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Social Commerce is…
the next big thing
          Antony Hing
          August 2011

         For Students of
 The Graduate School of Business
 University of Technology Sydney

                                   1
About us




       Who are we?
What do we do / occupations?

                               2
Humans can’t help it: we need to belong
         Seth Godin - Tribes




                                          3
Since the year 2000

  The Global pie is bigger and easier to reach

  Online Ad Market $0 to $200B pa by 2015

  Internet users grow from 100M to 2Billion

  Cloud gives social media: culture-changing
  power as users top 1 billion

  Emergence of sophisticated
  ‘cloud-based ecosystems’
  (ie hardware, OS, Apps, Services)


                                                 4
Cloud-based eco-system – Social Media




               http://www.lumapartners.com/lumascapes/display-ad-tech-lumascape/
                                                                                   5
Cloud-based eco-system Social Commerce




                http://www.lumapartners.com/lumascapes/display-ad-tech-lumascape/
                                                                                    6
Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer              7
Social Commerce is attracting more competitors



                                                      324 Million
                                                      Websites




“The scary thing is that most of the growth has occurred in the last 12 months”

                                                Eugene Ware, Market Samurai
                                                                                  8
is making social networks more valuable



          “If you don’t use social media
               you won’t get traffic”

   internet marketing plans must integrate
   social media because Google has made
   social content a ranking factor…

                              Michelle Macphearson
                      Internet Marketing Authority, 22 Feb 2011




                                                                  9
You & Social media – connect, engage, influence!


•   Who uses it?
•   Which sites?
•   What tools?
•   How often how long?
    (This year v last year)
• What for?
• Following/followers?


                                                   10
… how they shop,
                                               live and learn




Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer              11
Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer              12
Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer              13
Tablets will spread the ‘social cloud’ faster, wider

          1 in 3 by 2015 will use tablets
       When will your site be tablet-friendly?




        See articles by Tim Bajarin for more information and analysis

                                                                        14
The conversation around content is now king.




The opportunity is: publish your way to success
Super-charged word of mouth will determine
       the success or failure of brands
                                                  15
Authorities

•   Susan Rice-Lincoln
•   Brian Solis
•   Mari Smith
•   Brian Halligan
•   George Hsu
•   Tim Bajarin
•   James Schramko
•   David Rogers - Columbia Business School

                                              16
Social Commerce: $30B in 4 years to ‘$?’ in 6 to 10 years




    Leaders are publishing their way
    to success and claiming the
    Trusted Authority space.
    Why not you?




                       Additional information and commentary: KPMG ViewPoint April 2011
                                                      Scott Cass-Dunbar and Sean O’Byrne

                                                                                           17
Social Media impacts all areas of Marketing




               Additional information and commentary: KPMG ViewPoint April 2011
                                              Scott Cass-Dunbar and Sean O’Byrne

                                                                                   18
Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer              19
Who cares if the devil wears Prada?

“Fashion editors and department store buyers
have long had the biggest say in what parts of
designer collections make it to market.”

Disrupting the status quo:
  – Fashionstake.com
  – Polyvore.com

  http://mashable.com/2011/06/19/social-shopping-fashion-production/


                                                                       20
ShoesOfPrey.com.au – what engage means!




                                          21
Case Study:

Can Australia launch a social network that
     can bring positive change to the
          global film industry?




                                             22
The Core Problem


Film audiences struggle
to find films they like,




                      while filmmakers from
                      60+ industries worldwide
                      struggle to find their audiences


                                                         23
Each year so few films gain release!
                          Feature films produced yearly

                                                       20,000+              Submitted at Festivals & Marts


                                                        1,100               Typical Cinematic Release




      How is 1,100* new films for                              How much bigger would the market
        660,000,000* people                                     be if more films were accessible?
• sustainable for thousands of                               • What of stories/documentaries that
  excluded filmmakers?                                         need to be told that aren’t gaining
• satisfying for tens of millions of                           exposure?
  movie-goers?                                               • What of creating a better, even
• desirable for the film industry?                             participatory experience of film?


