AmCham Taiwan announced the results of the Chamber’s 2022 Business Climate Survey (BCS) on January 19, 2022. The survey discloses that a record percentage of respondents – over 87% – expressed confidence in Taiwan’s economic performance for the coming year. Member companies of the American Chamber of Commerce in Taiwan are feeling overwhelmingly optimistic about the years ahead,
3. • Working Experience
• 2000 ~: Assistant General Counsel of Microsoft and GM of
Microsoft Taiwan Corporate, External, and Legal Affairs
(CELA)
• 2018 ~: General Manager of LinkedIn Taiwan Branch
• 1993~2000: Baker & McKenzie (Taipei + San Diego)
• Education
• EMBA degree from Business School of National ChengChi
University
• LL.M degree from U.C. Berkeley School of Law
• LL. B degree from National Taiwan University
• Community affairs
• Chairperson, Governor and Co-chairs of IP & Licensing
Committee of AmCham Taiwan
• Chairperson of Licensing Executives Society (LES) Chinese
Taipei
• President of Berkeley Law Taiwan Alumni (BLTA)
• Deputy Chairperson of Taiwan Technology Industry Legal
Officers Association (TILO)
• Executive Board of Information Service Industry Association of
R.O.C.(CISA)
• Member of Intellectual Property Committee, Chinese National
Federation of Industries
• Adjunct Assistant Professor of School of Law, Soochow
University
Vincent Shih is Assistant General Counsel of Microsoft and
GM of Microsoft Taiwan Corporate, External, and Legal
Affairs (CELA) team. In addition to sitting in Microsoft Asia
CELA Leadership Team, serving as CELA Asia Sustainability
co-Lead and supporting Microsoft GCR Marketing and
Operation Group, he also serves as Taiwan Branch General
Manager for LinkedIn and is active in community affairs.
Vincent is dedicated to bringing Microsoft's global vision into
Taiwan and support Taiwan industry's digital transformation
journey by introducing the most innovative technology
solutions such as AI, Metaverse, Sustainability and
Cybersecurity.
Vincent Shih 施立成
4. 4
Report on Results
• Survey Period:
Dec. 1, 2020 – Jan. 7, 2021
• The survey was sent to 412 eligible
respondents among the voting
representatives of the Chamber’s member
companies. 178 recipients took the survey
for a response rate of about 43%.
5. Economic prospects - How confident are you about Taiwan’s
economic growth outlook?
Next 12 months
87%
somewhat or
very confident
(86% in 2021)
Next 3 Years
83%
somewhat or
very confident
(78% in 2021)
87.08% of those surveyed expressed
confidence about 2022, including an all-time
high of 45.51% saying they are “very confident.”
5
The degree of confidence continues
to be strong beyond this year.
6. Business environment - How confident are you about your
company’s revenue growth prospects in Taiwan ?
Over next 12 months
90%
either somewhat or very
confident
(82% in 2021)
Over next 3 years
91%
either somewhat or very
confident
(84% in 2021)
Revenue growth is widely expected both in 2022
and over the coming three years.
6
7. 7
How satisfied are you with the Taiwan government's efforts to
control the COVID-19 outbreak so far?
How satisfied are you with the government's economic relief
measures in the wake of the crisis?
COVID-19 Impact and Relief Measures
Large extent
Some extent
Small extent
Not at all
Don’t know
To what extent did the summer
outbreak of local COVID-19 infections
negatively impact your business in
Taiwan?
Nearly 64% in 2021
Over 96% in 2021
86.8% of respondents were
impacted to some degree.
8. 8
How important is it that the government begin
plans to gradually reopen borders and reduce
travel restrictions?
What criteria should be met to
ensure that a gradual reopening
of the border is safe and
effective?
COVID-19 and Business Impact
To what extent is your business impacted by
delays in approval or denials of applications for
short-term or long-term business visas to enter
Taiwan?
