IT Management Fundamentals

•Download as PPTX, PDF•

1 like•744 views

IT Management is critical to IT success. Join the Community IT President and CEO as he reviews the fundamental functions needed to successfully manage IT.

Technology

IT Management
Fundamentals
Webinar
Series
July 2018

Presenter
Johan Hammerstrom
President & CEO

About Community IT
Advancing mission
through the effective use
of technology.
100% Employee Owned

IT
Management Essential for successful IT

Without
management
• Unsolved problems
• Unused solutions
• Frustrated staff
• Failed projects
• Missing information
• Costly mistakes

Why
management?
Without effective management,
IT solutions are unable to:
• function properly
• deliver business value
• provide a return on investment

0-Survival
1-
Awareness
2-
Committed
3-Proactive
4-Service
Aligned
5-Business
Partnership
Gartner Maturity Model

0-Survival
1-
Awareness
2-
Committed
3-Proactive
4-Service
Aligned
5-Business
Partnership
Gartner Maturity Model
Management Capability
BusinessAlignment

managed
business aligned
Create Value
Dysfunction Cost Center
non-aligned
unmanaged

Governance
Absent No buy in
No executive support

Governance Hold IT accountable
for creating business value
for the rest of the organization.

Governance • Director of Operations/Finance
• CFO, COO, CIO
• Technology Committee

Governance
“I don’t know anything about IT”

Governance Ask IT to explain
Ask IT how it connects to
business needs

Functional
Domains
• Planning and Design
• Information Security
• Operational Support
• Infrastructure Maintenance

Planning and
Design
Operational
Support
Infrastructure
Maintenance
Information
Security
Effective IT Management has
the capacity to effectively
execute these four functional
domains.

Planning and
Design
Operational
Support
Infrastructure
Maintenance
Information
Security

Planning and
Design
• Architecture
• Integration
• Change management
• User adoption
• Budgeting

Information
Security
• Identity management
• Access control
• Intrusion detection
• Compliance
• Policy

Operational
Support
• Help desk
• Desk side (on-site)
• Escalation
• Project implementation

Infrastructure
Maintenance
• Inventory
• Routine updates
• Network
• Cloud hosting

Planning and
Design
Operational
Support
Infrastructure
Maintenance
Information
Security
• Architecture
• Integration
• Change management
• User adoption
• Budgeting
• Help desk
• Desk side (on-site)
• Escalation
• Project implementation
• Identity management
• Access control
• Intrusion detection
• Compliance
• Policy
• Inventory
• Routine updates
• Network
• Cloud hosting

Upcoming
Webinar
Development,
Meet Accounting!
Wednesday August 15
4:00 – 5:00 PM EST

What's hot

Cybersecurity roadmap : Global healthcare security architecture

Priyanka Aash

Roadmap to IT Security Best Practices

Greenway Health

Cybersecurity Incident Management Powerpoint Presentation Slides are designed for information technology experts. Our data security PowerPoint theme combines high-quality design with info accumulated by industry experts. Represent the present situation of the target organization’s information security management using our patterned PPT slideshow. The innovative data visualizations aid in compiling data such as the analysis of the current IT department with considerable convenience. Communicate the cybersecurity framework roadmap and kinds of cyber threats with the help of this PowerPoint layout. Demonstrate the cybersecurity risk management action plan through the tabular format included in this PPT presentation. Illustrate the cybersecurity contingency plan. Our information security management system PowerPoint templates deck helps you in defining risk handling responsibilities of your personnel. Elucidate the role of the management in successful information security governance. Our PPT deck also outlines the costs involved in cybersecurity management and staff training. Showcase an impact analysis with a dash of visual brilliance. Smash the download button and start designing. Our Cybersecurity Incident Management Powerpoint Presentation Slides are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro. https://bit.ly/3zWo1hb

Cybersecurity Incident Management Powerpoint Presentation Slides

SlideTeam

Advances in the SMAC stack – social, mobile, analytics, and cloud – have affected every part of the enterprise. Organizations want to move more diverse data to more places, and more people need access via more services and devices. Managing all this is a big task for information security. Learn about Intel IT's approach to IDAM redesign and IT best practices for enhanced security and a better user experience.

