AmCham Taipei invited over 400 member companies to take the survey about COVID-19 and its impact on their business. This survey was conducted between April 6 and April 9, 2020.

1. C.W. Chin
Chairman
American Chamber of Commerce in Taipei
April 15, 2020
COVID-19 FLASH SURVEY
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2. SUMMARY OF RESULTS
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 33% Response Rate among 404 main member companies
• Few member companies thinking about layoffs, furloughs
• Many think pandemic will be over in Q3
• High confidence the economy will recover in the coming
18 months.
• Extremely high approval rating for the government’s
efforts to contain the virus.

3. To what extent has the COVID-19 outbreak negatively
impacted your business in Taiwan?
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77% say that the pandemic has negatively impacted their business
29.9%
47.0%
21.6%
1.5%
0%
Large extent
Some extent
Small extent
Don't know
Not at all

4. How has the outbreak impacted your business in Taiwan?
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87.3%
66.4%
43.3%
22.4%
3.0%
0.8%
7.5%
Disruption to travel/event plans
Decreased demand for
products/services
Disruption to supply chain
Reduced staff/
staff unable to return to work
Forced to relocate factories/
plants in China to other locations
Not at all
Other

5. To what extent do you expect your business in Taiwan to be
negatively impacted in the first half?
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11.2%
14.9%
61.2%
12.7%

6. What effect do you think the COVID-19 outbreak will have
on Taiwan’s 2020 GDP?
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17.9%
19.4%
39.6%
21.6%
1.5%

7. How confident are you in the recovery of Taiwan’s economy
in the coming 18 months?
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29.9%
14.2%
53.7%
0.8%
1.5%
84% express a degree of confidence

8. When do you expect the pandemic to end?
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36.6%
15.7%
25.4%
22.4%

9. Did your company already have an official emergency response plan
for pandemics in place before the COVID-19 outbreak occurred?
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71.6%
2.2%
26.1%

10. What new precautionary measures has your company begun
instituting since the start of the outbreak in Taiwan?
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82.8%
91.0%
82.1%
94.8%
30.6%
Checking temperatures of all
employees and visitors
Providing hand sanitizer to
employees and visitors
Disinfecting work areas
Rearranging office space to maintain
distance between employees
Limiting or restricting employee
travel
Limiting or restricting visitors on
company premises
Other
72.4%
44.0%

11. Have you instituted alternative working arrangements for
your employees, such as remote working?
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83.6%
1.5%
14.9%

12. Have the alternative working arrangements
negatively affected productivity?
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52.4%
23.4%
24.2%

13. Have you furloughed or laid off any employees or plan to do
so if the situation worsens?
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4.5%
9.7%
62.7%
17.2%
6.0%
Yes, we already have
We have plans to do
so, if needed
No plans or
intentions to do so
Don't know
Haven’t decided

14. How satisfied are you with the Taiwan government’s efforts
to control the COVID-19 outbreak so far?
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23.9%
4.5%
70.9%
0%
0.8%
95% satisfied with the government’s performance

15. How satisfied are you with the government’s economic relief
measures in the wake of the crisis?
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27.6%
13.4%
47.8%
2.2%
9.0%
41% satisfied with the economic relief measures

16. In which areas do you think the government could improve?
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50.0%
61.2%
28.4%
17.9%
17.9%
Financial aid, subsidies, or loans to affected industries
Tax benefits or alleviation
Improved government communication and
feedback mechanisms
Increased supply of masks and protective
equipment to essential sectors
Guidelines on post-outbreak HR practices
More detailed directions for protecting employee health
Other
26.9%
26.1%
10.5%
Stricter quarantine enforcement/travel restrictions
More up-to-date official information provided in English
Testing and contact tracing
2.2%
6.7%

17. Which of the following best describes your company’s
primary activity in Taiwan?
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9.7%
9.0%
14.2%
2.2%
2.2%
10.5%
8.2%
Information and communications technology (ICT)
Chemicals/Energy
Healthcare-related products and technologies
Media & Entertainment
Consumer goods & Food/Beverage
Retail & Trade
Other
17.9%
6.7%
19.4%
Professional services
Travel and tourism
Financial services

18. THANK YOU
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