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the report
2022 BUSINESS
CLIMATE SURVEY
Vincent Shih
Chairperson
American Chamber of Commerce in Taiwan
2022 Set to Be Stellar Year
for the Taiwan Economy
• Working Experience
• 2000 ~: Assistant General Counsel of Microsoft and GM of
Microsoft Taiwan Corporate, External, and Legal Affairs
(CELA)
• 2018 ~: General Manager of LinkedIn Taiwan Branch
• 1993~2000: Baker & McKenzie (Taipei + San Diego)
• Education
• EMBA degree from Business School of National ChengChi
University
• LL.M degree from U.C. Berkeley School of Law
• LL. B degree from National Taiwan University
• Community affairs
• Chairperson, Governor and Co-chairs of IP & Licensing
Committee of AmCham Taiwan
• Chairperson of Licensing Executives Society (LES) Chinese
Taipei
• President of Berkeley Law Taiwan Alumni (BLTA)
• Deputy Chairperson of Taiwan Technology Industry Legal
Officers Association (TILO)
• Executive Board of Information Service Industry Association of
R.O.C.(CISA)
• Member of Intellectual Property Committee, Chinese National
Federation of Industries
• Adjunct Assistant Professor of School of Law, Soochow
University
Vincent Shih is Assistant General Counsel of Microsoft and
GM of Microsoft Taiwan Corporate, External, and Legal
Affairs (CELA) team. In addition to sitting in Microsoft Asia
CELA Leadership Team, serving as CELA Asia Sustainability
co-Lead and supporting Microsoft GCR Marketing and
Operation Group, he also serves as Taiwan Branch General
Manager for LinkedIn and is active in community affairs.
Vincent is dedicated to bringing Microsoft's global vision into
Taiwan and support Taiwan industry's digital transformation
journey by introducing the most innovative technology
solutions such as AI, Metaverse, Sustainability and
Cybersecurity.
Vincent Shih 施立成
4
Report on Results
• Survey Period:
Dec. 1, 2020 – Jan. 7, 2021
• The survey was sent to 412 eligible
respondents among the voting
representatives of the Chamber’s member
companies. 178 recipients took the survey
for a response rate of about 43%.
Economic prospects - How confident are you about Taiwan’s
economic growth outlook?
Next 12 months
87%
somewhat or
very confident
(86% in 2021)
Next 3 Years
83%
somewhat or
very confident
(78% in 2021)
87.08% of those surveyed expressed
confidence about 2022, including an all-time
high of 45.51% saying they are “very confident.”
5
The degree of confidence continues
to be strong beyond this year.
Business environment - How confident are you about your
company’s revenue growth prospects in Taiwan ?
Over next 12 months
90%
either somewhat or very
confident
(82% in 2021)
Over next 3 years
91%
either somewhat or very
confident
(84% in 2021)
Revenue growth is widely expected both in 2022
and over the coming three years.
6
7
How satisfied are you with the Taiwan government's efforts to
control the COVID-19 outbreak so far?
How satisfied are you with the government's economic relief
measures in the wake of the crisis?
COVID-19 Impact and Relief Measures
Large extent
Some extent
Small extent
Not at all
Don’t know
To what extent did the summer
outbreak of local COVID-19 infections
negatively impact your business in
Taiwan?
Nearly 64% in 2021
Over 96% in 2021
86.8% of respondents were
impacted to some degree.
8
How important is it that the government begin
plans to gradually reopen borders and reduce
travel restrictions?
What criteria should be met to
ensure that a gradual reopening
of the border is safe and
effective?
COVID-19 and Business Impact
To what extent is your business impacted by
delays in approval or denials of applications for
short-term or long-term business visas to enter
Taiwan?
77.71% 70+% full vaccination rate
68.29% demonstrated capacity of Taiwan’s hospital
system to manage both COVID and non-COVID patients
63.25% a steady supply of vaccines
44.58% a relatively manageable percentage or overall number of
severe illnesses, critical care cases, and/or deaths
U.S.-China Increased Competition
9
What do you consider the economic impact of increased competition
between the U.S. and China to have been in Taiwan so far?
