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Captivating Content Marketing
Francis Skipper
Executive Vice President
617-259-1605
francis@451marketing.com

linkedin.com/in/francisskipper
@fskip
“Content marketing is
the only marketing left”
-Seth Godin
What is Content Marketing?

Creating and delivering valuable content
to your target audience
Why Content Marketing?
• Generates 3x more leads than
traditional marketing

• Build trust, create value among
suspects – people who want to
know what you know, not what
you sell (not yet)
• Decrease costs, increase
customers, scalable/repeatable
Why Content Marketing?
• Position as an expert
• Attract new customers
• Maintain a dialogue with existing
and past clients
• Increase social signals
What is Content?

Whitepapers, eBooks,
Case Studies

Audio or Video
Content

Blog and Social Posts

Events and Content from
Events (Webinars, Workshops)

Images and Infographics

Email Newsletters
Google Hummingbird

“Semantic relevance
is the new king”
- Eric Enge
Stone Temple Consulting
Google Hummingbird
Google Hummingbird
Cornerstone of Marketing

SEO

Social Media

Content Marketing

Brand Voice &
Personality
Content Directly Affects Search
Content Marketing Does NOT

Doesn’t directly convert or sell
Content Marketing Does

Does help push leads down the funnel
Content Marketing Strategy

4

1
PLAN

MEASURE

3

PUBLISH

2

CREATE
Who is Your Audience?

Who are your ideal customers?
Who is Your Audience?

Moms

Millennials

CIOs

Think about your current customers…
Who is Your Audience?
Content you create should
address your customers’ pain
points:
• a need
• a problem
• a desire
• a challenge

What are their biggest pain points/needs?
Identifying Pain Points
•

Check out common search
inquiries around your product
or industry using Google
Search Trends and Google
Keyword Tool

•

Address FAQs – ask your sales
people what customers are
asking them

Do your research – what do your customers need?
Where is Your Audience?
Do your research, know your platforms!

For instance:
• City dwellers are significantly more likely than rural residents to be on Twitter
• Women are five times as likely as men to use Pinterest
• Baby boomers are the fastest growing segment of Facebook

Where do they find information online?
Source: Pew Research Center
Audit Current Content
Catalog any existing content and categorize by:
Type
Date

Topic
Persona

Repurpose content that is outdated but still
valuable
Identify holes or missing content
Incorporate Social &
Search Goals

What things do you need to rank for in social and search?
Define Major Topics
• What do you know?
• Fill in content gaps from your
audit…
• Think about achieving search
and social goals

What do you want to be known for?
Define Team/Roles
• Designate an overall content
coordinator

• Have coordinator from each
functional area
• Designate members of senior
management team to
oversee/contribute – adds to validity

Set clear roles, expectations, and standards
Create a Content Calendar

• Color code by content type
• Clearly define ownership
• Create a checklist for social media
promotion
• Share as far in advance as possible to
allow time for creation

Use a shared calendar such as Google Calendar
to share content plan internally
As You Are Creating, Ask…
Is this content...
Unique?
Fun?

Credible?
Inspirational?
Beneficial to Share?

…Does this Inspire Sharing?
Portable Content
Answers Popular
Questions –
“How To”
Portable Content
Real-Time
Marketing
Portable Content
Real-Time
Marketing
Portable Content
Top 10s,
Best ofs,
and
Countdowns
Tools for Content Creation
• Set up Google alerts
• Set up streams in
Hootsuite (social
listings)
Publish
Make Sharing Simple!

Links to social properties on website

Share buttons with content
Measure and Adjust

What’s getting shared the most, by who, and when?
Build Trust

• Be consistent
• Be generous
• Become the authority

Follow through with your strategy – make sure your
audience can count on regular content
Takeaways:
Content marketing is a great way to build trust, enhance social media and search
marketing, and increase lead flow.

1. Plan
Define audience and needs
Audit current content
Incorporate social and search goals
Define major topics
Define team/roles
Create a calendar

2. Create
Create relevant, portable content

3. Publish
Publish content across platforms – make it shareable!

4. Measure
Measure effectiveness and adjust
Questions?
Francis Skipper
Director of Search Marketing
415.542.6250
francis@451marketing.com

linkedin.com/in/francisskipper
@fskip
Captivating Content Marketing

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