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The New Polling Mix:
Increasing Accuracy With
Online Surveys
VP, Global Client Services
 7+ years in Market Research
 Staffer on multiple political
campaigns, presidential and
congressional
 Works with numerous political polling
companies to assist in the research
Adam Dietrich
HOUSEKEEPING
2014 – Republican landslide in the midterm elections
2014 – British Conservative party’s easy win
2015 – Netanyahu’s popularity leading to a win
2016 - Brexit
2016 – US presidential election
(Michigan, Florida, Wisconsin)
Recent High Profile Polling Misses
 Probability Sampling - a sampling
technique, in which the subjects of the
population get an equal opportunity to be
selected as a representative sample
 Question Consistency
 Length of Interview
Polling Today
Phone Polling Methodologies
 Calls to landlines and mobile phones –
what is the right mix?
 Techniques include:
 Random-Digit Dialing (RDD)
 Registration-Based
 Likely Voter
Online Polling Methodologies
 Panel
 Double Opt-in
 Email Invitations
 River
 Website
 Banner Ads
 Longitudinal
 Multiple responses from the same sample pool
 Models - every poll creates a quota based on
expectations of the voting population in a given district or
state
Different Ways People Ask Questions
 “If the election were today…”
 Past Participation (i.e. Voters from 2014 and 2016
elections)
 Likely Voter vs. Registered Voter
US Population Changes In The Last Decade
 Almost everyone has a mobile phone, actually a
smartphone
(81%, Comscore 2016)
 Landline penetration is steadily declining
(43%, Statista 2018)
 Nearly everyone in the US uses or has access to the
internet
(94%, Pew Internet Research 2017)
 The old adage that midterm elections are made up
of the elderly is still true – but they’re online now
 Many online panels have adjusted their recruitment,
incentives and community characteristics to appeal
to the 65+ crowd
 Profiling – party affiliation, issue voters, voting history
and more
Changes Since The 2016 Presidential Election
Changes in Campaign
Marketing Spend
Benefits Of Polling Using Online Surveys
 More robust targeting
 Can be more representative
 Faster fielding
 Match to voter rolls
How EMI Can Help
The EMI Difference
 Panel specialties: Consumer, B2B and Healthcare
 Global network of 150+ panel partners
 20 years of sample and survey expertise
 24/7 program coverage
 Thinking beyond the algorithm
Polling & Public Opinion
Sample of Voter Criteria:
 Verified Voter Registration
 National, State, Congressional, Municipal
levels
 Party Affiliation (Democrat, Republican,
Independent)
 Historical Election Turnout (2008, 2012, 2016)
 General and Primary Election Voting History
Geographic Targeting:
 US National
 State
 Congressional Districts
 Additional Geo-Specific Targeting
Behavioral Data Points
 Environmentalists
 Pro Life/Pro Choice
 2A Supporters/Gun Control
Advocates
 Organized Labor Supporters
 Political Contributors
 Many more
Sample Blending With IntelliBlend®
 Blend sample from traditional and non-traditional
sources
 Blended in an intentional and controlled method
 Custom sample plan that best fits your project
 Ability to replace a supplier if necessary with
minimal impact to project results
 Exponentially increased feasibility – no longer in top-
up situations
 Wave-to-wave sample consistency
 Proprietary, cloud-based, sample
management platform
 Launch, field and close studies quicker and
more accurately than other sample
providers
 Made up of several modules
SWIFT
Capabilities include:
 Advanced quota management – manage overall
study or by partner
 Click balancing based on gender, age, income and
region
 Single set of redirects
 Compatible with all programming platforms
 Ability to pass unlimited number of variables
Sample Module
Capabilities:
 Industry-leading digital fingerprinting
 In-study survey alerts for low or problematic LOI,
incidence, completes, OQs, activity, etc.