22.62% 16.4%
2022 2021
Negative perception
Positive perception
43.45% 50.82%
10
Respondents
enthusiastically
support deeper
economic ties
with the U.S. and
other partners.
Strengthening Economic Relations
How important to your business in Taiwan is the island's negotiation of or participation in the following
agreements or partnerships?
11
Cybersecurity and
misinformation/
disinformation
were the two
most pressing
concerns among
respondents.
Threats to Business Operations
To what extent do you regard the following as possibly impacting your company’s
business operations and competitive positioning in Taiwan in the coming year?
Apprehension about
Taiwan’s energy environment
has increased significantly.
77.9%
Extremely or somewhat
concerned 60.5%
(Up 15 percentage points
from last year)
Cost of Electricity
Power Supply Sufficiency
(Up 15 percentage points from last year)
12
73.7%
(Up 15 percentage points
from last year)
Progress toward
green energy
70.9%
(New question)
Grid resiliency
13
• Only three years remaining
• May 2021 power outages
• Dec. 2021 energy-related referendum questions
2022 2021
2025 Nuclear-free Goal
To what extent will concerns about the practical achievability of the 2025 nuclear-free goal
affect your company’s decisions on future business expansion in Taiwan?
Taiwan’s tax system and regulations
14
To what extent do you agree that the following aspects of Taiwan’s tax system are favorable to
doing business in Taiwan?
Companies say they would be incentivized by
tax benefits and subsidies
15
To what extent do you agree the following incentives would help
stimulate foreign companies’ willingness to invest in Taiwan?
16
Human Capital
Aspects of Taiwan’s human capital
are seen as globally competitive
Satisfaction level of ability to recruit enough and
capable personnel to meet business needs:
Expected change in the number of full-
time in Taiwan over the next 12 months:
40+% in 2021
48+% in 2021
Signature government programs
17
To what extent have the
following government
policies benefited Taiwan’s
economic development?
Respondents generally view
the Six Core Strategic
Industries program as
beneficial.
Confidence in the New
Southbound Policy has also
increased.
To what extent are you
satisfied with the
government’s progress so
far in implementing these
specific initiatives?
Six Core Strategic Industries New Southbound Policy
66%
Large or some extent
48%
Large or some extent
43%
Large or some extent
34%
Large or some extent
Six Core Strategic Industries
18
Under the Six Core Strategic Industries initiative, to what extent do you think policies
in the following areas are benefiting Taiwan’s economic development?
Bilingualism
19
To what extent do you think the Bilingual Nation 2030 policy will benefit
Taiwan’s economic development?
White Paper & Regulatory Environment
20
Taiwan’s regulatory environment
is considered to be improving.
Although more could be done to align rulemaking with
international norms and best practices.
A majority say that AmCham’s cooperation
with the National Development Council to
resolve industry issues has been productive.
Effectiveness of the quarterly meetings with
National Development Council to track and
facilitate progress on White Paper issues.
Laws and regulations can be
researched in a user-friendly way.
Draft regulations usually have a
sufficient public notice and comment
period before adoption.
Government usually avails itself of
sufficient multiple forms of research and
communication with stakeholders when
drafting new laws and regulations.
Government Attention & Priorities
21
Companies are pleased overall with
the government’s attention to industry.
61% specified that Taiwan’s ability to maintain
an adequate supply of energy to support
business and the economy should take
precedence on the government’s agenda in 2022.
Are you satisfied with top policymakers’ attention to
the needs of businesses in setting relevant policies?
What should be the government’s top priorities
during President Tsai's current term?
34% in 2021
About the Survey’s Participants
22
Respondents by Industry Number of Employees Number of Years
Operating in Taiwan
Professional
services
Other - include
semiconductors
& transportation
and logistics
Information and
communications
technology (ICT)
Consumer goods &
Food/Beverage
Healthcare-related
products and
technologies
Financial services
Chemicals/
Energy
Retail & Trade
Media &
Entertainment
101-250
51-100
21-50
0-5
501-1000
251-500
6-20
1001-2000
2000+
More than 30 years
5-10 years
21-30 years 11-20 years
Less than
5 years
AmCham companies come from a wide variety of industries,
employ both big and small teams, and have deep roots in
Taiwan.
