SlideShare Usability Review 1 : Sign Up

Slide 1: SlideShare Usability 1 : Sign Up Chris McEvoy SlideShare Usability 1 : Sign Up

Slide 2: The “sign up” or registration screen might be the last thing the user sees if you don’t get it right. Simple mistakes can damage credibility. The HTML does not render correctly on IE7 at medium text size. “for a free accoun” ? SlideShare Usability 1 : Sign Up

Slide 3: Please don’t make me think Clear instructions and an excellent feature that allows me to check the availability of a user name before I have submitted the form. SlideShare Usability 1 : Sign Up

Slide 4: White lies and small print I select my password and write it down as usual. We pretend that I have read the small print and actually understand it. SlideShare Usability 1 : Sign Up

Slide 5: Betrayal and Confusion(s) How cruel. You told me that “Chris McEvoy” was available, but then present me with a cryptic message explaining how foolish I am. If I can count one error, why can’t they. SlideShare Usability 1 : Sign Up

Slide 6: Username or morse code? I replace the space with a dot and complete the other fields (again). SlideShare Usability 1 : Sign Up

Slide 7: You’ve got mail Hooray, the verification email arrives almost immediately and seems to confirm that my username is Chris.McEvoy SlideShare Usability 1 : Sign Up

Slide 8: Oops! I complete my profile and see that my user name has been changed from “Chris.McEvoy” to “Chris.mcevoy”. And the missing image doesn’t inspire much confidence. SlideShare Usability 1 : Sign Up

Slide 9: Questions Why can’t I “really” choose my own username? Why does “check availability” lie to me? Why did they change all of the characters to lower-case apart from the first one? Why not pay a little more attention to the details? Don’t make promises you can’t keep. Don’t make promises you can’t keep. SlideShare Usability 1 : Sign Up