AgileCamp Silicon Valley 2015: Diagnosing and Changing Stuck Patterns in Teams by Martha Acker

1. Diagnosing and
Changing Stuck
Patterns in Teams
Marsha Acker
@marshaacker
Agile Camp 2015

4. Leaders and Coaches do
their own work first

6. Structure Determines Performance

7. Visible
Invisible
There are Two Realities –
Visible and Invisible

8. Structural Dynamics
Doing the Work
Interpersonal Behavior
Environment
Business
Organization
Mental Models
Beliefs
Critical Images and Stories
Results
MostVisible
Broader Social
Structure
Face to Face
Structure
Deeper
Individual
Structures
© Kantor Institute and Dialogix (used with permission)
Three Levels
of Structure

9. Three Levels in Face-To-Face
Structure

10. Kantor 4-Player
Model
Move
Oppose
FollowBystand
Without Movers
there is no direction
Without Oppose
there is no Correction
Without follow
there is no completion
Without bystand
there is no perspective
Advocacy
Inquiry
© Kantor Institute and Dialogix (used with permission)

11. Stuck Patterns
M
M
M
M
Serial Move
Courteous
Compliance
Point-
Counterpoint
Covert
Opposition
M
F
F F
M
O
M
O
M
F B
O O

12. Tips for Getting Started