Intel IT's Identity and Access Management Journey

Intel IT Center

IT Governance

Carlos Chalico

A Data Governance Framework must include best practices, a practical set of roles & responsibilities for Data Governance built specifically for your organization, a plan for communicating with the entire organization and an action plan for applying governance in effective and measurable ways. Join Bob Seiner for this Real-World Data Governance webinar as he discusses how to stay practical and work within the culture of your organization to develop and deliver a Data Governance Framework to meet your specifications and the business’ expectations. This session will focus on: Defining a Non-Invasive Operating Model of Roles & Responsibilities Clearly Stating the Difference between Executive, Strategic, Tactical, Operational & Supporting Roles Defining Data Stewards, Data Stewardship and How to Steward the Data Recognizing & Identifying People into Roles Rather than Handing them to People as New Responsibilities Leveraging the Framework to Implement a Successful Data Governance Program

Real-World DG Webinar: A Data Governance Framework for Success

DATAVERSITY

Information Security Awareness

SnapComms

Dealing with Information Security, Risk Management & Cyber Resilience

Donald Tabone

Use IT security PowerPoint Presentation Slides to educate your audience about the cyber security. Incorporate professionally designed content-ready IT security PPT templates to showcase the techniques of protecting computers, networks, programs, and data from attacks that are aimed for exploitation. Demonstrate the preventive measures to protect information from being stolen, compromised or attacked with the help of IT security PowerPoint slideshow. Talk about various cybersecurity strategies which include identify management, risk management and incident management. This deck comprises of templates to create awareness regarding cyber security are cyber security seven preventive methods, cyber security framework, cyber security initiatives, cyber security tips, and more. Add relevant ready-to-use cyber security PPT templates to illustrate various tools such as software patches, firewalls, encryption, etc. These templates are completely editable. You can customize the template as per your convenience. Edit the color, text, icon, and font size as per your requirement. Download ready-made IT security PPT presentation to make your audience aware about the potential cyber threats. End the jitters with our It Security Powerpoint Presentation Slides. Don't give in to baseless apprehensions.

IT Security PowerPoint Presentation Slides

SlideTeam

Cybersecurity Frameworks for DMZCON23 230905.pdf

Andrey Prozorov, CISM, CIPP/E, CDPSE. LA 27001

Information Security Governance and Strategy

Dam Frank

Cism course ppt

sophiarock123

Intelligent compliance and risk management solutions. First, we understand ‘compliance’ can have different meanings to various teams across enterprise. Compliance is an outcome of continuous risk management, involving compliance, risk, legal, privacy, security, IT and often even HR and finance teams which requires integrated approach to manage risk. Let's start with the base pillar Compliance Management: compliance management is all about simplify risk assessment and mitigation in more automated way, providing visibility and insights to help meet compliance requirements. Information Protection and Governance: we believe there is a huge opportunity for Microsoft to help our customers to know their data better, protect and govern data throughout its lifecycle in heterogenous environment. This is often the key starting point for many of our customers in their modern compliance journey – knowing what sensitive data they have, putting flexible, end-user friendly policies for both security and compliance outcomes, using more automation and intelligence. Internal Risk Management: Internal risks are often what keeps business leaders up at night – regardless of negligent or malicious, identifying and being able to take action on internal risks are critical. The ability to quickly identify and manage risks from insiders (employees or contractors with corporate access) and minimize the negative impact on corporate compliance, competitive business position and brand reputation is a priority for organizations worldwide. Last but not least, Discover and Respond: being able to discover relevant data for internal investigations, litigation, or regulatory requests and respond to them efficiently, and doing so without having to use multiple solutions and moving data in and out of systems to increase risk – is critical.

Microsoft 365 Compliance and Security Overview

David J Rosenthal

2013 Data Governance Professionals Organization (DGPO) Digital River Webinar

Deepak Bhaskar, MBA, BSEE

STRIDE And DREAD

chuckbt

IBM Qradar

Coenraad Smith

“You can download this product from SlideTeam.net” Enable efficient use of information technology using these content ready IT Governance PowerPoint Presentation Slides. Take advantage of these corporate governance PPT templates to showcase the components of IT alignment like business strategy, IT strategy, business infrastructure, and IT infrastructure. Take the assistance of these data governance PPT visuals to show the steps of business alignment such as identification of key drivers, cost schedule, etc. Portray the managerial processes including direction setting processes, negotiation processes, monitoring and control processes using these IT performance PPT layouts. Demonstrate the organizational processes like work, behavioral, and change processes with this IT alignment PowerPoint deck. Reveal the gap between the current state and the future state along with the strategy to bridge that gap using these information technology governance PPT slideshow. Download these amazing data governance PPT layout and ensure the integrity and security of your organizational information. https://bit.ly/3EZfMDi

IT Governance Powerpoint Presentation Slides

SlideTeam

IT Governance or Corporate governance of information technology is a subset discipline of corporate governance, focused on information and technology (IT) and its performance and risk management. The interest in IT Governance is due to the ongoing need within organizations to focus value creation efforts on an organization's strategic objectives and to better manage the performance of those responsible for creating this value in the best interest of all stakeholders.

