This presentation was provided by Mike Poulin of Colgate University Libraries, during the NISO Forum "Performance Measures and Assessment" held on June 1, 2009.

1. Performance Measures and Assessment:
Critical Tools During Challenging Times
NISO Forum
June 1, 2009 • Baltimore, MD
www.niso.org/news/events/2009/assess09
Thanks to our Breaks Sponsor
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