                         * Data extrapolated from MPAA Theatrical Market Statistics 2009 and Marche Du Film Focus 2009 reports


                                                                                                                             24
Social networkers love to talk film!
Movies are the most discussed category in social media circles - UM 2010
                                                                 Universal McCann Wave 5




~ 500 million share                                                     I share opinions


 opinions on film                                                       I write / create content


                                                                        I seek info to keep up to date


                                                                        I seek info when I need it




Yet there’s no globally prominent social network site dedicated to the global film
    industry and film fans - unlike Flickr (photos), Last.fm (music), YouTube (videos)

                                                                                                         25
Conversation = the new exposure medium

                  “Of the thousands of independent films
                  produced around the world each year, the
                  vast majority get little or no distribution, left
                  to flounder in obscurity”
                                    Liz Rosenthal, Director of Power-to-the-Pixel,
                                      and Strategy Advisor to the UK Film Council




“If a diverse film culture is ever going to flourish, we have to
move towards a new model, where filmmaking is recognised as
an ongoing conversation between filmmakers and their audiences”
                                             Ted Hope, producer of over 50 films
                                (eg American Splendor, 21 Grams, Adventureland)


                                                                                     26
Filmmaking: toward a social model

                                         The conventional approach
Formation       Development        Pre-production     Production      Post-production      Delivery          Build
                                                                                                             End of Project
                                                                                                             Fan base
Define &        Green-light        Physical           Exercise        Editing and post     Provide           for next
establish       Story              production prep    material        production           advertising
production                                            agreements                           stills, key
                                                                                                             project
                Create 30 sec      Prep marketing                     Conduct audience     artwork and
company
                teaser             materials          Music           test screenings of   music cue
Prepare
develop-
         Engagement:Obtain banking &
            Compile film starts earlier and continues from project to project
                                                                      workreel and
                                                                      trailers
                                                                                           sheets
                comparatives       insurance          Conduct
ment activity                                         audience test                        Finalize key
                                   facilities                         Launch domestic      production
plan            Assemble                              screenings of   branding             and music
                creative team      Negotiate studio   workreel and
Prepare                                                                                    contracts
                                   & distribution     trailers        Sell the open
investment      Pitch to studios
                                   agreements                         global ancillary     Deliver visual
offer           & Distributors
                                                                      markets &            & audio film
                                   Plan & engage
Raise finance   Go No-Go                                              international        and trailer
                                   pre-sales
                If yes continue                                       territories          masters
Announce        development        Activate

    Engagement with the film audience increases
company to
domestic &
                Attach Director
                                   completion bond
                                   Complete final
                                                                                           Organise chain
                                                                                           of title
Inter-                                                                                     documents,
                                   pre-production
   Film lifetime value and ‘next-project’ awareness
national
distributors
                Create shooting
                script
                                                                                           copyright,
                                                                                           Rights and
                Attach voice                                                               Rights transfer
                actors                                                                     documents,
                                                                                           etc.




                                                                                                                              27
The Opportunity: enriching the film experience

                                                    1. the ‘social’ experience of film
                                                    2. discovery and access to new,
                                                    previously undistributed content
                                                    social media is the ideal platform
                                                    for this shared cultural activity.




Illustration: from Universal McCann – When did we
start trusting strangers?




                                                                                         28
When Film Goes Social: Project Borneo 3D


Audiences ultimately determine film success
•   Social media has built strong early-stage awareness
    among millions of school kids, teens and their
    families worldwide
•   ‘Cast-Candidates’ submitting pitches using YouTube
    have generated strong audience engagement
•   United communities from all over the world share a
    strong sense of involvement for a good cause:
    saving Orang-utans and their forests.


                                                          29
www.movr.com - enrich your film experience




                                             30
Trade Sales – some examples
                   estimated: US$50 - $100M


                   estimated: US$20 - $30M


                   US$280M all cash deal


                   In US$18.9B merger between
                   Vivendi Blizzard and Activision

                   US$700M – accumulated
                   700,000+ subscribers since
                   2005, subscribers pay US$58pa


                    US$8.5B

                                                     31
Exit by IPO?


 ~ >$50 billion                                           Median                Median                 Median
 30 X its $2.34B                                          $520M                 $242M                  $677M
 Funding

 valued at $10B




 IPO US$8.9B
   May 2011


                                                         source: TechCrunch
                                       Modelling The True Value Of Social Networks: 2009 Edition
                   http://www.techcrunch.com/2009/06/04/the-true-value-of-social-networks-the-2009-updated-model/   32
Social Commerce – Key Points
1. The lure of social commerce is attracting more competitors
2. Cloud ecosystems are driving social commerce
3. iPads and Tablets will make the ‘social pie’ bigger, sooner
4. Changes at Google are favouring social media
5. It’s all about engagement, interaction, participation
6. The conversation around content is now king
7. Supercharged word of mouth will make or break brands
8. Leaders are publishing their way to success
9. Get prepared, skilled, practiced and connected
10. Better yet aim to become a trusted authority in your niche!

