early Care and Education
B.A. & M.Ed
Early Education
Child Care
Administrator
15 years
Marketing & Tech
Executive
ECE Curriculum
Publishing
Engagement
Executive
National ECE
Association
Marketing & Biz
Consultant to
ECE Sector NPOs
& Companies
My personal mission is to
connect Early Education
Our objectives today
3
• Apply what we know about
best practice in professional
development to webinars to:
– Discover the Strengths,
Weaknesses, and
Opportunities, and Threats
inherent in webinars, and
– Plan to overcome the pitfalls and
leverage the assets for a healthy
balance of professional
development strategies.
4
I have a love/hate
relationship with
webinars for
professional development.
5
There are so many variables, webinars can be
a game of chance if you don’t know what to
look for…
“… in order to make webinars work,
both those offering the webinars and
those participating need to do more
to make the experience worthwhile.”
Rachel Burstein, New America
Making the Most of Webinars
Harvard Business Review Blog
https://hbr.org/2013/03/making-the-most-of-webinars
6
About you…
8
Administrator/Director
Teaching staff
Research/Policy Staff
Professor or adult educator
PD provider
Something else
I have participated in webinars
I/My organization host(s) webinars
I have heard of webinars
What is a webinar?
9
10
Overview
11
Webinars are different than live
presentations…
For more than the obvious reasons…
Sorting out PD options
13
Synchronous Asynchronous
(self-paced)
One to many
Webinars, Classroom,
Keynotes, Webcasts. Audio
and Video Broadcasts,
Conference calls
Online self-paced courses
Video
Books
Many to many
(Professional Learning
Communities)
Chat, Video conferencing,
(Skype, Hangouts)
Live or online discussions
Live or online study groups
Bulletin boards
Online groups
Sorting out types of online learning
Collaboration # of
attendees
Purpose
Online
Meeting
Most interactive
Multi-way
communication
2-25 Remote
business
meetings
Webinar
Limited 2- way
communication
Ops for sharing
26-1,000 Remote
presentation
Webcast
1-way
communication
2-Thousands Remote
broadcast to
large
audiences
14
Anyone with a computer and an
Internet connection can attend.
Powerful
Convenient
Webinars span space and time
15
Can be
implemented
independently or
or in groups
16
Despite
common
misconceptions,
interactivity is
possible and
essential
18
The goal is to replicate the IRL
professional development experience
• polls
• questions
• webcams
• hand-raising
• back channel
• screen sharing
• drawing tools
• handouts
• show apps and websites
But, wait… there’s more!
• Add links to resources
• Respond to comments
• Add tidbits of information
Often
overlooked:
Data generated
before, during, and
after the webinar
20
When implemented
well…
webinars can almost
replicate conference
workshops or
classroom learning.
Otherwise…
like keynote addresses,
videos, podcasts or
lectures.
21
22
Online meetings and
video conferencing…
can replicate small
classroom or one-on-one
learning experiences, like:
• Coaching
• Mentoring
• Tutoring
23
Blended learning
can bridge the
“Fly-by” PD effect
Blending the various online options can
make content deep
24
Asynchronous
Online
meetings
Webinars
25
Asynchronous
Reading, researching, video, virtual self-paced
Face-to-face
Practical
application in the
program or
classroom
Online meetings
Small group coaching
Webinar
Orientation
One design idea for a specific training
26
Digging In
Healthy Professional Media Diet
Just an example- No two look alike
On the job
35%
Coaching
15%
Peer
5%
Face to Face
20%
Webinars
10%
Self-paced
10%
Conferences
2% Reading/research
3%
27©Copyright, Fran Simon, 2016
As a supervisor,
what you do before
PD is likely to be
the most important
predictor of good
outcomes.
28
Consuming a healthy PD diet means
supervisors and staff must be
intentional about what, when, where,
and how content is consumed.
How?
29
30
How do you, or how can you be
intentional prior to using webinars in
your program’s healthy professional
development diet?
31
Set expectations and
objectives
Review assessment
data + evaluations
Locate resources and
expertise
based on needs
Plan for the group and
individuals
Intentional professional development for
employees requires action from supervisors.
32
What about
during the
webinar?
What do
you think
your role
should be?
What you do after PD training
counts, too.
33
What do you do after professional development?
34
Reflect Plan to implement
Test and refine Evaluate
Discuss
+Share
Attend
Participate
Engage
Go deeper
The experience gets
deeper, repetitive,
and viral
Reflections Form
35
http://bit.ly/ECEreflections
36
Data!
We love data!
(Pre-test?)
37
Registration and Attendance
38
High
$$$$Free
Attendance
Registration
Low
Attendance
Registration
• Less than half of
registrants actually
attend free webinars
• Fewer people will
register for webinars
that require a fee, but
attendance rate will
be higher.