IT Governance & ISO 38500

Ramiro Cid

Emerging Trends in Data Architecture – What’s the Next Big Thing?

DATAVERSITY

Managed Services Support

jdivalerio

What's hot (20)

Cybersecurity roadmap : Global healthcare security architecture

Roadmap to IT Security Best Practices

Cybersecurity Incident Management Powerpoint Presentation Slides

Intel IT's Identity and Access Management Journey

IT Governance

Real-World DG Webinar: A Data Governance Framework for Success

Information Security Awareness

Dealing with Information Security, Risk Management & Cyber Resilience

IT Security PowerPoint Presentation Slides

Cybersecurity Frameworks for DMZCON23 230905.pdf

Information Security Governance and Strategy

Cism course ppt

Microsoft 365 Compliance and Security Overview

2013 Data Governance Professionals Organization (DGPO) Digital River Webinar

STRIDE And DREAD

IBM Qradar

IT Governance Powerpoint Presentation Slides

IT Governance & ISO 38500

Emerging Trends in Data Architecture – What’s the Next Big Thing?

Managed Services Support

Similar to IT Management Fundamentals

Providers of IT services, can no longer afford to focus on technology, they must consider the quality of services they provide and their relationship with the business. IT Service Management outlines how people, processes and technology can be used to increase the value that IT can bring to the business. Through the implementation of a framework of improved processes, quick wins and a commitment to continuous improvement an IT service can be matured to offer a proactive and value focussed service which is aligned with the required business aims. Practical examples will be used to demonstrate best practice and the potential benefits.

Capturing the Real Value of IT Service Management

Waterstons Ltd

Axios Systems Webinar: 10 quick wins to transform your IT Service Desk from g...

Axios Systems

Service management time to fly, time to die it sm-fbe 2012

John M Walsh

Building an Effective Nonprofit IT Department

Community IT Innovators

IT investments

ArmeniaFED

Transforming SMEs using opensource technology platforms

Signy IT Solutions Pvt ltd

Transforming SMEs using opensource technology platforms

Mangesh Wagh

High level service v2 slideshare

phil1i

Sunraysia High Performance Horticulture

Russell Cummings

Governance: The key to effecting successful Digital Transformation

Guy Pearce

IT Business & Management Consultant | Senior IT Manager

Imran Fiaz

Download my research notes and findings: http://gettalk.at/atd Instead of just hating on performance management processes, why don't we do something about them? New insights uncovered by Lighthouse Research reveal a clear distinction between the performance management and engagement practices used at high-performing firms versus their lower-performing peers. And yes, performance in this case means business KPIs such as revenue, engagement, and retention. The top-performing companies leverage a mixture of recognition, regular conversations, and other practices to create more engaging workplace experiences for their employees, ultimately driving engagement and performance to new heights.In this webcast, we'll look at the research and what it can teach us about how to improve our approach to performance management. More practically, we'll examine some case studies and stories of companies that have modified their approach to performance management, reaping a variety of rewards. You will learn: +the deep links between engagement, performance management, and business results +how to adapt performance management practices to improve outcomes +how other firms have made the transition, including lessons learned.

5 Performance Management Practices of High-Performing Firms

Ben Eubanks

IT Strategy Assessment & Optimization - Catallysts Approach

Rajanish Dass

Gamifying Your Service Desk

Freshservice

Intelligent Corporate Performance Management Systems

Align Associate

Building a High Performance Business

Russell Cummings

Building a High Performance Business

Russell Cummings

It’s not a secret that the need to modernize traditional finance operations and evolve into a “Digital Finance” organization has become a key priority for finance leaders. In this video recap of the webinar held on 12/11/ 2019; Raul Vega, Auxis CEO, discussed the key risks and challenges organizations typically face as part of their transformation journey, and how to develop and execute a strategy that provides the business case and outcomes you expect based on your specific company size and needs. What was covered: - What does Modern Finance really mean? - Digitization as a Key Element of the Modern Finance Organization - Most Common Tools you should be implementing as part of your Digital Finance journey - What’s driving RPA’s growth? - Implementation Strategies & Alternatives - How Outsourcing can help finance executives self-fund their Digital Finance Strategy and drive faster outcomes

Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...

Auxis Consulting & Outsourcing

IT Governance Frameworks

Silvestri Consulting

Leadership Strategies for High Performance Contact Centres

Tina Arora

Similar to IT Management Fundamentals (20)

Capturing the Real Value of IT Service Management

Axios Systems Webinar: 10 quick wins to transform your IT Service Desk from g...