                                                                  33
Thank you!
Antony Hing
Co-founder & Director

Email: Antony.Hing@Movr.co
LinkedIn:
http://au.linkedin.com/in/antonyhing
Web: www.movr.com




                                       34

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Social Commerce - the next big thing

  • 1. Social Commerce is… the next big thing Antony Hing August 2011 For Students of The Graduate School of Business University of Technology Sydney 1
  • 2. About us Who are we? What do we do / occupations? 2
  • 3. Humans can’t help it: we need to belong Seth Godin - Tribes 3
  • 4. Since the year 2000 The Global pie is bigger and easier to reach Online Ad Market $0 to $200B pa by 2015 Internet users grow from 100M to 2Billion Cloud gives social media: culture-changing power as users top 1 billion Emergence of sophisticated ‘cloud-based ecosystems’ (ie hardware, OS, Apps, Services) 4
  • 5. Cloud-based eco-system – Social Media http://www.lumapartners.com/lumascapes/display-ad-tech-lumascape/ 5
  • 6. Cloud-based eco-system Social Commerce http://www.lumapartners.com/lumascapes/display-ad-tech-lumascape/ 6
  • 7. Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer 7
  • 8. Social Commerce is attracting more competitors 324 Million Websites “The scary thing is that most of the growth has occurred in the last 12 months” Eugene Ware, Market Samurai 8
  • 9. is making social networks more valuable “If you don’t use social media you won’t get traffic” internet marketing plans must integrate social media because Google has made social content a ranking factor… Michelle Macphearson Internet Marketing Authority, 22 Feb 2011 9
  • 10. You & Social media – connect, engage, influence! • Who uses it? • Which sites? • What tools? • How often how long? (This year v last year) • What for? • Following/followers? 10
  • 11. … how they shop, live and learn Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer 11
  • 12. Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer 12
  • 13. Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer 13
  • 14. Tablets will spread the ‘social cloud’ faster, wider 1 in 3 by 2015 will use tablets When will your site be tablet-friendly? See articles by Tim Bajarin for more information and analysis 14
  • 15. The conversation around content is now king. The opportunity is: publish your way to success Super-charged word of mouth will determine the success or failure of brands 15
  • 16. Authorities • Susan Rice-Lincoln • Brian Solis • Mari Smith • Brian Halligan • George Hsu • Tim Bajarin • James Schramko • David Rogers - Columbia Business School 16
  • 17. Social Commerce: $30B in 4 years to ‘$?’ in 6 to 10 years Leaders are publishing their way to success and claiming the Trusted Authority space. Why not you? Additional information and commentary: KPMG ViewPoint April 2011 Scott Cass-Dunbar and Sean O’Byrne 17
  • 18. Social Media impacts all areas of Marketing Additional information and commentary: KPMG ViewPoint April 2011 Scott Cass-Dunbar and Sean O’Byrne 18
  • 19. Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer 19
  • 20. Who cares if the devil wears Prada? “Fashion editors and department store buyers have long had the biggest say in what parts of designer collections make it to market.” Disrupting the status quo: – Fashionstake.com – Polyvore.com http://mashable.com/2011/06/19/social-shopping-fashion-production/ 20
  • 21. ShoesOfPrey.com.au – what engage means! 21
  • 22. Case Study: Can Australia launch a social network that can bring positive change to the global film industry? 22
  • 23. The Core Problem Film audiences struggle to find films they like, while filmmakers from 60+ industries worldwide struggle to find their audiences 23
  • 24. Each year so few films gain release! Feature films produced yearly 20,000+ Submitted at Festivals & Marts 1,100 Typical Cinematic Release How is 1,100* new films for How much bigger would the market 660,000,000* people be if more films were accessible? • sustainable for thousands of • What of stories/documentaries that excluded filmmakers? need to be told that aren’t gaining • satisfying for tens of millions of exposure? movie-goers? • What of creating a better, even • desirable for the film industry? participatory experience of film? * Data extrapolated from MPAA Theatrical Market Statistics 2009 and Marche Du Film Focus 2009 reports 24