13.25%
THANK YOU
Download Full Report
Follow Us On
or visit us www.amcham.com.tw
Facebook: amchamtaipei
Twitter: amchamtaipei
23

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2022 Business Climate Survey

  • 1. 1 Scan to download the report 2022 BUSINESS CLIMATE SURVEY
  • 2. Vincent Shih Chairperson American Chamber of Commerce in Taiwan 2022 Set to Be Stellar Year for the Taiwan Economy
  • 3. • Working Experience • 2000 ~: Assistant General Counsel of Microsoft and GM of Microsoft Taiwan Corporate, External, and Legal Affairs (CELA) • 2018 ~: General Manager of LinkedIn Taiwan Branch • 1993~2000: Baker & McKenzie (Taipei + San Diego) • Education • EMBA degree from Business School of National ChengChi University • LL.M degree from U.C. Berkeley School of Law • LL. B degree from National Taiwan University • Community affairs • Chairperson, Governor and Co-chairs of IP & Licensing Committee of AmCham Taiwan • Chairperson of Licensing Executives Society (LES) Chinese Taipei • President of Berkeley Law Taiwan Alumni (BLTA) • Deputy Chairperson of Taiwan Technology Industry Legal Officers Association (TILO) • Executive Board of Information Service Industry Association of R.O.C.(CISA) • Member of Intellectual Property Committee, Chinese National Federation of Industries • Adjunct Assistant Professor of School of Law, Soochow University Vincent Shih is Assistant General Counsel of Microsoft and GM of Microsoft Taiwan Corporate, External, and Legal Affairs (CELA) team. In addition to sitting in Microsoft Asia CELA Leadership Team, serving as CELA Asia Sustainability co-Lead and supporting Microsoft GCR Marketing and Operation Group, he also serves as Taiwan Branch General Manager for LinkedIn and is active in community affairs. Vincent is dedicated to bringing Microsoft's global vision into Taiwan and support Taiwan industry's digital transformation journey by introducing the most innovative technology solutions such as AI, Metaverse, Sustainability and Cybersecurity. Vincent Shih 施立成
  • 4. 4 Report on Results • Survey Period: Dec. 1, 2020 – Jan. 7, 2021 • The survey was sent to 412 eligible respondents among the voting representatives of the Chamber’s member companies. 178 recipients took the survey for a response rate of about 43%.
  • 5. Economic prospects - How confident are you about Taiwan’s economic growth outlook? Next 12 months 87% somewhat or very confident (86% in 2021) Next 3 Years 83% somewhat or very confident (78% in 2021) 87.08% of those surveyed expressed confidence about 2022, including an all-time high of 45.51% saying they are “very confident.” 5 The degree of confidence continues to be strong beyond this year.
  • 6. Business environment - How confident are you about your company’s revenue growth prospects in Taiwan ? Over next 12 months 90% either somewhat or very confident (82% in 2021) Over next 3 years 91% either somewhat or very confident (84% in 2021) Revenue growth is widely expected both in 2022 and over the coming three years. 6
  • 7. 7 How satisfied are you with the Taiwan government's efforts to control the COVID-19 outbreak so far? How satisfied are you with the government's economic relief measures in the wake of the crisis? COVID-19 Impact and Relief Measures Large extent Some extent Small extent Not at all Don’t know To what extent did the summer outbreak of local COVID-19 infections negatively impact your business in Taiwan? Nearly 64% in 2021 Over 96% in 2021 86.8% of respondents were impacted to some degree.
