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FROM RESPONSIVE TO ANTICIPATORY
Agnieszka M. Walorska @agaw
CREATIVE CONSTRUCTION @creativeconstr
MY FIRST MOBILE PHONE
MY FIRST (AND ONLY) BLACKBERRY
MY FIRST IPHONE
©REUTERS	
  
5 FORCES DRIVING ANTICIPATORY EXPERIENCES
SOCIALMOBILE
DATA
SENSORS
LOCATION
©answers.com - http://www.answers.com/article/1198477/the-evolution-of-the-power-rangers-1993-2014	
  
What	
  does	
  it	
  mean?	
  
From responsive to anticipatory
From responsive to anticipatory
From responsive to anticipatory
vs.	
  
an$cipatory	
  
2007
©giphy - http://giphy.com/gifs/tired-morning-13NjrthWrBPYfm
MARCH 27th, 2007, 06:00 AM
06:05 AM
06:15 AM
06:30 AM
07:00 AM
07:15 AM
07:30 AM
From responsive to anticipatory
6:30 PM
©Epykliving - http://www.epykliving.co.za/wp-content/uploads/2014/10/overspending-in-december.jpg
7:00 PM
2022
herunterladen	
  MARCH 27th, 2022, 06:00 AM
06:05 AM
INTELLIGENT BEDROOM
CONNECTED HOME
INTELLIGENT CLOSET
© cazitech.com
SMART TOILET
©http://www.tehnickaskolava.rs/pdf/engleski2013/houses.pdf
INTELLIGENT KITCHEN
SMART FRIDGE
© X-Ray Scanner Fuß
DIAGNOSIS-APP
SELF-DRIVING-CAR
©Deezen.com - http://static.dezeen.com/uploads/2014/02/XchangE-Car_dezeen_sq.jpg
SMART GIFT RECOMMENDATION
Here is the gift for your sister!
1
Sony Wrist Computer
Our Pick!
2
Nutrition Shaker
3
Adidas Running Shoes
From responsive to anticipatory
SMARTER MACHINES
Watson
INCREASED PROCESSOR CAPACITY
Apple IPhone 6 IBM Deep Blue
2014 1996
11.38 GFLOPS115,2 GFLOPS
5 FORCES DRIVING ANTICIPATORY EXPERIENCES
©answers.com - http://www.answers.com/article/1198477/the-evolution-of-the-power-rangers-1993-2014	
  
SOCIALMOBILE
DATA
SENSORS
LOCATION
CHANGED ROLE OF TECHNOLOGY
“Computing is not about computers
anymore. It’s about living.”   
- Nicholas Negroponte (1995)
MOBILE
© SproutSocial - http://sproutsocial.com/insights/wp-content/uploads/2014/01/mobile-devices.jpg
Making phone calls is the 6th most
popular activity involving a smartphone
40% of the smartphone users say, they
could live without it.
THAT‘S MOBILE © SI-Vision.com - http://www.si-vision.com/files/BLE/SVI-TRX201S_PB.pdf
SENSORS
©Elektro-Binder - http://www.elektro-binder.de/images/rauchmelder.jpg
LOCATION
SOCIAL
DATA
90% of the worlds data was generated in
the past 2 years
1 Day 70x
In the first day of a baby’s life, the world
creates 70x the data contained in the
Library of Congress
From responsive to anticipatory
©LinkedIn - https://media.licdn.com/mpr/mpr/p/2/005/055/0a9/3923fea.jpg
From responsive to anticipatory
From responsive to anticipatory
From responsive to anticipatory
From responsive to anticipatory
Statement:	
  
Expectation:	
  
Statement:
Reality:
© Goldfish Graveyard
From responsive to anticipatory
From responsive to anticipatory
From responsive to anticipatory
NEST – INTELLIGENT THERMOSTATE
LUNA – SMART MATRESS COVER
LG – THE INTELLIGENT FRIDGE
GOOGLE NOW© Google - lh5.googleusercontent.com
SPENDIFIC© finovate.com
© http://www.ourmachine.com/page/wp-content/uploads/WTTF-T-Shirt1.jpg©LinkedIn - h1ps://media.licdn.com/mpr/mpr/p/2/005/055/0a9/3923fea.jpg	
  
AMAZON©Ted Rall - http://rall.com/comic/you-shouldnt-have
From responsive to anticipatory
TRACKING YOUR FITNESS
AND THE CONSEQUENCES?
From responsive to anticipatory
© DerekA – Wendy Pregnant (Flickr)
TARGET KNOWS BEFORE IT SHOWS
From responsive to anticipatory
From responsive to anticipatory
From responsive to anticipatory
UNCANNY VALLEY
Take my data!
It‘s okay, that you
have my data!
I don‘t want you
to have my data!
How did you get my data!
Amazing!
UNCANNY VALLEY OF ANTICIPATION
Take my data!
It‘s okay, that you
have my data!
I don‘t want you
to have my data!
How did you get my data!
Amazing!
UNCANNY VALLEY OF ANTICIPATION
Take my data!
It‘s okay, that you
have my data!
I don‘t want you
to have my data!
How did you get my data!
Amazing!
Out of Control?
UNCANNY VALLEY OF ANTICIPATION
From responsive to anticipatory
MINORITY REPORT?
PATRONIZING?
REMOTE-CONTROL?
OUT OF CONTROL?
Take my data!
It‘s okay, that you
have my data!
I don‘t want you
to have my data!
How did you get my data!
Amazing!
AVOIDING THE UNCANNY VALLEY
RELEVANT	
  
UNCANNY	
  
vs.	
  
DON‘T STALK THE USER!
ASSISTANCE	
  	
  	
  
PATRONIZING	
  
vs.	
  
DON‘T PATRONIZE THE USER!
SATISFACTION	
  
FRUSTRATION	
  
vs.	
  
DON‘T FRUSTRATE THE USER!
From responsive to anticipatory
From responsive to anticipatory
THANK YOU
Agnieszka M. Walorska
agnieszka@creativeconstruction.de
Telefon: +49 (0)30 / 4004 1922
www.creativeconstruction.de

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From responsive to anticipatory