Service management time to fly, time to die it sm-fbe 2012

Building an Effective Nonprofit IT Department

IT investments

Transforming SMEs using opensource technology platforms

High level service v2 slideshare

Sunraysia High Performance Horticulture

Governance: The key to effecting successful Digital Transformation

IT Business & Management Consultant | Senior IT Manager

5 Performance Management Practices of High-Performing Firms

IT Strategy Assessment & Optimization - Catallysts Approach

Gamifying Your Service Desk

Intelligent Corporate Performance Management Systems

Building a High Performance Business

Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...

IT Governance Frameworks

Leadership Strategies for High Performance Contact Centres

More from Community IT Innovators

Join Community IT experts and special guests Maya Grigorovich-Barsky and Liz Glaser from America’s Promise Alliance for an informative and practical discussion of collaboration tools nonprofits are using such as Slack, Microsoft Teams, and Zoom. Learn how these tools work best. This webinar was moderated by CEO Johan Hammerstrom. Our guests from Community IT client America’s Promise Alliance have a discussion on best practices and innovations in using remote collaboration tools such as Slack. What is your nonprofit using? Are you using these tools effectively? Listen in on peer-to-peer Q&A and learn practical tips to make your remote meetings even better! Community IT is proudly vendor agnostic. We have experience integrating these and other platforms into nonprofit IT strategy, and trouble-shooting collaboration tools. Tune in as nonprofit innovators share their tips and tricks. Now that we’ve been working remotely for almost a year or more, what works? What could work better? Most nonprofits are using a combination of these tools. Which work best in which circumstance? Liz and Maya also share ideas for integrating and implementing file and data sharing across these platforms. Is your staff struggling to find the document they shared with colleagues? Are you worried about security issues with Slack, Microsoft Teams, or Zoom? Learn how to make it easier and more secure, no matter what platform you’re using for meetings and collaboration.

Slack, Microsoft Teams, Zoom: What Works Best for Nonprofits?

Community IT Innovators

Join CTO and Nonprofit Cybersecurity expert Matthew Eshleman as he walks through the third annual Community IT Nonprofit Cybersecurity Incident Report. This report looks at the different types of attacks that occur at small and mid-sized nonprofit organizations. Is your nonprofit prepared? Matt also shares advice on security improvements that provide protection against the most common attacks. Learn the role of leadership in placing a value on cybersecurity preparedness for your nonprofit and the long term planning that should accompany your immediate assessment of your security risk. Matt touches on vendor hacks from 2020 including Blackbaud and SolarWinds and discusses steps your nonprofit should take to understand your risk level. Learn about real cyberattacks on nonprofit organizations and how they responded to these attempted hacks. Matt gives you the tools you need to protect your organization and staff from cybercrimes. Many of these tips you can put in place quickly and train your staff on immediately. Download the full report or view here: https://communityit.com/2021-nonprofit-cybersecurity-incident-download/

2021 Nonprofit Cybersecurity Incident Report

Community IT Innovators

Community IT presents a discussion of basic IT cybersecurity training for nonprofits’ end users. Learn about common threats and the best techniques for dealing with them. Learn how to balance convenience and security for your staff, so they can follow best practices and be your best defense against hackers and cybercrime. Lots of organizations are rethinking working from home, secure collaboration on slack and zoom, and security on home devices. And as we have seen an uptick on ransomware and phishing schemes, some organizations have rushed to tighten up your security measures. Make your security too rigorous, miscommunicate your objectives, or skimp on training, and your staff will soon be working around your measures, opening your organization back up to the cybersecurity risks you were trying to avoid. Cybersecurity begins with good training. In this webinar, Community IT Innovators’ Cybersecurity expert Matt Eshleman walks you through a typical staff training, explaining what must be included, how to approach building a team ethos, and how often to update/mandate your training and work with HR. Do you need specialized security training for certain roles? Do your executives support and participate in security training? Where do your greatest cybersecurity risks lie? How do you document your training? What apps can make training easier? Matt has worked over the years with many of our clients to implement cybersecurity, and always emphasizes the importance of staff training as the first line of defense. This webinar incorporates material and best practice advice from recent cybersecurity trainings. We know our nonprofits will be called on over the next few years to provide more support to our communities than ever before. Put your best foot forward now with cybersecurity training updates that protect your nonprofit, build your team, and allow you to focus on your mission. As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Presenter: As the Chief Technology Officer at Community IT and our resident cybersecurity expert, Matthew Eshleman is responsible for shaping Community IT’s strategy around the technology platforms used by organizations to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how technology works and interoperates both in the office and in the cloud. You can read more about him and view past presentations at our website.