77.71% 70+% full vaccination rate
68.29% demonstrated capacity of Taiwan’s hospital
system to manage both COVID and non-COVID patients
63.25% a steady supply of vaccines
44.58% a relatively manageable percentage or overall number of
severe illnesses, critical care cases, and/or deaths
9. U.S.-China Increased Competition
9
What do you consider the economic impact of increased competition
between the U.S. and China to have been in Taiwan so far?
22.62% 16.4%
2022 2021
Negative perception
Positive perception
43.45% 50.82%
10. 10
Respondents
enthusiastically
support deeper
economic ties
with the U.S. and
other partners.
Strengthening Economic Relations
How important to your business in Taiwan is the island's negotiation of or participation in the following
agreements or partnerships?
11. 11
Cybersecurity and
misinformation/
disinformation
were the two
most pressing
concerns among
respondents.
Threats to Business Operations
To what extent do you regard the following as possibly impacting your company’s
business operations and competitive positioning in Taiwan in the coming year?
12. Apprehension about
Taiwan’s energy environment
has increased significantly.
77.9%
Extremely or somewhat
concerned 60.5%
(Up 15 percentage points
from last year)
Cost of Electricity
Power Supply Sufficiency
(Up 15 percentage points from last year)
12
73.7%
(Up 15 percentage points
from last year)
Progress toward
green energy
70.9%
(New question)
Grid resiliency
13. 13
• Only three years remaining
• May 2021 power outages
• Dec. 2021 energy-related referendum questions
2022 2021
2025 Nuclear-free Goal
To what extent will concerns about the practical achievability of the 2025 nuclear-free goal
affect your company’s decisions on future business expansion in Taiwan?
14. Taiwan’s tax system and regulations
14
To what extent do you agree that the following aspects of Taiwan’s tax system are favorable to
doing business in Taiwan?
15. Companies say they would be incentivized by
tax benefits and subsidies
15
To what extent do you agree the following incentives would help
stimulate foreign companies’ willingness to invest in Taiwan?
16. 16
Human Capital
Aspects of Taiwan’s human capital
are seen as globally competitive
Satisfaction level of ability to recruit enough and
capable personnel to meet business needs:
Expected change in the number of full-
time in Taiwan over the next 12 months:
40+% in 2021
48+% in 2021
17. Signature government programs
17
To what extent have the
following government
policies benefited Taiwan’s
economic development?
Respondents generally view
the Six Core Strategic
Industries program as
beneficial.
Confidence in the New
Southbound Policy has also
increased.
To what extent are you
satisfied with the
government’s progress so
far in implementing these
specific initiatives?
Six Core Strategic Industries New Southbound Policy
66%
Large or some extent
48%
Large or some extent
43%
Large or some extent
34%
Large or some extent
18. Six Core Strategic Industries
18
Under the Six Core Strategic Industries initiative, to what extent do you think policies
in the following areas are benefiting Taiwan’s economic development?
19. Bilingualism
19
To what extent do you think the Bilingual Nation 2030 policy will benefit
Taiwan’s economic development?
20. White Paper & Regulatory Environment
20
Taiwan’s regulatory environment
is considered to be improving.
Although more could be done to align rulemaking with
international norms and best practices.
A majority say that AmCham’s cooperation
with the National Development Council to
resolve industry issues has been productive.
Effectiveness of the quarterly meetings with
National Development Council to track and
facilitate progress on White Paper issues.
Laws and regulations can be
researched in a user-friendly way.
Draft regulations usually have a
sufficient public notice and comment
period before adoption.
Government usually avails itself of
sufficient multiple forms of research and
communication with stakeholders when
drafting new laws and regulations.
21. Government Attention & Priorities
21
Companies are pleased overall with
the government’s attention to industry.
61% specified that Taiwan’s ability to maintain
an adequate supply of energy to support
business and the economy should take
precedence on the government’s agenda in 2022.
Are you satisfied with top policymakers’ attention to
the needs of businesses in setting relevant policies?
What should be the government’s top priorities
during President Tsai's current term?
