Leading Organizations of the Future: A New Framework (Serrat, 2023) shows how organizations can configure to requisite order with greater collective intelligence in an increasingly complex world.

1. Leading Organizations of the Future:
A New Framework
Olivier Serrat
2024

2. Leading Organizations of the Future: Unique Selling Points
Evolves a new logic—past styles of
leadership—with which to lead
organizations of the future
Shows organizations how to configure
to requisite order with greater
collective intelligence
Connects metagovernance, complexity
leadership, and sense-making to advise
how organizations should be led

3. Leading Organizations of the Future: Recommendation
"Dr. Serrat has for long drawn on his deep experience and interdisciplinary research to
extend the reach of knowledge management. This book culminates Dr. Serrat's endeavors:
it articulates a robust framework to successfully lead organizations in our increasingly
tumultuous environment." Malgorzata Houshman, Friend and Student of the late Larry
Prusak, previously Knowledge and Information Programs Strategist (Harvard University)
and Affiliate (Berkman Klein Center for Internet and Society, Harvard University)

4. Leading Organizations of the Future: Foreword (1)
"In the fast-changing landscape of the 21st century, the paradigms that once governed
organizations have become increasingly inadequate. Our volatile, uncertain, complex, and
ambiguous (VUCA) world demands a more adaptive and responsive approach to
organizing: therefore, leaders are searching for new ways to meet the demands of their
unique situations. It is against this backdrop that Dr. Serrat's exploratory study was
conceived. The author uses a constructivist lens and draws on his expertise in governance,
knowledge management, organizational leadership, and systems theory to develop a
paradigm for current and future leaders. This research begins to bridge the gap in our
understanding of what context-specific modes of leadership are essential for effective
organizational management." (Cont'd)

5. Leading Organizations of the Future: Foreword (2)
"Rooted in the principles of social constructivism, Dr. Serrat's research anchors a series of
in-depth interviews with distinguished subject matter experts to generate a comprehensive
and thorough mastery of decision-making by key stakeholders in organizational systems.
The acumen of the subject matter experts is profound: it makes clear that the leadership
styles of the 20th century can no longer be counted on to address the multifaceted
challenges of today's environment. Instead, metagovernance, complexity leadership, and
sense-making must be recognized as vital practices that can collectively help organizations
perform better in their operational settings. Dr. Serrat sees that context should play a
pivotal role in shaping the processes of sense-making and decision-making and articulates
a leadership management framework to support the metagovernance of organizations. In a
VUCA world, Dr. Serrat's work provides a beacon of insight, guiding leaders as they make
vital decisions." (Ann Romosz, Ph.D., Associate Research Faculty, The Chicago School of
Professional Psychology, Washington, DC, USA)

6. Leading Organizations of the Future: Preface (1)
"Drucker, Handy, Maslow, McGregor, Mayo, Mintzberg, Schein, Senge, Taylor, Weber ...
The influential management theorists of the last hundred years drew from economics and
philosophy, human relations and behavioral science, organization theory and strategic
management, and quantitative methods and engineering. To wit, many management
theories were anchored in human relations and behavioral science, suggesting that
psychology played an important role in their development. Be that as it may, the
management theories that spoke to the closed systems of yesteryear contribute little to the
success of collective effort in open systems. In the age of turbulence, organizations need
fundamental innovation in management if they are to do more than cling precariously to
life, let alone address the daunting economic, environmental, geopolitical, societal, and
technological challenges of the twenty-first century." (Cont'd)

7. Leading Organizations of the Future: Preface (2)
"This study adds to the corpus of management theories in the area of organization theory
and strategic management by evolving a new logic with which to lead organizations of the
future. The study sheds new light on a new age: amidst the quickening hybridization of
hierarchy, market, and network forms of organizing, it shows how organizations can
configure to requisite order with greater collective intelligence in an increasingly complex
world." (Olivier Serrat, Georgetown University, Washington, DC, USA)

8. Leading Organizations of the Future: Acknowledgements
"With a few clarifications and revisions, this study reproduces the dissertation that I
submitted in 2023 to the faculty of The Chicago School of Professional Psychology in
partial fulfillment of the requirements for the degree of Doctor of Philosophy in
organizational leadership. I would like to offer sincere thanks to Dr. Michael Beyerlein, Dr.
Edward Hoffman, Dr. Susan Mohrman, Dr. Jamie Muskopf, Dr. William Pasmore, Dr. Katrina
Pugh, Dr. Steven Taylor, Dr. Jacob Torfing, Dr. Mary Uhl-Bien, Dr. Sharon Varney, Dr. Stuart
Winby, and Dr. Christian Wolfe, who gave their time and shared their experiences, insights,
and perspectives in expert interviews. Dr. Margo Bailey was the first chairperson of the
dissertation committee, and Dr. Renee Roman was the second. Together with Dr. Ann
Romosz and Dr. Vincent Ribière, who served as committee members, they guided the
process of proposing, writing, and revising the dissertation." (Olivier Serrat, Georgetown
University, Washington, DC, USA)