Cybersecurity Training for Nonprofits

Community IT Innovators

Are you utilizing SharePoint best practices? Are your staff frustrated by your protocols, or are they whizzing along collaborating with ease and speed? Do you have any files shared in SharePoint that need extra security? Please join our resident expert Steve Longenecker in this video to walk through what SharePoint can do for your nonprofit. If your nonprofit is already using Office365 in the cloud for email, then you should be leveraging SharePoint, the platform’s capabilities for document sharing, a component of Office 365 also available to nonprofits through donated licenses from Microsoft. Are you using SharePoint as a file storage library? Is your file sharing set up so that your staff are using it with ease? Do you have some confusion or frustration with sharing files and collaborating using SharePoint? Learn highlights from Community IT Innovators’ user trainings provided in SharePoint implementations. Steve has directed many SharePoint implementations and trainings with our clients. This new and updated video incorporates material from recent trainings. We know our nonprofits will be called on over the next few years to provide more support to our communities than ever before. Put your best foot forward now with tech projects that position your organization to deliver on your mission at this critical time. As with all our webinars, this presentation is appropriate for an audience of varied IT experience.

SharePoint Online for Nonprofits

Community IT Innovators

Making the move to a platform like Microsoft Dynamics or Salesforce can fuel your nonprofit’s digital transformation. These platforms allow you to manage and engage with constituents in new ways, create more unified experiences for them, and transform how your organization works. But do you know where your organization should start when choosing a technology platform? Kyle Haines, Partner at Build Consulting, shares some of the questions your organization should answer before making significant investments in a platform like Microsoft Dynamics or Salesforce. In this webinar, he covers What is Microsoft Dynamics? How does it compare to Salesforce? How do you analyze your business needs and stakeholder needs when considering a new platform or upgrade that will have a broad impact on your entire organization? How will a new platform change your organization? Are you ready to capitalize on the potential for change? Additionally, he shares his experience on what makes platform selections and implementations successful, and how to position your organization to take advantage of the opportunities a new platform brings. We know our nonprofits will be called on over the next few years to provide more support to our communities than ever before. Put your best foot forward now with tech projects that position your organization to deliver on your mission at this critical time. Kyle spends over 15 minutes on Q&A after the webinar, discussing real-life questions from your nonprofit colleagues on the advantages to consider when moving forward with either the Microsoft Dynamics or Salesforce platforms. As with all our webinars, this presentation is appropriate for an audience of varied IT experience.

Microsoft Dynamics and Salesforce: What You Need To Know Before Choosing a Pl...

Community IT Innovators

This webinar presents a best-practices framework on assessing your risks, using the National Institute of Standards and Technology (NIST) privacy risk assessment methodology. Matt Eshleman, Community IT Innovators’ CTO and resident cybersecurity expert, will teach you how to Understand the cybersecurity threats facing nonprofits perform a basic assessment using our NIST survey tool understand the recommendations budget for risk prevention engage nonprofit executives in supporting proactive cybersecurity create an actionable road map with next steps for your organization Over the last few months, many organizations began to use personal computers and devices for work, quickly set up cloud file sharing platforms, put the entire remote office on Slack or Teams, or moved to using Zoom for conference calls. Even if we did our best to implement thoughtful security protocols and train new users on new tools, circumstances have made measured approaches to cybersecurity difficult. Your practices are probably out of sync with your security needs. You know your nonprofit organization is at risk. But do you know how to manage cybersecurity risk? Now is the time to better manage risks by reviewing your cybersecurity stance and (re)training your users on security best practices.

Nonprofit Cybersecurity Risk Assessment Basics

Community IT Innovators

In this webinar, Build Consulting expert Peter Mirus explains how to build a technology roadmap that will guide your organization to a successful future. Peter draws on years of experience consulting with nonprofits on technology projects to give you practical steps to implement quickly. Don’t miss this chance to learn how your organization can create a technology roadmap that is right for you. As with all our webinars, this presentation is appropriate for an audience of varied IT experience.

Does Your Organization Need a Better Technology Roadmap?

Community IT Innovators

2020 Nonprofit Technology Trends Roundtable

Community IT Innovators

In this video we talk about some tools and techniques that can be used to protect your login credentials and digital identity including good password practices, adding Multi Factor Authentication (MFA), and monitoring to alert when a compromised account is found. Don’t assume your organization won’t be targeted – everyone is a target. As with all our webinars, this presentation is appropriate for an audience of varied IT and security experience.

5 Security Tips to Protect Your Login Credentials and More

Community IT Innovators

Peter Mirus from Build Consulting uses examples from the nonprofit and public sectors to show how good data quality can have big fundraising and program impacts. He explores the role of good data at your organization, provides tips on how to get everyone at your organization on the same page, and gives ideas on how to prioritize data for quality improvement. This webinar was presented by Community IT Innovators in November 2019.