34% in 2021
22. About the Survey’s Participants
22
Respondents by Industry Number of Employees Number of Years
Operating in Taiwan
Professional
services
Other - include
semiconductors
& transportation
and logistics
Information and
communications
technology (ICT)
Consumer goods &
Food/Beverage
Healthcare-related
products and
technologies
Financial services
Chemicals/
Energy
Retail & Trade
Media &
Entertainment
101-250
51-100
21-50
0-5
501-1000
251-500
6-20
1001-2000
2000+
More than 30 years
5-10 years
21-30 years 11-20 years
Less than
5 years
AmCham companies come from a wide variety of industries,
employ both big and small teams, and have deep roots in
Taiwan.
13.25%
23. THANK YOU
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23
Editor's Notes
Confidence in the economy remains strong in 2022. “Taiwan has a solid foundation and infrastructure for growth,” said one survey-taker, while another noted that the “domestic market and export growth should remain strong, but tourism and international trade and investment will suffer until quarantine rules can be relaxed and international travel resumed.”
The three-year outlook remains high at 82.59%, although respondents raised concerns regarding the tourism industry, regional geopolitics, and Taiwan’s limited resources. “Global demand will continue post-COVID, but whether Taiwan’s power and water supplies will be enough to support the growth is questionable,” noted one survey-taker. Other concerns included an imbalance between domestic consumption and exports, as well as labor shortages on the island.
(Q1 Q2)
Asked to assess the prospects for their own business operations in 2022, a high 89.89% of the respondents described themselves as confident of a good year, with 41.01% saying they were very confident. “As Taiwan’s economy grows, so does our” business, noted one respondent.
An even higher proportion of respondents – 91.01% – reported that they are either very or somewhat confident about the outlook for their own business over the coming three years. “We will continue to invest and grow our business in line with the market, which we see is growing very well,” commented one survey-taker.
(Q3 Q4)
86.8% of respondents were impacted to some degree by Taiwan’s summer outbreak, which resulted in Level 3 restrictions that limited indoor gatherings to five people and required all businesses to enforce mask wearing and social distancing, among other measures.
(Q28, 29, 27)
(Q31, 35, 30, 32)
(Q10, 11)
Percentage of respondents who felt important about:
Bilateral trade agreement with the US: 66.07%
CPTPP: 63.09%
Double taxation agreement with the US: 55.95%
Plurilateral digital economy accords: 53.58%
(Q13)
(Q12)
(Q14)
With only three years remaining, concern is once again growing about the feasibility of meeting the government’s nuclear-free goals and how it might impact business operations in Taiwan. The two island-wide power outages that occurred in May 2021 and uncertainty in the weeks leading up to last December’s referendum questions related to energy sources may have added to the unease among respondents.
(Q15)
Q7
Many found the Taiwan tax authorities’ work to be efficient and the laws to be clear but were less positive about tax rates on individual income and the method for appealing tax collection actions.
Taiwan individual tax rate: 5-40%, depending on income level. Singapore: 0-22%; Hong Kong: 2-17%
Q8
(Q18, 19, 17)
Companies express confidence in the government’s major economic initiatives.
Despite enthusiasm for the two programs, many respondents indicated that the headway
achieved until now has been insufficient.
(Q21, 22)
Q20
High-tech, cybersecurity, and renewable energy are seen as having the most benefit so far, with medical technology a close runner-up.
Q23
While bilingualism is seen as a worthy policy objective, many also raise doubts about Taiwan’s capacity to become truly bilingual, especially within the timeline the government has set. One respondent noted that Taiwan historically lacks certain English-language advantages possessed by some of the regional neighbors with which it competes in areas such as talent and technology.
Q25, 6
Additional notes:
Policymakers’ attention - Another 45% express only slight satisfaction in this regard, indicating that more can be done to bridge the gap between the public and private sectors.
Top priorities - Boosting investment and Taiwan’s accession to the CPTPP were listed as additional priority areas.
(Q24, 26)