9. Leading Organizations of the Future: Contents (1)
I. Nature of the Study
1. Background
2. Problem Statement
3. Purpose of the Study
4. Research Question
5. Conceptual Framework
6. Scope of the Study
7. Definitions of Key Terms
8. Significance of the Study
9. Summary
10. References
II. Literature Review
1. Research Strategy
2. Metagovernance
3. Complexity Leadership
4. Sense-Making
5. Summary
6. References

10. Leading Organizations of the Future: Contents (2)
III. Research Design and Method
1. Research Question
2. Research Design
3. Population and Sample
4. Procedures
5. Validity
6. Instrumentation
7. Data Processing
8. Assumptions
9. Limitations
11. Ethical Assurances
12. Summary
13. References
IV. Findings
1. Pilot Testing
2. Setting
3. Demographics
4. Results
5. Summary
6. References

11. Leading Organizations of the Future: Contents (3)
V. Summary, Conclusion, and
Recommendations
1. Interpretation of Findings
2. Recommendations
3. Limitation
4. Implications
5. Conclusion
6. References
Appendixes
A
B
C
D
E
F
G
H
I
J
K

12. Leading Organizations of the Future: Contents (4)
Name Index
A
Ackoff, R., 97 Aldrich, H., 17, 99 Allen, P., 100 Amin, A., 9 Anand, A., 34
Andersen, L., 152 …
B
Babbie, E., 14, 109 Bailey, A., 3 Baker, L., 113, 114 Balkundi, P., 112
Baltzan, P., 15 Barnett, J., 49 …
C
Calabrese, R., 52, 109 Cameron, K., 30 Campbell, C., 52 Card, S., 37
Carley, K., 114 Cascio, J., 10 …

13. Leading Organizations of the Future: Contents (5)
Subject Index
A
Adaptation, 15, 30, 66, 176, 185
Adaptive, 3, 8, 16, 30–32, 48, 65, 68, 71, 76, 79, 80, 86, 94, 95,
114–117, 123, 149, 151, 152, 154–158, 162, 164, 167, 170,
173–178, 180, 185, 186
…
B
Baby Boomers, 63, 107
Bias, 48, 52, 56, 82
…

14. Annex: References
Serrat, O. (2017).
Knowledge Solutions: Tools,
Methods, and Approaches to
Drive Organizational
Performance.
https://link.springer.com/bo
ok/10.1007/978-981-10-
0983-9
Serrat, O. (2021). Leading
Solutions: Essays in Business
Psychology.
https://link.springer.com/bo
ok/10.1007/978-981-33-
6485-1
Serrat, O. (2023). Digital
Solutions: Reframing
Leadership.
https://link.springer.com/bo
ok/10.1007/978-981-19-
7253-9

15. Annex: Bibliometric Information (1)
• Leading Organizations of the Future
Book Title
• A New Framework
Book Subtitle
• Olivier Serrat
Author
• https://doi.org/10.1007/978-981-99-8199-1
DOI
• Springer Nature Singapore
Publisher Name
• 978-981-99-8198-4
Hardcover ISBN
• 978-981-99-8201-1
Softcover ISBN
• 978-981-99-8199-1
eBook ISBN

16. Annex: Bibliometric Information (2)
• 1
Edition Number
• 201
Number of Pages
• 14 b/w illustrations
Number of Illustrations
• Business Strategy/Leadership, Administration,
Organization and Leadership, Industrial and
Organizational Psychology
Topics
Buy this book on publisher's site

17. Annex: About the Author
Olivier Serrat is an organizational leadership and an action theorist. His interest in
organizational effectiveness and sustainable development grew while working on
agriculture, environment, and natural resources in Asia and the Pacific, where in more than
a dozen countries, he strove to promote prosperity, inclusiveness, resilience, and
sustainability. He spearheaded knowledge management at the Asian Development Bank
from 2008 to 2012. He is the author of Digital Solutions: Reframing Leadership (Palgrave
Macmillan, 2023), Leading Solutions: Essays in Business Psychology (Springer, 2021),
Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance
(ADB and Springer, 2017), Learning in Development (ADB, 2010), and other books. He
conceptualized and edited Guidelines for Knowledge Partnerships (ADB, 2011) and ADB:
Reflections and Beyond (ADB, 2010).

18. Annex: Quick Response Codes
@Academia.edu @Google
Scholar @LinkedIn @ResearchGate @SlideShare @Twitter