Indian start-ups are going through a hard time, with many of them laying off employees for reasons like conserving cash for day-to-day operations. Since the start of this year, almost 8,000 employees have been laid off from various start-ups, indicating trouble brewing in the near future. Some estimates say that this number will likely increase as the year progresses. Other instances like Paytm’s Paytm mall losing nearly all of its valuation are painful examples of things going south in the Indian start-up scenario. However, to understand the current situation at hand, it is imperative that we start from the beginning with a healthy dose of context.
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Has the great Indian startup bubble finally burst.docx
1. Has the great Indian start-up bubble finally burst?
Subtitle-
This article tries to analyze and understand why the start-up sector in the country, which has
seen amazing growth in the past couple of years, is currently struggling to hold on to its
glory. It also analyses factors like the recent firings and decreasing valuations to get a better
understanding of the entire issue. Whether all of these events will catalyze into something
disastrous for the start-up ecosystem or is it just a one-off calamity remains to be seen.
Introduction
Indian start-ups are going through a hard time, with many of them laying off employees for
reasons like conserving cash for day-to-day operations. Since the start of this year, almost
8,000 employees have been laid off from various start-ups, indicating trouble brewing in the
near future. Some estimates say that this number will likely increase as the year progresses.
Other instances like Paytm’s Paytm mall losing nearly all of its valuation are painful
examples of things going south in the Indian start-up scenario. However, to understand the
current situation at hand, it is imperative that we start from the beginning with a healthy dose
of context.
India’s accelerating start-up ecosystem(till 2021)
Even in the pandemic, India’s start-ups received a significant boost in 2021, with the number
of unicorns formed jumping to more than four times that of the previous year, 2020. Venture
capital investments grew by almost four times from 2020 to 2021, almost in tandem with the
growth in unicorns.
Chart made from various websites provided in sources section
India received a record amount of $38.5 Bn in 2021, primarily driven by an increase in the
number of deals (1,545 in 2021 vs. 809 in 2020) and the average deal size (from ~$12.5 Mn
to ~$ 25Mn over 2020-2021). The massive success in India’s start-up ecosystem till 2021 can
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Number of unicorns in India over the years
2. be attributed to many factors like an increase in mobile and data penetration, a decrease in the
cost of the internet, a robust digital payment ecosystem, and a rise in the number and quality
of incubators, to name a few. During the pandemic specifically, the work from home model
fueled growth as start-ups had access to the best talent in all of the country. However, it is
ironic that start-ups are now laying off employees left, right, and center.
Analyzing the current start-up ecosystem
Investors the world over now prefer growth prospects over profitability. There is a strategic
need to place greater importance on growth. This is driven by factors like the network effect,
which states that the higher the number of users of a particular product/service, the greater the
benefits will be for all stakeholders involved. Thus, there is a business need to add further
consumers into the umbrella, and start-ups achieve this by providing great discounts to their
consumers, thereby incurring massive losses for their current and potential customers.
Start-ups justify the high customer acquisition cost to their investors, who align with the
logic. From the consumer’s perspective, the greater the value addition that the start-up’s
products/services provide, the easier it is to purchase the same. While all this makes sense, it
is necessary to consider the profitability part of the equation. At least investors should
understand that there has to be a time when the continuous growth phase should be replaced
with the profit-making phase. This can be achieved by increased revenues, decreased
operating costs, or a mix of both.
2022- a bad year for start-ups
I. Massive layoffs- a bad omen?
Layoffs are a natural part of any business; however, it becomes an area of concern when
companies across multiple industries show similar trends. In total, 8,364 employees have
been fired in 2022 from a combined total of 13 start-ups which comes to more than 640
employees fired per company on an average.
Start-up Employees laid-off Rationale
Lido More than 1200 Company shut operations due to funding crunch
Unacademy More than 1,000 Cost reduction and removing redundant roles
WhiteHat Jr. More than 1,000 Employees resigned after they were asked to return to the office
Cars24 More than 600 Cutting costs and performance-linked layoffs
Vedantu More than 600 Reduction in funding and drop in demand for online education
Trell More than 300 Cutting down costs and extending the business runway
Furlenco More than 180 Shifting to an asset-light model amidst expansion
Companies like Mfine, Trell, and Invact Metaversity have laid off large chunks of their
employee base owing to a plethora of reasons. On average, start-ups have laid about 17% of
their employees in 2022.
II. The deteriorating ed-tech industry
The edtech start-ups in India, after a year of massive consolidation, are facing existential
challenges. Some of the problems are detailed in the points below-
3. Established companies like Byjus have long been accused of pursuing over-aggressive
sales targets leading to extreme employee stress as they have to achieve over-
ambitious sales targets. Consumer posts targeting the company over poor products,
difficulties with cancellations and refunds, and bad teaching quality have been
rampant on social media for quite a while now.
Lido Learning has closed its operations and fired almost all of its employees even
after securing massive funding rounds from marquee investors like Alibaba and
Anupam Mittal.
Invact Metaversity, co-founded by Twitter India CEO Manish Maheswari, has also
been facing challenges. There was a tussle between the two co-founders and
challenges relating to funding. The start-up had raised capital from investors like
Kishore Biyani, BECO Capital, M Venture Partners, and Mohandas Pai.
III. Decreasing valuation
As discussed earlier, Paytm mall has lost more than 99.5% of its valuation, which shocked
many, including the investors. However, the exit of early investors like the Alibaba group has
allowed Paytm group to buy back its shares at a very low price.
Zomato’s share has lost more than half of its value since the beginning of this year, wiping
out thousands of crores (Rs. 88,000 Cr) of its market capitalization. Similarly, Nyka has lost
around a third of its value since the start of 2022.
Possible solutions
Here are a couple of possible solutions that start-ups can follow
1. Switching from the hire and fire model to more long-term impact-creating models is
an excellent way to prevent attrition. Start-ups often invest a large portion of their
money on employee training which it needs to recoup from the employee down the
line. This amount is effectively lost if the employee is laid off without the
organization breaking even on the training cost.
2. Prioritizing business continuity and strategizing extensively on extending the business
runway for start-ups. It seems that many start-ups are not able to judiciously utilize
the funding they receive and go for business expansion without strengthening their
core competencies. This should never be the case as it leads to the start-up
overstretching its assets.
3. Change the business outlook from being focused on growth to focusing on
profitability. Although growth is an essential aspect of the business, the importance of
turning a profit remains as the proverbial elephant in the room that needs to be talked
about. Well-known bootstrapped start-ups such as Zoho and Zerodha should lead the
way for future start-ups.
Conclusion
As dire as the situation might seem, there is a lot of time and opportunities for the start-up
ecosystem to introspect and change its direction for the better. There is an element of trial-
and-error that is still going on in the country's nascent start-up ecosystem. With time as more
founders and investors realize the role that profitability plays in business continuity, the better
the outcome will be for all stakeholders involved.