 Geo-IP blocking
 Advanced bot and fraud detection
 Next-Gen CAPTCHA
Quality Module
Reporting Module
W W W . E M I - R S . C O M / S A L E S @ E M I - R S . C O M
A D A M D I E T R I C H : A D A M . D I E T R I C H @ E M I – R S . C O M

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The New Polling Mix: Increasing Accuracy With Online Surveys

  • 1. The New Polling Mix: Increasing Accuracy With Online Surveys
  • 2. VP, Global Client Services  7+ years in Market Research  Staffer on multiple political campaigns, presidential and congressional  Works with numerous political polling companies to assist in the research Adam Dietrich
  • 4. 2014 – Republican landslide in the midterm elections 2014 – British Conservative party’s easy win 2015 – Netanyahu’s popularity leading to a win 2016 - Brexit 2016 – US presidential election (Michigan, Florida, Wisconsin) Recent High Profile Polling Misses
  • 5.  Probability Sampling - a sampling technique, in which the subjects of the population get an equal opportunity to be selected as a representative sample  Question Consistency  Length of Interview Polling Today
  • 6. Phone Polling Methodologies  Calls to landlines and mobile phones – what is the right mix?  Techniques include:  Random-Digit Dialing (RDD)  Registration-Based  Likely Voter
  • 7. Online Polling Methodologies  Panel  Double Opt-in  Email Invitations  River  Website  Banner Ads  Longitudinal  Multiple responses from the same sample pool  Models - every poll creates a quota based on expectations of the voting population in a given district or state
  • 8. Different Ways People Ask Questions  “If the election were today…”  Past Participation (i.e. Voters from 2014 and 2016 elections)  Likely Voter vs. Registered Voter
  • 9. US Population Changes In The Last Decade  Almost everyone has a mobile phone, actually a smartphone (81%, Comscore 2016)  Landline penetration is steadily declining (43%, Statista 2018)  Nearly everyone in the US uses or has access to the internet (94%, Pew Internet Research 2017)
  • 10.  The old adage that midterm elections are made up of the elderly is still true – but they’re online now  Many online panels have adjusted their recruitment, incentives and community characteristics to appeal to the 65+ crowd  Profiling – party affiliation, issue voters, voting history and more Changes Since The 2016 Presidential Election
  • 12. Benefits Of Polling Using Online Surveys  More robust targeting  Can be more representative  Faster fielding  Match to voter rolls
  • 13. How EMI Can Help
  • 14. The EMI Difference  Panel specialties: Consumer, B2B and Healthcare  Global network of 150+ panel partners  20 years of sample and survey expertise  24/7 program coverage  Thinking beyond the algorithm
  • 15. Polling & Public Opinion Sample of Voter Criteria:  Verified Voter Registration  National, State, Congressional, Municipal levels  Party Affiliation (Democrat, Republican, Independent)  Historical Election Turnout (2008, 2012, 2016)  General and Primary Election Voting History Geographic Targeting:  US National  State  Congressional Districts  Additional Geo-Specific Targeting Behavioral Data Points  Environmentalists  Pro Life/Pro Choice  2A Supporters/Gun Control Advocates  Organized Labor Supporters  Political Contributors  Many more
  • 16. Sample Blending With IntelliBlend®  Blend sample from traditional and non-traditional sources  Blended in an intentional and controlled method  Custom sample plan that best fits your project  Ability to replace a supplier if necessary with minimal impact to project results  Exponentially increased feasibility – no longer in top- up situations  Wave-to-wave sample consistency
  • 17.  Proprietary, cloud-based, sample management platform  Launch, field and close studies quicker and more accurately than other sample providers  Made up of several modules SWIFT
  • 18. Capabilities include:  Advanced quota management – manage overall study or by partner  Click balancing based on gender, age, income and region  Single set of redirects  Compatible with all programming platforms  Ability to pass unlimited number of variables Sample Module
  • 19. Capabilities:  Industry-leading digital fingerprinting  In-study survey alerts for low or problematic LOI, incidence, completes, OQs, activity, etc.  Geo-IP blocking  Advanced bot and fraud detection  Next-Gen CAPTCHA Quality Module
  • 21. W W W . E M I - R S . C O M / S A L E S @ E M I - R S . C O M A D A M D I E T R I C H : A D A M . D I E T R I C H @ E M I – R S . C O M

Editor's Notes

  1. Welcome everyone and thank you for joining our webinar, The New Polling Mix: Increasing Accuracy With Online Surveys. My name is Brian Peterson and I am the digital marketing director at EMI and I will be the moderator for today’s webinar.
