Mental health issues have been an alarming situation especially in the workplace. Employees who could not withstand constant pressure in their work field would highly develop several mental health issues. Employer must be adamant and take proactive approach in ensuring the wellbeing of their employees. This in return will help organizations produce higher productivity and profitability in the long run.

1. CORPORATE ADMINISTRATION (GOV7202)
DR. THILAGAWATHI SIVASUBRAMANIAM
PUTRA BUSINESS SCHOOL
Proposal For Improving
Mental Health Within
The Organization
NAME STUDENT ID
ADIYA NAJMIN BINTI
MOHD NOREZAN
PBS21301212
RAMANAHARI PBS21101075
VITYASRI
JEYAPALAN
PBS21301227
AMMAR AZNAN PBS22201137
LIM QI HAN PBS22201110
AMMAR ZAHARI PBS22101069

2. Contents
2
BACKGROUND
1
IMPORTANCE OF
PROPOSAL
2
SCOPE AND
METHODOLOGY
3
PROPOSED
SOLUTIONS
4
PROCESS FLOW
& COSTING
5

3. 01
Background

4. BACKGROUND
- At work, there are risks to mental health, also known as
psychosocial risks.
- Amy Edelstein, who is a popular author and the founder
of Inner Strength Education, emphasised that mental
health problems should not be seen in isolation.
- The World Health Organization (WHO) conducted
research that supports this view, estimating that
depression and anxiety lead to 12 billion lost working
days each year, resulting in a cost of $1 trillion for
businesses due to decreased productivity. Burnout, in
particular, is a significant mental health issue that is
increasing rapidly.
4
➢ A study by Kronos Inc. and Future Workplace found that almost
half of human resources leaders believed that employee burnout
was responsible for a significant portion of their workforce
turnover, with some leaders thinking it caused more than half of
the annual turnover.
➢ Employers have an important role to play in this crisis, as they
can provide crucial support for their employees before, during,
and after mental health challenges.
➢ According to a report by CCLA, a leading charity investment
management firm in the U.K., there is a significant gap between
companies' commitments and the actions they are actually
taking. While over 90% of companies recognize mental health as
a crucial workplace issue, only about one-third of them have
established formal objectives and targets to address it. (Mudrick,
2023)

5. 01 (a)
Statistics and
Impact to
Organisation

6. 6

7. 7

8. 8

9. 01 (b)
Types of Mental
Health Issues

10. 10
fdfd
01
02
03
04
05
06
07
Stress
Anxiety
Depression
Burnout
Sleep Disorder
PTSD
Suicidal Thoughts
What are types of Mental Health issues ?

11. 11

12. 12

13. 01 (c)
Real-life Cases
in Malaysia

14. 14
Real-life cases in
Malaysia

15. 15
Real-life cases in
Malaysia

16. 01 (d)
Laws and
Legislations
related to
Mental Health

17. 17

18. 18

19. 19
Based on the findings of Azmi et al. (2021) and Idris et. al
(2023)

20. 02
Importance of
Proposal

21. Improve Employee
Confidence & Motivations
▪ Mental health conditions can affect
a person’s confidence and identity
at work.
▪ An employee’s ability to work
productively will be affected as well,
possibly resulting in a high number
of absences.
▪ Without proper methods,
employees tend to lose motivation
for their day-to-day tasks which
results in them being unproductive.
often leading employees to miss
work, placing a dent on daily
operations of a business.
▪ According to WHO, almost twelve
billion working days are lost every
year due to depression and anxiety
experienced by employees.
21
Improve Company
Productivity
▪ With effective measures
implemented by the organisation,
mental related issues such as
depression, anxiety and
psychological distress among
employees will be able to be
reduced, leading to better
productivity within the organisation.
▪ Organisational loyalty among
employees will be improved as well.

22. 22
Improve Work-Life
Balance
▪ In Malaysia, according to Ranstad’s
Workmonitor bi-annual survey and
report noted that many highly value
a working environment that
promotes employee wellbeing and
flexibility.
▪ With initiatives undertaken for
improving mental health in the
workplace, the work-life balance of
employees will be improved.
▪ As a result, this will lead the
employees to be much loyal
towards the organization,
potentially boosting the
organization productivity.
Reduce The Risk of
Losing Valuable
Employees
▪ The undertaken measures will be
able to protect the company from
losing productive employees.
▪ According to the Malaysian
Employers Federation (MEF)
president Datuk Dr Syed Hussain
Syed Husman, Malaysia recorded a
total of 1142 suicide cases in 2021.
▪ Apart from risk losing valuable
employees, the organization will
also ensure the emotions and
productivity of the entire
workforce is kept at a positive
tone.

23. 23
Improve The Organization’s Reputation and
Image
▪ The organization will be able to improve its organizational values and reputation
further with its measures.
▪ In the eyes of employees, the organization will be perceived to be caring and to be
taking care of employees’ wellbeing.
▪ This in turn will be able to turn the organization into a positive workplace to work
in.
▪ The efforts undertaken will be able to place the organization in a good perception in
the public eye as well, for its contribution to the social aspects of its business.