  • 25. Social networkers love to talk film! Movies are the most discussed category in social media circles - UM 2010 Universal McCann Wave 5 ~ 500 million share I share opinions opinions on film I write / create content I seek info to keep up to date I seek info when I need it Yet there’s no globally prominent social network site dedicated to the global film industry and film fans - unlike Flickr (photos), Last.fm (music), YouTube (videos) 25
  • 26. Conversation = the new exposure medium “Of the thousands of independent films produced around the world each year, the vast majority get little or no distribution, left to flounder in obscurity” Liz Rosenthal, Director of Power-to-the-Pixel, and Strategy Advisor to the UK Film Council “If a diverse film culture is ever going to flourish, we have to move towards a new model, where filmmaking is recognised as an ongoing conversation between filmmakers and their audiences” Ted Hope, producer of over 50 films (eg American Splendor, 21 Grams, Adventureland) 26
  • 27. Filmmaking: toward a social model The conventional approach Formation Development Pre-production Production Post-production Delivery Build End of Project Fan base Define & Green-light Physical Exercise Editing and post Provide for next establish Story production prep material production advertising production agreements stills, key project Create 30 sec Prep marketing Conduct audience artwork and company teaser materials Music test screenings of music cue Prepare develop- Engagement:Obtain banking & Compile film starts earlier and continues from project to project workreel and trailers sheets comparatives insurance Conduct ment activity audience test Finalize key facilities Launch domestic production plan Assemble screenings of branding and music creative team Negotiate studio workreel and Prepare contracts & distribution trailers Sell the open investment Pitch to studios agreements global ancillary Deliver visual offer & Distributors markets & & audio film Plan & engage Raise finance Go No-Go international and trailer pre-sales If yes continue territories masters Announce development Activate Engagement with the film audience increases company to domestic & Attach Director completion bond Complete final Organise chain of title Inter- documents, pre-production Film lifetime value and ‘next-project’ awareness national distributors Create shooting script copyright, Rights and Attach voice Rights transfer actors documents, etc. 27
  • 28. The Opportunity: enriching the film experience 1. the ‘social’ experience of film 2. discovery and access to new, previously undistributed content social media is the ideal platform for this shared cultural activity. Illustration: from Universal McCann – When did we start trusting strangers? 28
  • 29. When Film Goes Social: Project Borneo 3D Audiences ultimately determine film success • Social media has built strong early-stage awareness among millions of school kids, teens and their families worldwide • ‘Cast-Candidates’ submitting pitches using YouTube have generated strong audience engagement • United communities from all over the world share a strong sense of involvement for a good cause: saving Orang-utans and their forests. 29
  • 30. www.movr.com - enrich your film experience 30
  • 31. Trade Sales – some examples estimated: US$50 - $100M estimated: US$20 - $30M US$280M all cash deal In US$18.9B merger between Vivendi Blizzard and Activision US$700M – accumulated 700,000+ subscribers since 2005, subscribers pay US$58pa US$8.5B 31
  • 32. Exit by IPO? ~ >$50 billion Median Median Median 30 X its $2.34B $520M $242M $677M Funding valued at $10B IPO US$8.9B May 2011 source: TechCrunch Modelling The True Value Of Social Networks: 2009 Edition http://www.techcrunch.com/2009/06/04/the-true-value-of-social-networks-the-2009-updated-model/ 32
  • 33. Social Commerce – Key Points 1. The lure of social commerce is attracting more competitors 2. Cloud ecosystems are driving social commerce 3. iPads and Tablets will make the ‘social pie’ bigger, sooner 4. Changes at Google are favouring social media 5. It’s all about engagement, interaction, participation 6. The conversation around content is now king 7. Supercharged word of mouth will make or break brands 8. Leaders are publishing their way to success 9. Get prepared, skilled, practiced and connected 10. Better yet aim to become a trusted authority in your niche! 33
  • 34. Thank you! Antony Hing Co-founder & Director Email: Antony.Hing@Movr.co LinkedIn: http://au.linkedin.com/in/antonyhing Web: www.movr.com 34