• The more expensive,
the lower the
enrollment.
Attendance
Registration
$0 $$
Audience activities
39
Start
Set point
Waiting to
begin
Audience Interest
Proprietary algorithm (GoToWebinar):
40
Registration Data -% of completed optional questions
Polling- % of answered poll questions
Q&A/Chat- ([The # attendee initiated dialogue] divided by [most
frequently initiated attendee dialogue attempts]) times 100
Attentiveness - (%of time Viewer is the primary window)
Survey -Percent of completed survey questions
Attendance Length- ([Attendee T - minus attendee start] divided by
[longest attendee length]) times 100
Number of inputs (6)
41
Interest
Rating
Last
Name
First
Name Email
Join Time -
Leave Time
Time in
Session Organization Job Title
25
8/17/16 2:37 PM
EDT - 8/17/16 3:35
PM EDT (59
minutes) 59 minutes
55
8/17/16 1:31 PM
EDT - 8/17/16 3:24
PM EDT (1 hour 53
minutes)
1 hour 53
minutes
Individual interest and attendance
What happens behind the scenes is
as important as what is presented
42
Attendee activity at a glance
43
Interactivity: Backchannel
44
Scanning the
audience
• Track attentiveness
• Control mics
• Send personal messages
• Dismiss and block
45
Reference materials offered to
attendees
46
Resources
Cynthia Clay- Great Webinars
https://greatwebinars.wordpress.com/
Roger Courville, EventBuilder
Connectorship
• Improving Training Outcomes Through Blended Learning
• Use of Synchronous Virtual Classrooms
• 144 Tips on Synchronous e-Learning
• Guide To Teaching Online Courses
• Walking the Talk Online Training for Online Teaching
47
48
Discussion!
Fran Simon
Fran.Simon@Engagestrat.com
Early Childhood
Investigations Webinars
ECEwebinars.com
Early Childhood
Investigations Consultant
Directory
ECEexperts.com
Engagement Strategies
EngageStrat.com
49

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Webinars as a part of a healty professional development diet in early education

  • 1. Webinars as Part of a Healthy Professional Development Diet: Opportunities and Challenges of Incorporating Synchronous Online Learning into Professional Development Plans SLIDES: 1 Fran Simon, M.Ed. Engagement Strategies Early Childhood Investigations Webinars Leadership Connections 2017
  • 2. A little about me… Early Care and Education B.A. & M.Ed Early Education Child Care Administrator 15 years Marketing & Tech Executive ECE Curriculum Publishing Engagement Executive National ECE Association Marketing & Biz Consultant to ECE Sector NPOs & Companies My personal mission is to connect Early Education
  • 3. Our objectives today 3 • Apply what we know about best practice in professional development to webinars to: – Discover the Strengths, Weaknesses, and Opportunities, and Threats inherent in webinars, and – Plan to overcome the pitfalls and leverage the assets for a healthy balance of professional development strategies.
  • 4. 4 I have a love/hate relationship with webinars for professional development.
  • 5. 5 There are so many variables, webinars can be a game of chance if you don’t know what to look for…
  • 6. “… in order to make webinars work, both those offering the webinars and those participating need to do more to make the experience worthwhile.” Rachel Burstein, New America Making the Most of Webinars Harvard Business Review Blog https://hbr.org/2013/03/making-the-most-of-webinars 6
  • 8. 8 Administrator/Director Teaching staff Research/Policy Staff Professor or adult educator PD provider Something else
  • 9. I have participated in webinars I/My organization host(s) webinars I have heard of webinars What is a webinar? 9
  • 10. 10
  • 12. Webinars are different than live presentations… For more than the obvious reasons…
  • 13. Sorting out PD options 13 Synchronous Asynchronous (self-paced) One to many Webinars, Classroom, Keynotes, Webcasts. Audio and Video Broadcasts, Conference calls Online self-paced courses Video Books Many to many (Professional Learning Communities) Chat, Video conferencing, (Skype, Hangouts) Live or online discussions Live or online study groups Bulletin boards Online groups
  • 14. Sorting out types of online learning Collaboration # of attendees Purpose Online Meeting Most interactive Multi-way communication 2-25 Remote business meetings Webinar Limited 2- way communication Ops for sharing 26-1,000 Remote presentation Webcast 1-way communication 2-Thousands Remote broadcast to large audiences 14
  • 15. Anyone with a computer and an Internet connection can attend. Powerful Convenient Webinars span space and time 15
  • 18. 18 The goal is to replicate the IRL professional development experience • polls • questions • webcams • hand-raising • back channel • screen sharing • drawing tools • handouts • show apps and websites
  • 19. But, wait… there’s more! • Add links to resources • Respond to comments • Add tidbits of information
  • 21. When implemented well… webinars can almost replicate conference workshops or classroom learning. Otherwise… like keynote addresses, videos, podcasts or lectures. 21
  • 22. 22 Online meetings and video conferencing… can replicate small classroom or one-on-one learning experiences, like: • Coaching • Mentoring • Tutoring
  • 23. 23 Blended learning can bridge the “Fly-by” PD effect
  • 24. Blending the various online options can make content deep 24 Asynchronous Online meetings Webinars
  • 25. 25 Asynchronous Reading, researching, video, virtual self-paced Face-to-face Practical application in the program or classroom Online meetings Small group coaching Webinar Orientation One design idea for a specific training
  • 27. Healthy Professional Media Diet Just an example- No two look alike On the job 35% Coaching 15% Peer 5% Face to Face 20% Webinars 10% Self-paced 10% Conferences 2% Reading/research 3% 27©Copyright, Fran Simon, 2016
  • 28. As a supervisor, what you do before PD is likely to be the most important predictor of good outcomes. 28
  • 29. Consuming a healthy PD diet means supervisors and staff must be intentional about what, when, where, and how content is consumed. How? 29
  • 30. 30 How do you, or how can you be intentional prior to using webinars in your program’s healthy professional development diet?