How Data Quality Defines Your Organization Webinar November 2019

Community IT Innovators

Nonprofit Cybersecurity Readiness - Community IT Innovators Webinar

Community IT Innovators

5 Steps to Create an Information Strategy for Your Organization

Community IT Innovators

Microsoft has announced that they will no longer be providing security updates for Server 2008 and Windows 7 systems as of January 2020. This means that organizations have 6 months to implement a plan to address the increasing security vulnerability that these systems represent to your networks and data. In this webinar, Community IT Innovators' CTO Matt Eshleman covers three things you need to know to update your security and plan for this development.

Server 2008 and Windows 7 End of Life: 3 Things You Need to Know

Community IT Innovators

Join Peter Mirus, a Build Consulting expert on technology project implementations at nonprofits, who will offer insights from his years of experience as a consultant, and answer participant questions on driving successful technology projects. What you'll learn: What does it mean for a project to be a "success?" What are the key elements your organization needs to have in place? What are the secrets of success that fail to get enough attention? How can you help your nonprofit be in the 50% of tech projects that succeed?

What Makes Nonprofit Tech Projects Succeed?

Community IT Innovators

Pat Sprehe and Steve Longenecker provide insights into how to evaluate a potential MSP provider, how to engage with vendors, best practices and checklists for your daily and monthly interactions, annual planning with your outsourced IT manager, and how to plan and practice for emergency communications with your provider if your accounts are hacked or you suspect an attack. We cover any outsourced IT function, including databases or security management as stand alone services, as well as managed services generally.

Community IT Webinar: Working with an Outsourced IT Manager

Community IT Innovators

Join CTO Matthew Eshleman as he walks through the inaugural Nonprofit Cybersecurity Incident Report from Community IT Innovators. This report looks at the different types of attacks that occur at small and mid-sized organizations. He also shares advice on security improvements that provide protection against the most common attacks. Learn the role of leadership in placing a value on cybersecurity preparedness for your nonprofit and the long term planning that should accompany your immediate assessment of your security risk. For the video of the presentation or to subscribe to future webinars: https://www.communityit.com/connect-with-us/webinars/

Nonprofit Cybersecurity Incident Report

Community IT Innovators

Improving Nonprofit CRM Data Management in 2019 - Build Consulting and Commun...

Community IT Innovators

Join us for one of our most popular webinar topics - our executive team discussing the technology trends that grew over 2018 and what they expect in nonprofit technology in 2019. We will touch on IT security at nonprofits, up and coming technologies to watch, innovations to embrace, and continuing technology basics that nonprofits can upgrade in 2019. Of course we will touch on IT security at nonprofits, which continues to be an essential part of any #nptech strategy.

Community IT Innovators Technology Trends Round Table 2019

Community IT Innovators

Selecting Nonprofit Software: Technology Comes Last

Community IT Innovators

IT Security Incident Response for Nonprofits

Community IT Innovators

More from Community IT Innovators (20)

Slack, Microsoft Teams, Zoom: What Works Best for Nonprofits?

2021 Nonprofit Cybersecurity Incident Report

Cybersecurity Training for Nonprofits

SharePoint Online for Nonprofits

Microsoft Dynamics and Salesforce: What You Need To Know Before Choosing a Pl...

Nonprofit Cybersecurity Risk Assessment Basics

Does Your Organization Need a Better Technology Roadmap?

2020 Nonprofit Technology Trends Roundtable

5 Security Tips to Protect Your Login Credentials and More

How Data Quality Defines Your Organization Webinar November 2019

Nonprofit Cybersecurity Readiness - Community IT Innovators Webinar

5 Steps to Create an Information Strategy for Your Organization

Server 2008 and Windows 7 End of Life: 3 Things You Need to Know

What Makes Nonprofit Tech Projects Succeed?

Community IT Webinar: Working with an Outsourced IT Manager

Nonprofit Cybersecurity Incident Report

Improving Nonprofit CRM Data Management in 2019 - Build Consulting and Commun...

Community IT Innovators Technology Trends Round Table 2019

Selecting Nonprofit Software: Technology Comes Last

IT Security Incident Response for Nonprofits

Recently uploaded

This presentations targets students or working professionals. You may know Google for search, YouTube, Android, Chrome, and Gmail, but did you know Google has many developer tools, platforms & APIs? This comprehensive yet still high-level overview outlines the most impactful tools for where to run your code, store & analyze your data. It will also inspire you as to what's possible. This talk is 50 minutes in length.