  • 8. 8 How important is it that the government begin plans to gradually reopen borders and reduce travel restrictions? What criteria should be met to ensure that a gradual reopening of the border is safe and effective? COVID-19 and Business Impact To what extent is your business impacted by delays in approval or denials of applications for short-term or long-term business visas to enter Taiwan? 77.71% 70+% full vaccination rate 68.29% demonstrated capacity of Taiwan’s hospital system to manage both COVID and non-COVID patients 63.25% a steady supply of vaccines 44.58% a relatively manageable percentage or overall number of severe illnesses, critical care cases, and/or deaths
  • 9. U.S.-China Increased Competition 9 What do you consider the economic impact of increased competition between the U.S. and China to have been in Taiwan so far? 22.62% 16.4% 2022 2021 Negative perception Positive perception 43.45% 50.82%
  • 10. 10 Respondents enthusiastically support deeper economic ties with the U.S. and other partners. Strengthening Economic Relations How important to your business in Taiwan is the island's negotiation of or participation in the following agreements or partnerships?
  • 11. 11 Cybersecurity and misinformation/ disinformation were the two most pressing concerns among respondents. Threats to Business Operations To what extent do you regard the following as possibly impacting your company’s business operations and competitive positioning in Taiwan in the coming year?
  • 12. Apprehension about Taiwan’s energy environment has increased significantly. 77.9% Extremely or somewhat concerned 60.5% (Up 15 percentage points from last year) Cost of Electricity Power Supply Sufficiency (Up 15 percentage points from last year) 12 73.7% (Up 15 percentage points from last year) Progress toward green energy 70.9% (New question) Grid resiliency
  • 13. 13 • Only three years remaining • May 2021 power outages • Dec. 2021 energy-related referendum questions 2022 2021 2025 Nuclear-free Goal To what extent will concerns about the practical achievability of the 2025 nuclear-free goal affect your company’s decisions on future business expansion in Taiwan?
  • 14. Taiwan’s tax system and regulations 14 To what extent do you agree that the following aspects of Taiwan’s tax system are favorable to doing business in Taiwan?
  • 15. Companies say they would be incentivized by tax benefits and subsidies 15 To what extent do you agree the following incentives would help stimulate foreign companies’ willingness to invest in Taiwan?
  • 16. 16 Human Capital Aspects of Taiwan’s human capital are seen as globally competitive Satisfaction level of ability to recruit enough and capable personnel to meet business needs: Expected change in the number of full- time in Taiwan over the next 12 months: 40+% in 2021 48+% in 2021
  • 17. Signature government programs 17 To what extent have the following government policies benefited Taiwan’s economic development? Respondents generally view the Six Core Strategic Industries program as beneficial. Confidence in the New Southbound Policy has also increased. To what extent are you satisfied with the government’s progress so far in implementing these specific initiatives? Six Core Strategic Industries New Southbound Policy 66% Large or some extent 48% Large or some extent 43% Large or some extent 34% Large or some extent
  • 18. Six Core Strategic Industries 18 Under the Six Core Strategic Industries initiative, to what extent do you think policies in the following areas are benefiting Taiwan’s economic development?
  • 19. Bilingualism 19 To what extent do you think the Bilingual Nation 2030 policy will benefit Taiwan’s economic development?
  • 20. White Paper & Regulatory Environment 20 Taiwan’s regulatory environment is considered to be improving. Although more could be done to align rulemaking with international norms and best practices. A majority say that AmCham’s cooperation with the National Development Council to resolve industry issues has been productive. Effectiveness of the quarterly meetings with National Development Council to track and facilitate progress on White Paper issues. Laws and regulations can be researched in a user-friendly way. Draft regulations usually have a sufficient public notice and comment period before adoption. Government usually avails itself of sufficient multiple forms of research and communication with stakeholders when drafting new laws and regulations.
