Making your Business more Efficient. Real examples of businesses using tools to become more productive. Andy Carruthers hardbasket.com Book a video call calendly.com/andycblog/30min Connect linkedin.com/in/andycarruthers/

2. What Apps do you use?
Vote at slido.com with
#182233

4. This is how Icebreaker's Zaps work:
1. A Zap triggers when a customer submits a Wufoo form on Icebreaker's site.
2. A filter step takes out submissions that don't have comments.
3. Submissions that aren't in English are sent through a Filter by Zapier step.
4. Comments that aren't in English are then translated with a Translate by
Zapier step.
5. The translated comments are then sent into the team's Slack channel,
along with what region the comment came from and what rating they
submitted with it.
6. All the comments and accompanying data are also sent to a new row in an
Excel sheet.
7. Icebreaker's customer service team is also notified in Slack if a customer
wants to be followed up with.

5. Result

6. What apps do you use?
ⓘ Start presenting to display the poll results on this slide.

8. 'Easy automation': How Zapier
helped this home reno company
scale

9. "The order process was totally manual,"
"An order was created in Trello manually, with all the
data—order number, reference, brand, distributor, price.
It took around seven minutes to create an order."

12. Result
Saved 6 hours a week
Better customer service😄
Better team experience

13. How a one-woman nonprofit scaled to
deliver thousands of meals to people
in need
Lasagna Love uses automation to focus on what matters most

14. In order to onboard new
Lasagna Mamas, Rhiannon had
been manually sending out links
and welcome emails, and
entering information into their
database. With Zapier, she was
able to automate the whole
process.
Each Lasagna Mama signs up online via a Squarespace form,
which populates a spreadsheet with raw data. That's the initial
trigger, and Zapier takes care of the rest:
● Zapier automatically creates a personalized Google Sheet
●
● Zapier automatically creates a custom Bitly link that they
can use if they need to send a text message
●
● Zapier automatically creates a custom welcome email that
includes a link to the personalized Google Sheet.
●
● Zapier automatically reorders the information and sends it
into their master Lasagna Mama database

15. Result
Saved 200 hours
Better customer service😄
Better team experience

16. Wellington Sign Business uses new
Technology to become more efficient

17. New way

18. Result
Saved 2 hours per week, 104 hours per year
Better customer service😄
Better team experience

19. Christchurch Marketing Business uses
new Technology to become more efficient

20. New way

22. New way

24. Result
Saved 5 hours per week, 260 hours per year
Better customer service
Better team experience
Reduced the time to manage the job😃

25. Is time or money more
important?
Vote at slido.com with
#182233

26. Manually entering data from
emails

27. Christchurch Recruitment Business uses
new Technology to become more efficient

28. New way

29. Result
Saved 40 hours per week, 2,080 hours per year
Better team experience😄

30. What is more important to
you?
ⓘ Start presenting to display the poll results on this slide.

32. Auckland Business uses new Technology
to become more efficient

33. New way

34. Result
Saved 4 hours per week, 200 hours per year
Better team experience😄

35. Next Step
Visit hardbasket.com/zapier
Book a free 20 min call to find out how to use
Technology to be more productive