Powerful Google developer tools for immediate impact! (2023-24 C)

wesley chun

In this session, we will delve into strategic approaches for optimizing knowledge management within Microsoft 365, amidst the evolving landscape of Copilot. From leveraging automatic metadata classification and permission governance with SharePoint Premium, to unlocking Viva Engage for the cultivation of knowledge and communities, you will gain actionable insights to bolster your organization's knowledge-sharing initiatives. In this session, we will also explore how to facilitate solutions to enable your employees to find answers and expertise within Microsoft 365. You will leave equipped with practical techniques and a deeper understanding of how there is more to effective knowledge management than just enabling Copilot, but building actual solutions to prepare the knowledge that Copilot and your employees can use.

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...

Drew Madelung

The 7 Things I Know About Cyber Security After 25 Years | April 2024

Rafal Los

GenAI Risks & Security Meetup 01052024.pdf

lior mazor

How to Troubleshoot Apps for the Modern Connected Worker

ThousandEyes

Imagine a world where information flows as swiftly as thought itself, making decision-making as fluid as the data driving it. Every moment is critical, and the right tools can significantly boost your organization’s performance. The power of real-time data automation through FME can turn this vision into reality. Aimed at professionals eager to leverage real-time data for enhanced decision-making and efficiency, this webinar will cover the essentials of real-time data and its significance. We’ll explore: FME’s role in real-time event processing, from data intake and analysis to transformation and reporting An overview of leveraging streams vs. automations FME’s impact across various industries highlighted by real-life case studies Live demonstrations on setting up FME workflows for real-time data Practical advice on getting started, best practices, and tips for effective implementation Join us to enhance your skills in real-time data automation with FME, and take your operational capabilities to the next level.

From Event to Action: Accelerate Your Decision Making with Real-Time Automation

Safe Software

Finology Group – Insurtech Innovation Award 2024

The Digital Insurer

BooK Now Call us at +918448380779 to hire a gorgeous and seductive call girl for sex. Take a Delhi Escort Service. The help of our escort agency is mostly meant for men who want sexual Indian Escorts In Delhi NCR. It should be noted that any impersonator will get 100 attention from our Young Girls Escorts in Delhi. They will assume the position of reliable allies. VIP Call Girl With Original Photos Book Tonight +918448380779 Our Cheap Price 1 Hour not available 2 Hours 5000 Full Night 8000 TAG: Call Girls in Delhi, Noida, Gurgaon, Ghaziabad, Connaught Place, Greater Kailash Delhi, Lajpat Nagar Delhi, Mayur Vihar Delhi, Chanakyapuri Delhi, New Friends Colony Delhi, Majnu Ka Tilla, Karol Bagh, Malviya Nagar, Saket, Khan Market, Noida Sector 18, Noida Sector 76, Noida Sector 51, Gurgaon Mg Road, Iffco Chowk Gurgaon, Rajiv Chowk Gurgaon All Delhi Ncr Free Home Deliver

08448380779 Call Girls In Civil Lines Women Seeking Men

Delhi Call girls

With more memory available, system performance of three Dell devices increased, which can translate to a better user experience Conclusion When your system has plenty of RAM to meet your needs, you can efficiently access the applications and data you need to finish projects and to-do lists without sacrificing time and focus. Our test results show that with more memory available, three Dell PCs delivered better performance and took less time to complete the Procyon Office Productivity benchmark. These advantages translate to users being able to complete workflows more quickly and multitask more easily. Whether you need the mobility of the Latitude 5440, the creative capabilities of the Precision 3470, or the high performance of the OptiPlex Tower Plus 7010, configuring your system with more RAM can help keep processes running smoothly, enabling you to do more without compromising performance.

Boost PC performance: How more available memory can improve productivity

Principled Technologies

Histor y of HAM Radio presentation slide

vu2urc

Axa Assurance Maroc - Insurer Innovation Award 2024

The Digital Insurer

Boost Fertility New Invention Ups Success Rates.pdf

sudhanshuwaghmare1

Building Digital Trust in a Digital Economy Veronica Tan, Director - Cyber Security Agency of Singapore Apidays Singapore 2024: Connecting Customers, Business and Technology (April 17 & 18, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

apidays

How to convert PDF to text with Nanonets

naman860154

A Domino Admins Adventures (Engage 2024)

Gabriella Davis

08448380779 Call Girls In Diplomatic Enclave Women Seeking Men

Delhi Call girls

Presentation on how to chat with PDF using ChatGPT code interpreter

naman860154

Data Cloud, More than a CDP by Matt Robison

Anna Loughnan Colquhoun

MySQL Webinar, presented on the 25th of April, 2024. Summary: MySQL solutions enable the deployment of diverse Database Architectures tailored to specific needs, including High Availability, Disaster Recovery, and Read Scale-Out. With MySQL Shell's AdminAPI, administrators can seamlessly set up, manage, and monitor these solutions, ensuring efficiency and ease of use in their administration. MySQL Router, on the other hand, provides transparent routing from the application traffic to the backend servers in the architectures, requiring minimal configuration. Completely built in-house and supported by Oracle, these solutions have been adopted by enterprises of all sizes for their business-critical applications. In this presentation, we'll delve into various database architecture solutions to help you choose the right one based on your business requirements. Focusing on technical details and the latest features to maximize the potential of these solutions.

