THIS IS ABOUT BUSINESS COMMUNICATION COURSE OUTLINE

1. COMMUNICATION II
OWEN LANGWANI
ADJUNCT LECTURER
MANAGEMENT INFORMATION
SYSTEMS STUDENT
MALAWI SCHOOL OF
GOVERNMENT

2. TOPICS OF STUDY
TOPIC 1: BUSINESS COMMUNICATION
TOPIC 2: DIGITAL COMMUNICATION
TOPIC 3: PUBLIC SPEAKING
TOPIC 4: INTERVIEWS
TOPIC 5: MEETINGS
TOPIC 6: PUBLIC RELATIONS

3. CONCEPTS OF BUSINESS
COMMUNICATION
• definitions
• basic elements
• forms of business communication
• types of business communication
• advantages and disadvantages

4. DIGITAL COMMUNICATION
• definition of terms
• introducing web-based comm platforms
• email communication
• ethics in digital communication

5. Public Speaking
• art of speaking
• forms of speach
• preparing for a speach
• power point presentation

6. MEETINGS
• Need and Importance of Meetings,
• Conduct of Meeting Role of the
Chairperson
• Role of the Participants
• Drafting of Notice, Agenda and
Resolutions

7. INTERVIEWS
• difinitions and forms of interviews
• types of interviews
• preparing interviews
• conducting interviews

8. PUBLIC RELATIONS
• definitions
• forms
• benefits
• maintaining relations

9. References
1. Bovee, C. L. et.al (2018) Business
communication today (14. ed).
Uttar Pradesh: Pearson.
2. Turabian, K.L (2020) A manual for writers
of research papers, theses and
dissertations. London: chicago