Software as a Service Using the Web Created by :- Bhavadip Gothadiya (16MCA019) SaaS Presentation Slide Cloud Computing Guided by :- Dr Rajan Datta Institute of Technology Nirma University - Ahmedabad

1. YOUR LOGO
Software as a Service using the Web
15MCA060 (Abhishek Vadodariya)
16MCA019 (Bhavadip Gothadiya)
16MCA040 (Nirav Patel)

2. YOUR LOGO
Introduction
 Contents
 Introduction Definition of SaaS
 Opportunities of SaaS
 Points of consideration
 Risks of SaaS
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3. YOUR LOGO
Introduction Definition of SaaS
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 Software-as-a-Service (SaaS) has evolved from limited on-line software delivery of the
1990s to a fully matured “direct-sourcing” business model for enterprise applications
 SaaS is one of the fastest growing concepts: more than 10 million companies will be
using SaaS in the next 5 - 10 years; more than 50% of all Fortune 500 companies are
already using SaaS
 According to influential IT institutes, SaaS is the leading business model of choice for
2008/2009
 Virtually all big software/service vendors (IBM, Microsoft, Oracle, Cisco) are investing
heavily in SaaS
 With the continuously increasing bandwidth and reliability of the internet, using web
services over the (public) internet has become a viable option

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Introduction Definition of SaaS
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Note*: Sample size: 42, Respondents’ profile: Software decision makers at companies of all sizes that are currently piloting or using SaaS, Geography: Europe
Source 1: Forrester The State Of Enterprise Software Adoption In Europe Jan 2006
Companies (incl. SMB’s) using or piloting SaaS
software applications, HR , messaging, securityand
supply chain management all top customer
relationship management (CRM) in adoption.
Last year, respondents were much more likely to
adopt SaaS for ERP (31%) and CRM (27%):CRM
has in fact grown by 11% while ERP remained
static.
0% 10% 20% 30% 40% 50% 60%
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Other
Human Resources (HR)
Messaging (incl. email, calendar, contacts, IM)
Security
Supply Chain Management
Customer relationship management(CRM)
Enterprise resource planning (ERP)
Prominent SaaS applications

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Drivers for SaaS Adoption

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Opportunities of SaaS
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 Software provided as a service by a software vendor to multiple customers with the
following main characteristics:
 Standardization of software – eventually customized for specific customers and
markets – License based on usage (subscription or “pay-as-you- go”)
 Service including maintenance, support and upgrades – Data storage at the SaaS
vendor
 Web based – usage over the (public) internet

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Opportunities of SaaS
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 SaaS offers potential for lowering the Total Cost of Ownership
 Lower operational costs
 No large scale, costly, high risk implementations of applications
 Fewer operational resources for application management
 No platform and hardware (maintenance) costs for application servers
 Reduced operational complexity: software delivered as a transparent service through
the web
 Minimized software development costs – No lengthy software development and
testing cycles
 Lower costs for software use
 No software license and annual maintenance fees
 No expensive software upgrades
 Lower application consultancy and support costs

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 SaaS allows corporations to focus on core business activities and responsibilities
 Transparent overview and usage of electronic data and information
 Automation of iterative, manual tasks
 Faster Time to Market – easy to scale software
 More flexibility in changing and modifying application services for business needs –
Full-scale integration of business processes
 Control over IT
 Minimized IT Service Management efforts mainly focused on availability – Well-
defined SLAs between the corporation and the IT vendor
 More predictable cash flow – easier licensing based on access/usage of software
 Increased productivity and improved user satisfaction – Shorter implementation times
for IT services and changes – Single point of entrance to business applications
provided via the web – Automatic software upgrades with minimal outage
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Opportunities of SaaS

10. YOUR LOGO
Considerations of SaaS
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 Depreciation of existing software and software servers
 Integration/alignment of existing Service Management processes and the processes
of the SaaS vendor(s)
 Single or multi-vendor solutions
 Standardized or customized services
 Several pricing models possible
 Identity & Access Management
 The rate of “outsourcing”
 Logging and monitoring
 Data confidentiality/integrity
 By using SaaS, the business (critical) data is stored at remote location. It may well
lead to extreme dependency on vendor’s integrity and expertise

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Security and Privacy
Ability to Customize
Visibility and Control
Data accessibility
Global reach
Ease of provisioning
Business agility
Manageability
The Industry Debate
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The Industry Debate SaaS vs. S+S
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The Move Is OnEnterprise
Software
Consumer
Web
Desktop
Software
Microsoft Online Suite
Apple iTunes, iPhone SDK
Adobe AIR
Quicken Online
IBM Blue Cloud, Lotus Bluehouse
SAP Business ByDesign
Siebel CRM OnDemand
Sun Hydrazine
Google Gears, Earth, Picasa
Yahoo! IM, Konfabulator widgets
eBay Turbo Lister, Outlook AddIn
Pure-Play
SaaS
Phase 2
Salesforce.com
NetSuite Office
Zoho CRMPage  13

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 IBM Lotus Notes
 IBM Lotus Quickr
 IBM Lotus Connections
 Microsoft Office SharePoint Server 2007
 Microsoft Exchange 2007
 Microsoft Team Foundation Server
 Microsoft Project 2007
 Microsoft Customer Relationship Management
 Web conferencing solution
 Microsoft Office Communicator 2005
 Blackberry Synchronization
Offering

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Questions?