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Miguel Araújo

presentation ICT roal in 21st century education

jfdjdjcjdnsjd

Recently uploaded (20)

Powerful Google developer tools for immediate impact! (2023-24 C)

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...

The 7 Things I Know About Cyber Security After 25 Years | April 2024

GenAI Risks & Security Meetup 01052024.pdf

How to Troubleshoot Apps for the Modern Connected Worker

From Event to Action: Accelerate Your Decision Making with Real-Time Automation

Finology Group – Insurtech Innovation Award 2024

08448380779 Call Girls In Civil Lines Women Seeking Men

Boost PC performance: How more available memory can improve productivity

Histor y of HAM Radio presentation slide

Axa Assurance Maroc - Insurer Innovation Award 2024

Boost Fertility New Invention Ups Success Rates.pdf

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

How to convert PDF to text with Nanonets

A Domino Admins Adventures (Engage 2024)

08448380779 Call Girls In Diplomatic Enclave Women Seeking Men

Presentation on how to chat with PDF using ChatGPT code interpreter

Data Cloud, More than a CDP by Matt Robison

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

presentation ICT roal in 21st century education

IT Management Fundamentals

1. IT Management Fundamentals Webinar Series July 2018

2. Presenter Johan Hammerstrom President & CEO

3. About Community IT Advancing mission through the effective use of technology. 100% Employee Owned

4. IT Management Essential for successful IT

5. Without management • Unsolved problems • Unused solutions • Frustrated staff • Failed projects • Missing information • Costly mistakes

7. Why management? Without effective management, IT solutions are unable to: • function properly • deliver business value • provide a return on investment

8. 0-Survival 1- Awareness 2- Committed 3-Proactive 4-Service Aligned 5-Business Partnership Gartner Maturity Model

9. 0-Survival 1- Awareness 2- Committed 3-Proactive 4-Service Aligned 5-Business Partnership Gartner Maturity Model Management Capability BusinessAlignment

10. managed business aligned Create Value Dysfunction Cost Center non-aligned unmanaged

11. managed business aligned Create Value Dysfunction Cost Center non-aligned unmanaged

12. Governance Absent No buy in No executive support

13. Governance Hold IT accountable for creating business value for the rest of the organization.

14. Governance • Director of Operations/Finance • CFO, COO, CIO • Technology Committee

15. Governance “I don’t know anything about IT”

16. Governance Ask IT to explain Ask IT how it connects to business needs

17. Functional Domains • Planning and Design • Information Security • Operational Support • Infrastructure Maintenance

18. Planning and Design Operational Support Infrastructure Maintenance Information Security Effective IT Management has the capacity to effectively execute these four functional domains.

19. Planning and Design Operational Support Infrastructure Maintenance Information Security

20. Planning and Design Operational Support Infrastructure Maintenance Information Security

21. Planning and Design • Architecture • Integration • Change management • User adoption • Budgeting

22. Information Security • Identity management • Access control • Intrusion detection • Compliance • Policy

23. Operational Support • Help desk • Desk side (on-site) • Escalation • Project implementation

24. Infrastructure Maintenance • Inventory • Routine updates • Network • Cloud hosting

25. Planning and Design Operational Support Infrastructure Maintenance Information Security

26. Planning and Design Operational Support Infrastructure Maintenance Information Security

27. Planning and Design Operational Support Infrastructure Maintenance Information Security

28. Planning and Design Operational Support Infrastructure Maintenance Information Security

29. Planning and Design Operational Support Infrastructure Maintenance Information Security

30. Planning and Design Operational Support Infrastructure Maintenance Information Security • Architecture • Integration • Change management • User adoption • Budgeting • Help desk • Desk side (on-site) • Escalation • Project implementation • Identity management • Access control • Intrusion detection • Compliance • Policy • Inventory • Routine updates • Network • Cloud hosting

31. Upcoming Webinar Development, Meet Accounting! Wednesday August 15 4:00 – 5:00 PM EST

32. Questions?

Editor's Notes

- What is your best guidance for balancing security, with reasonable policies that do not unreasonably impede team productivity?

IT Management Fundamentals

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to IT Management Fundamentals

Similar to IT Management Fundamentals (20)

More from Community IT Innovators

More from Community IT Innovators (20)

Recently uploaded

Recently uploaded (20)

IT Management Fundamentals

Editor's Notes