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Thinking Through the Plan
 Michelle Pujadas, CEO




Wednesday, October 28, 2009
You only get one chance to
                               make a first impression.



                                                           2



Wednesday, October 28, 2009
What is Marketing?



                              MARKETING
                          the profitable identification, attraction,
                           getting and keeping of good (“okay”)
                                        customers




               identify                   attract              keep   3



Wednesday, October 28, 2009
Why Market?

                              Marketing’s role is to condition the
                                      market for sales


                                                               Sales


                                      Marketing



                               Awareness          Preference           Action



                                                                                4



Wednesday, October 28, 2009
What is a Brand?



                               BRAND
                    the comprehensive identity of a company,
                     product and/or service in the mind of the
                                      buyer




             corporate               product            service   5



Wednesday, October 28, 2009
Why be Brand-intentional?



                                                      In our experience…
                     Faster




                      Speed
                to Objectives     With a brand and      go-to-
                                               market strategy

                    Slower


                                       Without a brand and go-to-
                                                  market strategy


                                Time     Months 1-3   Months 3-6    Year 1   Year 2   Year 3   Year 4   Year 5



                                                                                                                 6



Wednesday, October 28, 2009
A Cohesive Brand is Recognizable




                                    7



Wednesday, October 28, 2009
A Cohesive Brand is Recognizable




                                    8



Wednesday, October 28, 2009
A Cohesive Brand is Recognizable




                                    9



Wednesday, October 28, 2009
A Cohesive Brand is Recognizable




                                    10


Wednesday, October 28, 2009
Getting the Count Right: The 0to5 Roadmap



         The Zer0 to 5ive Roadmap™ is a proven
         methodology for formulating go-to-market
            strategies for new, expanding and
                   repositioning brands.




                                                    11



Wednesday, October 28, 2009
Step 0: Set Objectives


             Success begins with setting
            objectives that are measurable.

               What results do you hope to
                achieve from your efforts?

           What do you want to learn along
                     the way?




                                              12



Wednesday, October 28, 2009
Step 1: Conduct Research


                   Who is your competition?
               How are they marketing their
                       products?
            What is their value proposition?
                  Who are your customers?
                      What are their needs?
                 What are their pain points?




                                               13



Wednesday, October 28, 2009
Step 2: Positioning



              What category do you fall in?
            What is your value proposition?
                    How are you unlike the
                       competition?




                                              14



Wednesday, October 28, 2009
Step 2: Positioning


           For (target customers – beachhead segment)
         Who are dissatisfied with (current market alternative)
                    (Our product) is a (category)
           That provides (key problem solving capability)
                   Unlike (the product alternative)
         We have assembled (key whole product features for
                      your application/service)

                              Geoffrey Moore: Crossing the Chasm   15



Wednesday, October 28, 2009
Step 2: Positioning


                                                 B
                                                                            XYZ
                                                                D
                              Easy –to-use




                                                     C



                                                 A
                                                         XYZ
                                                                    F



                                             E           G




                                                             Feature Rich


                                                                                  16



Wednesday, October 28, 2009
Step 3: Define Your Brand

          What three things do you want
      customers to think about your brand?
        Is your emphasis more on innovation,
       price, service, efficiency or something
                         else?
                 What type of brand are you?
           How does your brand architecture
                support your brand?




                                                17



Wednesday, October 28, 2009
Step 4: Establish Your Identity


           What image do you want to project?
        Are your sales and marketing materials
                    professional?
                          Are they consistent?
         Does your look and feel align with your
                   brand strategy?




                                                   18



Wednesday, October 28, 2009
Step 5: Create Your Plan


           Your marketing plan sets the course
               for how you go to market or
            expand current markets – what is
            your strategy for going to market?
                What tactics will you use?




                                                 19



Wednesday, October 28, 2009
Plan Development




                                                 20



Wednesday, October 28, 2009
Writing Your Plan




                                 The marketing plan
                                defines the strategy,
                                   message and
                              implementation tactics
                               to achieve the desired
                                       results




                                                        21



Wednesday, October 28, 2009
Marketing and PR: A New Day

                              Marketing and PR are no longer siloed




                                                                  22



Wednesday, October 28, 2009
The Tactical Options Have Grown
       Strategy is impacted

       Consumer /customer can participate
        ๏    No longer all push
        ๏    Brand message harder to control


       Buyers are self educating

       Little appreciation of difference between blog post and WSJ.com –
       however, trusted brands will prevail

       More crowded than ever

       Marketing needs to be offline and online to change behavior
        ๏    Google searches for brands
        ๏    Google search for type