  2. Today’s presenter will be EMI’s VP of Global Client Services, Adam Dietrich. He has been in market research for over 7 years, and has over 14 years experience with political campaigns and polling. He has worked on many congressional, statewide, and presidential campaigns across both parties.
  3. Just a few housekeeping items before we get started. Should be no more than 30 minutes, I want to be mindful of everyone’s time Everybody is currently muted. I am going to keep it that way for the webinar. If you have any questions, please enter them into the chat box – we will try and answer all of them at the end of the webinar. We are recording the webinar today, and a copy of the recording will be sent out to you tomorrow. With that, I am going to turn it over to Adam Dietrich
  4. Per AAPOR (https://www.aapor.org/Education-Resources/Election-Polling-Resources/Sampling-Methods-for-Political-Polling.aspx) Probability Sample Techniques Random Digit Dialing Samples of telephone area codes and exchanges are selected, and then random digits are added to the end to create 10-digit phone numbers. The first step ensures phone numbers are distributed properly by geography. The second step, adding the random numbers, makes sure that even unlisted numbers are included. This has traditionally been the standard practiced by almost all public pollsters. The major advantage of RDD is the coverage of the population: Everyone with a telephone is eligible to be sampled. The major disadvantage is that it is expensive, since many of the landline telephone numbers generated are non-working numbers and cellphone numbers need to be manually dialed by interviewers. Registration-Based Sampling This begins with a sample of individuals drawn from lists of registered voters, to which phone numbers are then matched (or sometimes available from the voter list). This is less costly and more efficient, as almost all calls result in reaching a working phone number, which is not true of an RDD sample. One disadvantage of an RBS sample is that voter lists often do not include unlisted telephone numbers or full coverage of cellphone numbers; additionally they may not include voters who have just moved or registered to vote. Likely Voter
  5. Point 1 Mobile phone penetration is 95% 81% of own a smartphone Point 2 Roughly 43% of US households still have a landline Heavily skewed to older demographics to still have a landline Millenials and other ethnic groups are more likely to go cell phone only Point 3 Over 90% of americans use the internet 65+ people are the age group compared to all others to not use the internet, but usage is still over 65% This raises questions to how accurate traditional political polling methods can be if their sample source skews significantly older and Caucasian from the beginning? Sources: Mobile phone penetration - http://www.pewinternet.org/fact-sheet/mobile/ Smartphone penetration - https://www.comscore.com/Insights/Blog/US-Smartphone-Penetration-Surpassed-80-Percent-in-2016 Landline usage - https://www.statista.com/chart/2072/landline-phones-in-the-united-states/ Internet: http://www.pewinternet.org/fact-sheet/internet-broadband/
  6. In the past money was pumped into television and radio ads, even some display signage like billboards. With Obama and Trump, we saw a shift of some of the budge that would go to these traditional methods and have it spent on online and social media. Since Obama, we have seen a big shift in online and social media spending by political campaigns. If campaigns are changing their marketing methods, why aren’t pollster changing theirs?
  7. Expand on each bullet
  8. Controlled Method: * Provides most representative and accurate demographic, behavioral and attitudinal data
  9. At the core of the SWIFT platform is the sample module. In this module, we can quickly link your survey to any partner in our extensive global partner network, so get the respondents you need.
  10. The driving force behind our ability to provide you the highest quality sample is our quality module, that utilizes the latest industry quality methods and some new and unique tools. This allows us to detect and eliminate more fraud, bots and duplications than other sample providers.
  11. Our reporting module provides you a CSV export of your respondent data, so you can easily import it into your desired platform for further analysis.
  12. I want to go ahead and open it up to questions. Again as a reminder, if you have any questions, please enter them into the chat box.