24. 03
Scope &
Methodology

25. 03 (a)
Steps in
Addressing
Mental Health

26. 26

27. 03 (b)
Proactive
Approaches

28. 28
Employee
Grievance
Procedure /
Mechanism
1
Engage with
Malaysian
Mental Health
Association
2
Engage with
Ministry of
Health
3
Conduct
Employee
Mental Health
Surveys
4
Mental Health
Screening Self-
Test
5
Proactive Approaches

29. 29
❖ Defined as a claim by
an employee that he or
she is adversely
affected by the
misinterpretation /
misapplication of a
written company policy
or collectively bargained
agreement.
❖ Provides employees
with a mechanism to
resolve issues of
concern.
❖ Help employers correct
issues before they
become serious issues
or result in litigation.
Employee Grievance
Procedure / Mechanism
❖ Engage with MMHA for
free, confidential
support and information
by phone.
❖ To ensure that
employees feel safe
voicing out their
concerns in the
workplace.
❖ Engage with the MOH to
monitor Malaysian
Mental Healthcare
Performance to ensure
that companies are out
of the critical zone by
encouraging
Depression, Anxiety &
Stress Scale being
conducted.
❖ Conduct a questionnaire
based on The Mental
Health Quality of Life
Questionnaire to
assess employees'
condition on a particular
day.
Proactive Approaches
Engage with Malaysian
Mental Health
Association
Engage with Ministry of
Health

30. 30
❖ Conduct an Employee
Mental Health Surveys
that includes questions:
➔ Do you have access to
mental health
information and
resources?
➔ How stressed do you
feel in the workplace?
➔ Is there anything that
the company can do to
improve your mental
health?
Conduct Employee
Mental Health Surveys
❖ Assure Mental Health
Screening can be done
easily for an employee
by encouraging them to
self-test or join an
employee assistance
program.
❖ Helps employees
understand their mental
health condition by
showing their signs of
depression, anxiety,
stress or other issues.
Proactive Approaches
Mental Health
Screening Self-Test

31. 31

32. 32

33. 03 (c)
Solutions
Implemented -
Overseas/Foreign
Companies

34. 34
1. Conduct an experiment, survey or study
❏ Experiments are conducted by research and analysis
to identify mental health issues which emphasise
loneliness as the key and what is the relationship
across life stages.
Solutions Implemented in Overseas/Foreign Companies
❏ There are also surveys conducted in 2017 by Mind
Matters that focuses on construction workers mental
health factors and the importance of knowing it for
businesses.

35. 35
❏ Harris Poll on behalf of American Psychological
Association in 2019 also conducted surveys to know
the views of American adults regarding mental health
disorders and treatment as well as the stigma
remaining in some of them.
Solutions Implemented in Overseas/Foreign Companies
❏ A study by Wellcome Global Monitor in 2020 regarding
mental health and the role of science in understanding
and addressing the problems also reveals useful
information and findings.

36. 36
2. Introduce Proper Handling Mechanism
❏ The figure shows the Care Stack that has been
introduced by Mentera so that employers can serve the
individual needs of their employees better for their
mental health needs.
❏ This approach is made because the mental health
needs vary depending on each individual.
❏ Some individuals might need specific care while some
may handle it by themselves.
❏ Positive approaches are taken to ensure that mental
health would not be a hindrance at any point in time
thus allowing the impacted individual to lead a normal
life.
Solutions Implemented in Overseas/Foreign Companies

37. 04
Proposed
Solutions

38. Proposed Solution
38
Long Terms Solutions
Short Terms Solutions
❏ Managing Workload
❏ Morning Briefing
❏ Recognized and Rewards
❏ Rethink of the Job Roles
❏ Time Mana training
❏ Implement Work Management Tools
❏ Comfortable and Flexible Environment
❏ Good Communication
❏ Providing Mental and Health Benefits
❏ Establish Employee Assistance Program
❏ Create a Positive Work Environment
❏ Make Mental Health Service more Accessible

39. Short Terms Solution
39
● Platform where worker can
share their daily priority
/activity
● manager can easily keep
track and give hand when
necessary
Morning Briefing
● Feeling appreciated
promotes open
communication and trust
between staff and
management
● a monthly "Achievement
Board"
Recognised and
Rewards
● Auditing job descriptions
helps identify imbalances
and correct workload
distribution.
● Equitable responsibilities
make employees feel
valued, motivated, and
reduce stress levels
Rethink Job Roles
● learn task prioritization,
deadline management, and
schedule optimization
● Efficient time management
inspires employees to take
on challenges and feel
accomplished.
● lead to better productivity
and teamwork.
Time Management
Training
● Task-related communication
improves information
retrieval and saves time
● can provide effective
support to employees falling
behind schedule
● Using Microsoft
Teams,Microsoft
Planner,Trello, Asana,
ClickUp
Implement Work
Management Tools
● Autonomy and control
reduce distress, burnout,
and emotional exhaustion
● more free time for personal
priorities and reduced stress
● healthy work environment
and boosts company
success
Comfortable and
Flexible Environment
● Poor communication linked
increase in mental health
problems
● Prioritize clear
communication about
organizational changes,
working hours, and
expectations.
● Involve employees in
decision-making to
strengthen their voice and
sense of value
Good Communication