       WOM still most valuable
                                                                           23


Wednesday, October 28, 2009
A half day out of the office can change the
      way you think about your business.
                              Planning Kick Start $5K


                                                        24



Wednesday, October 28, 2009
For more information:
                                Michelle Pujadas
                               michelle@0to5.com




                                                      25


Wednesday, October 28, 2009

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Thinking Through the Plan to Define Your Brand Strategy

  • 1. Thinking Through the Plan Michelle Pujadas, CEO Wednesday, October 28, 2009
  • 2. You only get one chance to make a first impression. 2 Wednesday, October 28, 2009
  • 3. What is Marketing? MARKETING the profitable identification, attraction, getting and keeping of good (“okay”) customers identify attract keep 3 Wednesday, October 28, 2009
  • 4. Why Market? Marketing’s role is to condition the market for sales Sales Marketing Awareness Preference Action 4 Wednesday, October 28, 2009
  • 5. What is a Brand? BRAND the comprehensive identity of a company, product and/or service in the mind of the buyer corporate product service 5 Wednesday, October 28, 2009
  • 6. Why be Brand-intentional? In our experience… Faster Speed to Objectives With a brand and go-to- market strategy Slower Without a brand and go-to- market strategy Time Months 1-3 Months 3-6 Year 1 Year 2 Year 3 Year 4 Year 5 6 Wednesday, October 28, 2009
  • 7. A Cohesive Brand is Recognizable 7 Wednesday, October 28, 2009
  • 8. A Cohesive Brand is Recognizable 8 Wednesday, October 28, 2009
  • 9. A Cohesive Brand is Recognizable 9 Wednesday, October 28, 2009
  • 10. A Cohesive Brand is Recognizable 10 Wednesday, October 28, 2009
  • 11. Getting the Count Right: The 0to5 Roadmap The Zer0 to 5ive Roadmap™ is a proven methodology for formulating go-to-market strategies for new, expanding and repositioning brands. 11 Wednesday, October 28, 2009
  • 12. Step 0: Set Objectives Success begins with setting objectives that are measurable. What results do you hope to achieve from your efforts? What do you want to learn along the way? 12 Wednesday, October 28, 2009
  • 13. Step 1: Conduct Research Who is your competition? How are they marketing their products? What is their value proposition? Who are your customers? What are their needs? What are their pain points? 13 Wednesday, October 28, 2009
  • 14. Step 2: Positioning What category do you fall in? What is your value proposition? How are you unlike the competition? 14 Wednesday, October 28, 2009
  • 15. Step 2: Positioning For (target customers – beachhead segment) Who are dissatisfied with (current market alternative) (Our product) is a (category) That provides (key problem solving capability) Unlike (the product alternative) We have assembled (key whole product features for your application/service) Geoffrey Moore: Crossing the Chasm 15 Wednesday, October 28, 2009
  • 16. Step 2: Positioning B XYZ D Easy –to-use C A XYZ F E G Feature Rich 16 Wednesday, October 28, 2009
  • 17. Step 3: Define Your Brand What three things do you want customers to think about your brand? Is your emphasis more on innovation, price, service, efficiency or something else? What type of brand are you? How does your brand architecture support your brand? 17 Wednesday, October 28, 2009
  • 18. Step 4: Establish Your Identity What image do you want to project? Are your sales and marketing materials professional? Are they consistent? Does your look and feel align with your brand strategy? 18 Wednesday, October 28, 2009
  • 19. Step 5: Create Your Plan Your marketing plan sets the course for how you go to market or expand current markets – what is your strategy for going to market? What tactics will you use? 19 Wednesday, October 28, 2009
  • 20. Plan Development 20 Wednesday, October 28, 2009
  • 21. Writing Your Plan The marketing plan defines the strategy, message and implementation tactics to achieve the desired results 21 Wednesday, October 28, 2009
  • 22. Marketing and PR: A New Day Marketing and PR are no longer siloed 22 Wednesday, October 28, 2009
  • 23. The Tactical Options Have Grown Strategy is impacted Consumer /customer can participate ๏ No longer all push ๏ Brand message harder to control Buyers are self educating Little appreciation of difference between blog post and WSJ.com – however, trusted brands will prevail More crowded than ever Marketing needs to be offline and online to change behavior ๏ Google searches for brands ๏ Google search for type WOM still most valuable 23 Wednesday, October 28, 2009
  • 24. A half day out of the office can change the way you think about your business. Planning Kick Start $5K 24 Wednesday, October 28, 2009
  • 25. For more information: Michelle Pujadas michelle@0to5.com 25 Wednesday, October 28, 2009