Slides from my 2020 UK KM Summit Keynote - watch the video here: https://youtu.be/pF_vtsVC3PY

1. Dr David Griffiths | Founder, K3-Cubed Ltd (www.k3cubed.com)
UK KM Summit | June 15th, 2020
Hey Siri,
what’s the Future of
Knowledge
Management?

2. “If we could first know
where we are, and whither
we are tending, we could
then better judge what to
do and how to do it.”
Abraham Lincoln
(House Divided speech))

3. As a
Knowledge
Manager…
what makes
you unique?

4. What value do
you create
for your
organisation?

5. What do you do
that cannot be
automated
(what is your comparative
advantage?)

6. KM TODAY
THE PRODUCT
OF DECISIONS
TAKEN TO
DATE
Lessons learned . Communities of Practice . Theatre

7. 1995
WHAT IS KNOWLEDGE MANAGEMENT?
WHY DO WE NEED KNOWLEDGE MANAGEMENT?
WHO IS RESPONSIBLE FOR KNOWLEDGE MANAGEMENT?
HOW DO WE MEASURE THE INFLUENCE, IMPACT & VALUE OF KM

8. Deloitte
2020Our research this year shows that many organizations remain focused on—and
struggle with—the basics of knowledge management .

10. KM FUTURE
THE
DECISIONS
YOU TAKE
TODAY
AI impact is slower than expected,
but it is accelerating

11. AI
What
How
When
Where
Who
NOT WHY
Is your KM programme
analogue or digital?
Obsolete . Survive . Thrive?

12. COMPLETE KNOWLEDGE MANAGER
ALL (AGILE LEARNING LEADERSHIP)
STRATEGIC PROVOCATEUR
FUNCTIONAL EXPERT
ADVOCATE
VALUE CREATOR

13. FUNCTIONS
ACQUISITION
SHARING
APPLICATION
DEVELOPMENT

14. DOMAIN RESPONSES
SIMPLE
COMPLICATED
COMPLEX

15. CRITICAL INGREDIENTS
GOAL
TRUST

16. SUCCESS FACTOR
VALUE CREATION
(intellectual + social + human = market)

17. 3 'Must Do' Secrets
From KM past
to ensure
KM future
fails
1. BECOME A KM SPECIALIST
2. CREATE SOLUTIONS IN
SEARCH OF PROBLEMS
3. BECOME A COOK & BASE
YOUR KM SOLUTIONS ON
SOMEONE ELSE’S RECIPE

18. Are you ready
to ask Siri?
Today’s KM opportunities are not the same as yesterday’s,
and tomorrow’s will not be the same as today’s
What image of KM future are you working towards?

19. OBJECTS PEOPLE
TECHNOLOG
Y
INFLUENCE, IMPACT & DIGITAL (IM)MORTALITY

21. ENGAGE + INVOLVE = SWARMED CAPABILITY (AWARENESS.ANTICIPATE.RESPOND)
NUDGE

22. Trust
Trusting
Trustworthy

23. Trust
Trusting
Trustworthy

24. SIX
WAYS
TO
START
ASKING
BETTER
QUESTIONS
TODAY
1.What, not how
2.What, not why
3.Use the power of ‘if’
4.If…then…
5.Rejection is wrong
6.Trust - don’t ask a
question you
wouldn’t answer
yourself

25. KM
Worst
Practice
Case Study 1

26. KM
Worst Practice
Case Study 2

27. Question:
WHAT FUTURE ARE
YOU DECIDING TODAY?
david@K3cubed.com