40. Long Terms Solution
40
● offer various wellness
programs to integrate well-
being into the workplace
● workplace culture that
values well-being improves
teamwork and overall
business success
● Investing in employee
health shows dedication to
the workforce's welfare
● A mentally healthier
workplace has a positive
impact on the company and
society as a whole
Providing Mental
Health Benefits
● Employee assistance
programmes (EAPs) help
employees with personal
concerns affecting their
well-being
● Providing EAPs shows
commitment to employee
mental health and support
● EAPs lead to increased
productivity, reduced
absenteeism, and higher
engagement
● Prioritizing EAPs
demonstrates dedication to
a vibrant and resilient
workforce
Establish Employee
Assistance Program
● Promote an inclusive and
positive work environment
to reduce stress and
support mental health
● Involve employees in
decision-making to
strengthen their voice and
sense of value
● A positive workplace culture
leads to reduced stress,
improved wellbeing, and
higher productivity
Create a Positive
Work Environment
● Ensure accessible mental
health care during working
hours for employees
● Offer health plans with
adequate coverage for
mental health treatments
and medications
● Provide paid time off for
counselling and medication
checkups to remove
barriers to care
● Empower employees to
seek assistance when
needed, leading to a
happier and more
productive workforce.
Mental Health Service
more Accessible

41. 05
Process Flow
and Costing

42. Difficulty Levels Of Implementation
42
High
Low
❏ Morning Briefing
❏ Good Communication
❏ Work Management Tools
❏ Positive Work Environment
❏ Mental and Physical Health Benefits
❏ Mental Health Services
❏ Employee Assistance Program
❏ Rethink Job Roles
❏ Recognition & Rewards
❏ Time Management Training
❏ Comfortable and Flexible Work Environment
Medium

43. ➔ Free tools such as
Trello, Asana, ClickUp
can be utilized to ensure
smooth work
management.
➔ Utilization of free tools
will not incur additional
costs as well although it
may come with
limitations.
➔ If the company has the
budget, may look into
premium versions of the
tools that offer more
features which will be
beneficial to the
employees.
43
➔ Effort from HR
management to mediate
good practice of
communication. Setting
up posters around the
workplace requires
effort as well.
Good Communication
Short Term Solutions (Costing)
Work Management
Tools
➔ Requires time and
human resources to
plan the management of
workload across
multiple departments.
Rethink Job Roles
➔ Effort from all
employees to
participate.
Morning Briefing

44. ➔ May potentially cause
loss in work hours
overall but provides an
opportunity for work
tasks to be completed in
a much effective
manner as employees’
state of mind will be
improved.
44
➔ Costs in terms of
expenditure for training
will be necessary if
engagement with a third
party is required.
➔ Time will be required as
well for planning the
different phases for
different departments.
Time Management
Training
Short Term Solutions (Costing)
Comfortable and Flexible
Work Environment
➔ Costing may depend on
the type of recognition
and rewards.
➔ Appreciations such as
awarding ‘best
employee’ will incur no
additional costs and will
boost the morale within
the company.
➔ Monetary rewards such
as bonuses and
increments will play a
huge role in boosting
morale, but will incur
additional costs for the
company.
Recognition and
Rewards

45. ➔ Organizations such as
MantraCare and altHR
in Malaysia offer many
types of mental health
services for employees,
of which the
collaboration can be
initiated by the
company.
➔ In Malaysia,
psychologists' fees
depend on their
experience and training
although this is capped
at RM395 per hour
during normal office
hours.
45
➔ High costing will be
involved if the current
mental health and state
of employees is severe.
➔ High expenditure is
unavoidable as well for
the preparation of such
fitness rooms,
meditation rooms, as
well as team building
activities for employees.
➔ The solution is long term
as well, as team building
activities will need to be
carried out annually to
keep boosting positive
mental health and
morale.
Mental and Physical
Health Benefits
Long Term Solutions (Costing)
Mental Health Services
➔ MantraCare is one of
the organizations in
Malaysia that offers
EAP.
➔ According to the
organization, the
average cost for an
employee assistance
program in Malaysia is
between RM500 and
RM2000 per year.
➔ Some employee
assistance programs
may cost as much as
RM5000 per year.
Employee Assistance
Program
➔ Promoting the use of
paid personal and
vacation times will
require a longer time to
implement due to the
working culture of
employees.
➔ The culture to be
implemented will take a
longer time as it needs
constant reminders from
management for the
employees.
➔ This will require the
efforts of superiors,
managers and Human
Resource to initiate.
Positive Work
Environment

46. THANK YOU!