  • 31. 31 Set expectations and objectives Review assessment data + evaluations Locate resources and expertise based on needs Plan for the group and individuals Intentional professional development for employees requires action from supervisors.
  • 32. 32 What about during the webinar? What do you think your role should be?
  • 33. What you do after PD training counts, too. 33 What do you do after professional development?
  • 34. 34 Reflect Plan to implement Test and refine Evaluate Discuss +Share Attend Participate Engage Go deeper The experience gets deeper, repetitive, and viral
  • 36. 36
  • 38. Registration and Attendance 38 High $$$$Free Attendance Registration Low Attendance Registration • Less than half of registrants actually attend free webinars • Fewer people will register for webinars that require a fee, but attendance rate will be higher. • The more expensive, the lower the enrollment. Attendance Registration $0 $$
  • 40. Audience Interest Proprietary algorithm (GoToWebinar): 40 Registration Data -% of completed optional questions Polling- % of answered poll questions Q&A/Chat- ([The # attendee initiated dialogue] divided by [most frequently initiated attendee dialogue attempts]) times 100 Attentiveness - (%of time Viewer is the primary window) Survey -Percent of completed survey questions Attendance Length- ([Attendee T - minus attendee start] divided by [longest attendee length]) times 100 Number of inputs (6)
  • 41. 41 Interest Rating Last Name First Name Email Join Time - Leave Time Time in Session Organization Job Title 25 8/17/16 2:37 PM EDT - 8/17/16 3:35 PM EDT (59 minutes) 59 minutes 55 8/17/16 1:31 PM EDT - 8/17/16 3:24 PM EDT (1 hour 53 minutes) 1 hour 53 minutes Individual interest and attendance
  • 42. What happens behind the scenes is as important as what is presented 42
  • 43. Attendee activity at a glance 43
  • 45. Scanning the audience • Track attentiveness • Control mics • Send personal messages • Dismiss and block 45
  • 46. Reference materials offered to attendees 46
  • 47. Resources Cynthia Clay- Great Webinars https://greatwebinars.wordpress.com/ Roger Courville, EventBuilder Connectorship • Improving Training Outcomes Through Blended Learning • Use of Synchronous Virtual Classrooms • 144 Tips on Synchronous e-Learning • Guide To Teaching Online Courses • Walking the Talk Online Training for Online Teaching 47
  • 49. Fran Simon Fran.Simon@Engagestrat.com Early Childhood Investigations Webinars ECEwebinars.com Early Childhood Investigations Consultant Directory ECEexperts.com Engagement Strategies EngageStrat.com 49

Editor's Notes