  • 21. Government Attention & Priorities 21 Companies are pleased overall with the government’s attention to industry. 61% specified that Taiwan’s ability to maintain an adequate supply of energy to support business and the economy should take precedence on the government’s agenda in 2022. Are you satisfied with top policymakers’ attention to the needs of businesses in setting relevant policies? What should be the government’s top priorities during President Tsai's current term? 34% in 2021
  • 22. About the Survey’s Participants 22 Respondents by Industry Number of Employees Number of Years Operating in Taiwan Professional services Other - include semiconductors & transportation and logistics Information and communications technology (ICT) Consumer goods & Food/Beverage Healthcare-related products and technologies Financial services Chemicals/ Energy Retail & Trade Media & Entertainment 101-250 51-100 21-50 0-5 501-1000 251-500 6-20 1001-2000 2000+ More than 30 years 5-10 years 21-30 years 11-20 years Less than 5 years AmCham companies come from a wide variety of industries, employ both big and small teams, and have deep roots in Taiwan. 13.25%
  • 23. THANK YOU Download Full Report Follow Us On or visit us www.amcham.com.tw Facebook: amchamtaipei Twitter: amchamtaipei 23

Editor's Notes

  1. Confidence in the economy remains strong in 2022. “Taiwan has a solid foundation and infrastructure for growth,” said one survey-taker, while another noted that the “domestic market and export growth should remain strong, but tourism and international trade and investment will suffer until quarantine rules can be relaxed and international travel resumed.” The three-year outlook remains high at 82.59%, although respondents raised concerns regarding the tourism industry, regional geopolitics, and Taiwan’s limited resources. “Global demand will continue post-COVID, but whether Taiwan’s power and water supplies will be enough to support the growth is questionable,” noted one survey-taker. Other concerns included an imbalance between domestic consumption and exports, as well as labor shortages on the island. (Q1 Q2)
  2. Asked to assess the prospects for their own business operations in 2022, a high 89.89% of the respondents described themselves as confident of a good year, with 41.01% saying they were very confident. “As Taiwan’s economy grows, so does our” business, noted one respondent. An even higher proportion of respondents – 91.01% – reported that they are either very or somewhat confident about the outlook for their own business over the coming three years. “We will continue to invest and grow our business in line with the market, which we see is growing very well,” commented one survey-taker. (Q3 Q4)
  3. 86.8% of respondents were impacted to some degree by Taiwan’s summer outbreak, which resulted in Level 3 restrictions that limited indoor gatherings to five people and required all businesses to enforce mask wearing and social distancing, among other measures. (Q28, 29, 27)
  4. (Q31, 35, 30, 32)
  5. (Q10, 11)
  6. Percentage of respondents who felt important about: Bilateral trade agreement with the US: 66.07% CPTPP: 63.09% Double taxation agreement with the US: 55.95% Plurilateral digital economy accords: 53.58% (Q13)
  7. (Q12)
  8. (Q14)
  9. With only three years remaining, concern is once again growing about the feasibility of meeting the government’s nuclear-free goals and how it might impact business operations in Taiwan. The two island-wide power outages that occurred in May 2021 and uncertainty in the weeks leading up to last December’s referendum questions related to energy sources may have added to the unease among respondents. (Q15)
  10. Q7 Many found the Taiwan tax authorities’ work to be efficient and the laws to be clear but were less positive about tax rates on individual income and the method for appealing tax collection actions. Taiwan individual tax rate: 5-40%, depending on income level. Singapore: 0-22%; Hong Kong: 2-17%
  11. Q8
  12. (Q18, 19, 17)
  13. Companies express confidence in the government’s major economic initiatives. Despite enthusiasm for the two programs, many respondents indicated that the headway achieved until now has been insufficient. (Q21, 22) 
  14. Q20 High-tech, cybersecurity, and renewable energy are seen as having the most benefit so far, with medical technology a close runner-up.
  15. Q23 While bilingualism is seen as a worthy policy objective, many also raise doubts about Taiwan’s capacity to become truly bilingual, especially within the timeline the government has set. One respondent noted that Taiwan historically lacks certain English-language advantages possessed by some of the regional neighbors with which it competes in areas such as talent and technology.
  16. Q25, 6 
  17. Additional notes: Policymakers’ attention - Another 45% express only slight satisfaction in this regard, indicating that more can be done to bridge the gap between the public and private sectors. Top priorities - Boosting investment and Taiwan’s accession to the CPTPP were listed as additional priority areas. (Q24, 26)
  18. (Q38, 39, 42)