  1. Gather into similar groups.
  2. Before we get started, I want to review a few housekeeping items and let you know how you can participate in the session. Turn off screen savers! I want this to be as interactive as possible, so you will need a litll bit of an orientation to make the most of the interactivity features of the software. Here’s an example of the GoToWebinar Attendee Interface which is made up of two parts. The viewer window and the control panel. The Viewer Window is where you will see the presentation, which is actually a view of my screen. The Viewer Window can be resized by clicking and dragging the lower right corner. The Control Panel is where you can interact with me or Matthew. Move mouse over the Grab Tab You should see something that looks like a little arrow on your own computer desktop in the upper right corner. That’s the grab bar . Click 1 Clicking the arrows on the Grab Tab opens and closes the Control Panel. The control panel contains several panes that will help you interact with me. You can leave the control panel open or, if it is in the way, click the arrow to close it. When you need to communicate, click the arrow to open it again. Click 2 The Audio pane provides audio information. There are two options. You can join audio through your computer by selecting Use Mic & Speakers. Click 3 Click Audio Setup to select your computer speaker or headset devices. Click 4, 5 and 6 OR, you can choose to join audio through your telephone. Select Use Telephone, dial the number listed and enter both the Access Code and Audio PIN when prompted. If you joined through the phone, but did not provide your PIN, please do so now because that will allow me to open your mic if you want to talk. If it has not been entered, I can’t open your mic, and you will have to type your questions in the question box. If you are using your computer for audio and you experience any problems, you can switch to the phone at any time. Click 7 You also have the ability to send questions to me and Matthew through the Questions pane. Simply type in your question and click send. I really do want to address your questions today. We have a pretty large group, but I am going to do my best to take questions as they come up. If your question is not pressing, please hold it until we come to a stopping point. I’ve planned many stopping points throughout the presentation. Click 8 During the presentation you can raise your hand to stop me for a pressing question. This option is located on the Grab bar. It’s a little yellow hand. If you raise your hand I will open your mic so you can talk, or you can chat your question in the question box. And, if you just want to enter a question into the box at any time, Matthew will announce the questions during a stopping point. Click 9 and 10 If you prefer to keep your control panel open during the presentation, click View in the top menu and un-check Auto-Hide the Control Panel. Later in the presentation, I will refer back to this orientation. It’s an example of best practice for delivering great webinars!
  3. Before we get started, I want to review a few housekeeping items and let you know how you can participate in the session. Turn off screen savers! I want this to be as interactive as possible, so you will need a litll bit of an orientation to make the most of the interactivity features of the software. Here’s an example of the GoToWebinar Attendee Interface which is made up of two parts. The viewer window and the control panel. The Viewer Window is where you will see the presentation, which is actually a view of my screen. The Viewer Window can be resized by clicking and dragging the lower right corner. The Control Panel is where you can interact with me or Matthew. Move mouse over the Grab Tab You should see something that looks like a little arrow on your own computer desktop in the upper right corner. That’s the grab bar . Click 1 Clicking the arrows on the Grab Tab opens and closes the Control Panel. The control panel contains several panes that will help you interact with me. You can leave the control panel open or, if it is in the way, click the arrow to close it. When you need to communicate, click the arrow to open it again. Click 2 The Audio pane provides audio information. There are two options. You can join audio through your computer by selecting Use Mic & Speakers. Click 3 Click Audio Setup to select your computer speaker or headset devices. Click 4, 5 and 6 OR, you can choose to join audio through your telephone. Select Use Telephone, dial the number listed and enter both the Access Code and Audio PIN when prompted. If you joined through the phone, but did not provide your PIN, please do so now because that will allow me to open your mic if you want to talk. If it has not been entered, I can’t open your mic, and you will have to type your questions in the question box. If you are using your computer for audio and you experience any problems, you can switch to the phone at any time. Click 7 You also have the ability to send questions to me and Matthew through the Questions pane. Simply type in your question and click send. I really do want to address your questions today. We have a pretty large group, but I am going to do my best to take questions as they come up. If your question is not pressing, please hold it until we come to a stopping point. I’ve planned many stopping points throughout the presentation. Click 8 During the presentation you can raise your hand to stop me for a pressing question. This option is located on the Grab bar. It’s a little yellow hand. If you raise your hand I will open your mic so you can talk, or you can chat your question in the question box. And, if you just want to enter a question into the box at any time, Matthew will announce the questions during a stopping point. Click 9 and 10 If you prefer to keep your control panel open during the presentation, click View in the top menu and un-check Auto-Hide the Control Panel. Later in the presentation, I will refer back to this orientation. It’s an example of best practice for delivering great webinars!
  4. Welcome to A Newbie’s Recipe for Producing and Presenting Webinars. I am Fran Simon, Chief Engagement Officer of Engagement Strategies, a consulting company that offers marketing and strategic services to nonprofit organizations and small businesses. I’m thrilled that you’ve joined me today to learn more about webninars. Today’s session is all about helping you understand the what goes into to producing and present webinars so you can determine if webinars are right for your organization, and if so, how you can get started. I’ve invited my good friend, Jessica Dahan, and a webinar expert in her own right, to help manage the session today. Jessica will be managing the questions for us.
  5. It’s important to point out, if for nothing but planning purposes that free webinars have higher rates of registration but lower attendance, and webinars for a fee have lower rates of registration but higher rates of attendance. It’s no surprise that when people have to part with money, they will make sure they attend! The higher the price, the lower the registration and the higher the attendance rate.